Enterprise Application Management: What's In It for Me?

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Enterprise Application Management

• Whats In It for Me?

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Enterprise Application Management
All outsourcing relationships, including
enterprise application management, are not
established for the same reasons.
Organizations typically have three fundamental
expectations for their outsourcing provider
relationships

• Bring efficiencies to the organization's IT
  operations

• Improve IT or business processes that advance
  overall business performance

• Provide IT services that will transform how the
  enterprise conducts business

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Enterprise Application Management
Any assessment of a relationship must, therefore,
apply a weighted analysis to each of the areas of
value to your organization.
For example, if the relationship is intended to
deliver efficiencies, then it's likely that, in
the overall assessment, price and service levels
will be weighted heavier than alignment and
vision.
Therefore, companies want to find an outsourcer
for their enterprise application management that
strives to fulfill expected outcomes.
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Enterprise Application Management
Whats in it for me?
The key responses should be

• Building organizational capability

• One of the value propositions for enterprise
  application management outsourcing is being able
  to create or enhance key capabilities within the
  organization.

• Because outsourcers provide specialized
  expertise, they can build deeper strengths,
  assets and talents.

• With the right outsourcing partnership,
  organizations gain access to these capabilities.

• Incorporating best practices

• For enterprise application management,
  outsourcers have access to the best practices
  (and knowledge of the worst practices) in the
  field.

• Outsourcing clients benefit from this knowledge
  and skill.

• The best practices outsourcing providers bring to
  the table allow a companys IT organization to
  operate at the top of their game.

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Enterprise Application Management

Whats in it for me?
The key responses should be

• Focusing on continual improvement

• In a well constructed and managed outsourcing
  relationship, IT organizations will continue to
  improve and deliver incrementally higher
  performance throughout the enterprise.

• Through outsourcing, enterprise application
  management processes can be designed, monitored
  and enhanced at the highest levels of performance.

• Mitigating risk

• IT organizations face a great many risks. For
  example, they must keep pace with constant
  changes in technology and talent.

• Enterprise application management outsourcers can
  help their clients mitigate risk by managing
  necessary resources. They implement leading
  technologies. In addition, they hire, train and
  develop core talent.

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Enterprise Application Management

Whats in it for me?
The key responses should be

• Ensuring operational excellence

• Ultra-competitive enterprise application
  management markets are unforgiving.

• Enterprises must be able to provide operational
  excellence in all areas of business.

• If those areas are not core strengths, then
  companies must turn to outsourcing experts. An
  experienced outsourcing provider can ensure top
  levels of quality are provided and maintained.

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Enterprise Application Management
From the OneNeck perspective,
We are not your typical outsourcing provider who
takes your order and goes about filling it
without really understanding your true business
need and your true enterprise application
management need.
We can provide a total solution built on
accountability and dependability. We are advisors
to our customers, willing to do whatever it takes
to make sure that your IT delivers on its promise
to business --
ours is the one neck on the line.
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About the Author
Chuck Vermillion is CEO and founder of OneNeck IT
Services, a leading provider of hosted
application management and managed services since
1997.
For more information about Enterprise
Application Management, visit http//www.oneneck.c
om today.