Implementation of restructured APDRP during 11th Five year plan

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Implementation of restructured APDRPduring 11th
Five year plan Base Line Data Collection System

• APDRP Group

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APDRP proposed in 11th Plan

• The schemes shall be executed in two parts
• Part-A
• Part-A of the scheme shall consist of projects
  for establishment of baseline Energy Revenue
  data including IT applications for Energy
  Accounting/Auditing, Customer care solutions and
  SCADA (Large cities).
• Part-B
• Part-B of the scheme shall consist of projects
  for distribution system strengthening and
  up-gradation works.

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Challenges Faced during 10th Plan

• Utilities are lacking the domain knowledge in IT.
• IT industry is not having the domain expertise of
  the Distribution business Resultant trying to
  push off the shelf, ill conceived solutions
  available with them.
• The utilities adopted piecemeal standalone
  solutions, difficult to integrate on common
  platform.
• Utilities did not carry out business process
  re-engineering / made process IT worthy,
  essentially required for sustaining IT
  enablement.
• Resistance to change

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Implementation Methodology

• Utility has to identify no. of towns to be
  proposed for inclusion in APDRP of 11th plan for
  subsequent preparation of detailed project
  reports.
• For implementation of Baseline data collection
  system of the Scheme, utility shall be provided a
  Comprehensive Bid document covering Technical
  specification and contract conditions, which is
  to be customized to meet utility specific
  requirements based on existing business processes
  and assets in position. The Bid document is under
  preparation and likely to be available
  immediately after sanction of the scheme by Govt.
• As per requirement of the utility they may
  appoint one of the consultants from empanelled
  accredited consultants for utility specific
  customization of the document and handholding
  from concept to commissioning of baseline data
  collection system.
• Utility shall also be provided a list of IT
  firms, who are capable of taking up such complex
  IT projects and they may choose one of these IT
  firms for implementation of the project through a
  process of competitive bidding.

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Stepped Approach to create IT infrastructure

• Under 11th plan APDRP collection of baseline data
  without human intervention and creation of GIS
  based indexing of assets and customer is proposed
  to be mandatory for utility, which will enable
  energy audit and accounting and setting up of
  single window customer care center.
• Considering above SRS template proposes to
  create centralized data center where database and
  application server will reside and necessary IT
  infrastructure will be established at the areas
  covered under APDRP scheme for collecting base
  line data and also creates IT backbone in the
  area of distribution business process to capture
  the benefits of the investments on sustainable
  basis.
• The proposed facilities at data centre are
  scalable and utility will have a option to cover
  the entire area at a later date with least
  incremental cost .

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Scope of work-SRS
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Hardware Architecture

• Modular design
• Scaleable
• Expandable
• Adherence to industry standards
• Vendor neutral technology independent
• Data storage at central server
• Data backup archiving facility

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Data center architecture

• Fault tolerant tier IV data center
  infrastructure with simultaneous active
  distribution paths. All hardware with duplicate
  power supply and separate UPS with N1
  redundancy
• Data base and main application servers shall be
  enterprise level SMP RISC / Itanium processor
  based UNIX systems
• Data base servers shall be deployed in cluster
  fail over mode and application servers in scale
  out mode
• Data center shall be connected to other utility
  offices through VPN WAN

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Data center architecture- Cont

• The Data base servers shall have access to the
  common single database on an external central
  storage through a switched Fiber Channel Storage
  Area Network (SAN).
• The central storage shall support hardware based
  (host independent) data replication to a remote
  DR site and bi-directional data copy
• To achieve zero performance impact backup, backup
  server will back up from the mirror copy of the
  database
• Additionally the robotic controlled tape library
  shall be central library of tapes for all the
  servers offered in the system.

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Data center architecture- Cont

• As per requirement of utility the web server,
  mail server, DNS server , portal server, NOC
  server shall be window based server and shall be
  located at Data center.
• The web server connected to internet shall be
  protected through reverse proxy servers
• Server Management System for management of entire
  landscape of servers, consisting of single
  unified console
• All servers are having following RAS Features.
• ECC in memory
• Hot swappable disk bays
• Redundant cooling fans
• Redundant power supply

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Data center LAN

• Datacenter to have Gigabyte dual LAN
• SERVER LAN for inter-networking of DB servers
  and Application servers for inter-server
  traffic.
• Management LAN for remote management of all the
  servers.
• LOAD BALANCER for balancing server loads

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• The data base servers and application servers
  shall be located in demilitarized zone protected
  by firewall and IDS
• Access control server for central authentication,
  regulated authorization, and detailed user
  accounting
• The user of the system shall be connected to the
  data center normally through MPLS/ VPN based WAN
• Access to the data center applications through
  utility portal based on utilities security policy

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WAN

• Creation of WAN Backbone, capable of carrying
  data and voice and through secure VPN tunnel via
  internet.
• The Router shall have ISDN BRI Card for ISDN
  connectivity in case of link failure.
• There will not be any connectivity in office
  hierarchy. All utility offices shall be connected
  directly to the Data centre.
• Minimum 2 Mbps VPN link for connection between
  Data center and Utility HQ ( If data center is
  not located inside HQ premises ) and subdivision
  offices. Other offices shall be connected
  through 512 Kbps VPN link.
• Provision for upgrading band width
• Datacenter to have 2 Mbps internet leased line
  for web server

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IT infrastructure at other offices

• All Subdivisions shall have data acquisition
  server fitted with front end processor for data
  acquisition from Feeder/ DT/ HT consumer meters
  at pre defined interval.
• All offices shall have a LAN connected to
  switches and Router for upward connectivity to
  data center.

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IT infrastructure at Call Center

• Single window Customer care center connected
  directly to data center for online user service.
• Call Center shall have IVRS server for operator
  free customer interaction .
• Customer Service representative at call center
  can address all types of customer query /
  complaint due to online connection to utilities
  operational data.
• Call center shall be equipped with CTI, ACD, IVRS
  servers. IP telephone etc.
• If necessary utility can operate single call
  center for multiple towns.
• Call center shall also have a provision of Cash
  / cheque collection KIOSK, intelligent display
  management , Touch screen Kiosk for duplicate
  bills, manual cash collection counter for
  visiting customers

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IT infrastructure at S/s and DTs

• All Substations shall have a data logger PC which
  will collect all S/s Meter data through RS 485
  port of the meters through a RS 485/ RS 232 data
  converter unit.
• The data logger data to be transmitted to data
  acquisition server at sub division over GSM/CDMA/
  PSTN lines.
• Data logger at substation will have on screen
  display of the S/s SLD and energy balance and
  losses at Bus bar and Transformers ( Both
  instantaneous and aggregated Value) Moreover
  data logger will display voltage, current and
  demand ( both maximum and minimum) .
• DTs and selected HT consumers (HT consumers of
  mixed feeder) shall have meters with RS-232
  ports and data acquisition server at Subdivision
  shall poll meter data at regular interval through
  GSM/ CDMA modems retrofitted on meter RS 232 or
  optical port itself.
• All the Sub division servers shall push the
  entire incremental meter data to data center
  during off-peak hours for aggregation and MIS
  generation as per various hierarchical
  requirement of the utility.

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Application packages

• The application packages designed for defining
  the various business processes of the utility
  have been categorized in three parts in SRS
  Template-
• Part-A (Modules essentially required by most of
  the Utilities, since they do not possess these IT
  enabled systems, like GIS based Consumer
  indexing, Asset mapping and Network Analysis,
  Meter Data Acquisition, Energy Audit, Customer
  care center, New connection, Dismantling
  disconnection, MIS )
• Part-B (M,B,C) - If M,B,C and other standalone
  software solutions are in place, the bidder has
  to integrate the same with the offered solution
  including design and supply of necessary
  middleware. However, he shall supply necessary
  software solution for M,B,C also, if the same is
  not available with the utility or the existing
  system is not integratable with offered solution.
• Part-C (Optional packages of Asset Mgmt.
  Maintenance Mgmt.)

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(Facilities to be created by owner)

• Basic infrastructure and facilities for Data
  Center
• All civil works of the Building, (data center/
  Call center etc) approx. area 500 Sq.Mt for data
  center or as per requirement of bidder
• Precision Air Conditioning ventilation system,
  Fire fighting, access control system, Internal
  and External electrification of data center
  building as per bidders requirement
• Disaster recovery and Business continuity plan
• Supply of meters and development of web portal

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Software Architecture

• All the applications shall be web based and shall
  be accessible through connectionless web browser.
• The application shall be capable of running in a
  hybrid network connectivity environment
  including MPLS/VPN based secured WAN tunnel.
• It shall support interoperability, Multiple
  Operating systems and Multiple databases.
• Application architectures shall be highly
  granular and loosely coupled.
• Shall have unified access framework for people,
  process and information through integration of
  the backend applications with single sign-on
  feature, role based, request based and hybrid
  user type access.

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• Interfaces between separate systems (internal
  external) shall be message based.
• Integration technologies must be industry proven
  standards, scalable and shall provide for
  extensive functionality.
• Web based Message oriented middleware and Object
  Request Broker middleware technologies shall be
  the preferred for integration of desperate
  applications and databases within n-tier
  architectures.
• It shall be possible to set various options and
  logics of the system from a central location to
  ease the system administration work.

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GIS based Customer and Asset indexing and mapping

• Implementation of enterprise GIS based
  application integrated with other business
  process application such as energy audit,
  billing, Network analysis, Customer care center,
  SCADA/ DMS etc.
• Creation of indexed customer and asset data base
  and mapping on GIS platform.
• Satellite imagery shall be used as base map and
  physical survey map using DGPS/ Total Station
  shall be geo referenced and digitized to create
  accurate representation of utilities assets and
  customers.

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Application Packages for Business processes of
utility

• The application packages designed for defining
  the various
• business processes of the utility have been
  categorized
• in three parts in SRS, Section G-2 -
• A Modules essentially required by most of the
  Utilities, since they do not possess these IT
  enabled systems, like GIS based Consumer
  indexing, Asset mapping and Network Analysis,
  Meter Data Acquisition, Energy Audit, Customer
  care center, New connection, Dismantling
  disconnection, MIS
• B (M,B,C) - If M,B,C and other standalone
  software solutions are in place, the bidder has
  to integrate the same with the offered solution
  including design and supply of necessary
  middleware. However, he shall supply necessary
  software solution for M,B,C also, if the utility
  so desires.
• C Optional packages of Asset and Maintenance
  Mgmt.

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Thank You