Becoming A Mystery Shopper National Shopping Service

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Becoming A Mystery Shopper
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Who We Serve
National Shopping Service Network, LLC., serves
clients mystery shopping needs across the US,
Canada and the UK. Good shoppers are needed in
every major city as well as extremely small towns
and rural areas.
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How It Works
Step 1 Merchants hire our company to do mystery
shopping in their establishments and we develop a
program to meet their specific needs. The
merchant gives us a list of their locations
across the country and we search our database for
qualified shoppers to complete the task.
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How It Works
Step 2 Finding a Shopper A mystery shopping
coordinator from our company sends out an
interest email. The email will include the
pertinent information of the assignment, such as
general location, compensation, what you are
being asked to do, deadline for the assignment,
and instructions for informing the coordinator
you would like the opportunity to complete the
shop.
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How It Works
Step 3 Telling Us Youre Interested If you
would like to do one or more of the shops listed
in the interest email, you must carefully follow
the instructions within the email to inform the
coordinator that you are available and interested
in completing the assignment. Carefully
following the coordinators instructions will
give you a better chance of receiving an
assignment to complete.
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How It Works
Step 4 Assigning A Shopper Once the coordinator
begins receiving responses for the shops, he/she
assigns the shops to qualified shoppers. In
general, the shops are assigned on a first come
first serve basis to qualified shoppers. If you
receive a shop, the coordinator will email you
with the specific shopping details, forms needed,
and instructions to complete the shop and file
your report. If you do not receive a shop, you
will receive a notice stating that the shop is no
longer available.
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How It Works
Step 5 Reviewing Your Assignment Once you
receive your assignment, print out all of the
material that the coordinator gives you. Review
everything carefully to insure you understand
what is being asked of you. If you have
questions, contact your coordinator. Then go
complete your shop.
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How It Works
Step 6 Completing Your Assignment While
completing your shop, it is important to gather
all the details that will be needed to fill in
your report. Our clients ask for specific
information so attention to detail is critical.
Make notes in a very discreet manner and never
take the mystery shopping paperwork in with you
unless instructed to do so.
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How It Works
Step 7 Filing Your Report Once you have
completed your shop, you must file your report.
Follow the coordinators instructions fill in
your report and file it within 24 hours. Fill in
every question, add good narrative where asked
for, and double check your spelling and grammar.
File a quality report in a timely fashion and it
will insure that you are considered for future
assignments.
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How It Works
Step 8 Review Of Your Report After your report
has been filed, a coordinator will review the
report for accuracy, missing information,
grammar, clarity and compliance with assignment
instructions. If more information is needed you
will be contacted. It is critical that you
supply additional information very quickly. Once
the report contains all the necessary
information, the coordinator will approve your
report for payment.
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Keeping Your Paperwork
It is important that you keep your paperwork for
each shop for at least 6 months, even if you have
already been paid for the shop. This allows you
to track your shopping assignments, payment for
assignments, and allows you a better chance of
answering any questions regarding the shop,
should an issue arise months down the road.
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Receiving Payment
Once your report has been approved for payment, a
check will be sent to you. In general, you will
receive your check 2-3 weeks after having turned
in a valid shop. Keep your address current with
us to ensure your checks arrive in a timely
manner. To update your address or other
information, simply log on in the shopper area by
entering your email address and shopper number.
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Characteristics Of A Good Mystery Shopper

• Detail oriented
• Able to follow directions
• Timely
• Good writing skills
• Honest
• Reliable

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5 Tips For Getting More Assignments
1. Fill out all information on the shopper
application. You never know what may qualify you
for an assignment. It could be because you are
in a specific age group, drive a specific car, or
because you have a child of a certain age. If
you do not provide all the details, you may be
overlooked for assignments you would otherwise
qualify for. Remember, your information is never
sold or shared with anyone!
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5 Tips for Getting More Assignments
2. Keep your application up to date! You may
update your application at any time by logging on
in the shopper area. Simply enter your email
address and shopper number and enter the current
information. If you move, it is crucial to
update your address so we can get checks to you,
and continue to offer assign-ments in your area.
Remember to update often as you or your children
change ages, change cars, or interests.
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5 Tips For Getting More Assignments
3. Remember that your application is your
resume! Using proper capitalization, punctuation
and grammar will serve you well. Proofread your
application before submitting. If you want to
spice up your application, you may do so by
logging on in the shopper area and updating your
profile.
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5 Tips For Getting More Assignments
4. Complete assignments correctly and in a
timely fashion. Make sure you follow
instructions, file thorough reports, and file
reports on time. This will insure that you are
considered for future assignments.
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5 Tips For Getting More Assignments
5. Be Responsible! By accepting an assignment,
you are entering into a contract to complete the
assignment. Should circumstances arise that make
it so you can not complete your assignment,
please contact your coordinator immediately.
Doing so will insure that you are considered for
future assignments.