Managing your IT Environment

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Managing your IT Environment
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Microsoft Operations Manager 2005 Overview
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(No Transcript)
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Microsoft Operations Manager Background

• Microsoft Purchased the original product from
  NetIQ
• MOM was first released in 2000 as MOM 2000
• September 2004 MOM 2005 was released in
  conjunction with DSI
• The new release has over 5 years of new technical
  experience
• For a list of all MOM packs http//www.microsoft.
  com/downloads/MOM

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Why MOM and What does MOM do?

• Manages
• Monitors
• Pro Active Alerting
• Management Packs

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MOM 2005 Key Features

• Event and Performance Management
• Enterprise event collection
• Rules based filtering and consolidation
• Proactive alerting/action response
• Application and Service Monitoring
• Rules libraries
• Built-in knowledge-base
• Automation
• Tasks
• Scripts
• Diagnostics
• Reporting
• Web based reports
• Scheduled publishing
• Enterprise Ready
• Central console
• Topological Views
• Full redundancy
• Extensible

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Operators Console

• DEMO

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What else does MOM offer?

• Breadth of knowledge (Product and Company)
• 100s of out of the box reporting scripts
• Inter Operations with 3rd party connectors and
  Management Packs Tivoli, Linux, Unix, Dell, HP,
  Veritas, Citrix, Cisco, 3COM, NetIQ These
  vendors are committed to developing MOM packs to
  FIT into the MOM 2005 solution
• Microsoft invests 7 Billion dollars per year
  investing into Microsoft solutions
• MOM allows YOU to wrap up your management
  solutions into one single management console

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Exchange Server Event Monitoring

• Details of Exchange server health
• Over 1700 different events
• All alerts must be actionable
• Include product knowledge

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Exchange State View
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Why Monitor SQL?
Availability!

• How does MOM help?
• Permits operators to monitor large numbers of SQL
  servers from a central console
• Manages widely dispersed deployments
• Lowers TCO for high-availability operation
• Watches all possible indications of problems
• Intercept small problems early
• Facilitates rapid failure detection
• Lower time-to-resolution
• Monitors AD, IIS and base OS
• Via third party management packs hardware, AV

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Updated Reports

• Use SQL Reporting Services in MOM 2005!
• Server Configuration
• Server Availability
• Database Size
• Number of Mailboxes per Database/Storage
  Group/Server
• Mailbox and Public Folder Size and Count
• Mail Traffic Analysis
• Top 100 senders and receivers by mailbox/domain
• Client Monitoring
• Average latency observed by clients per server
• Report number and fraction of failed RPCs per
  server

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• Break

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Systems Management Server 2003 Overview
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Why SMS and What does SMS do?

• Provides real-time Inventory checks on hardware
  on the LAN / WAN
• Provides real-time Inventory checks on software
  on these devices
• Enables us to verify that all devices have latest
  security patches / anti virus
• Enables the distribution of new Windows XP images
• Enables the distribution of new / updated
  applications
• Enables the removal of old applications
• Provides real-time results on software licenses
  ensuring company compliancy
• Software metering enables us to check what
  applications are being used
• Reporting over 160 reports out of the box
• Remote Control of all devices

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If you cant Measure it then you cant Manage it!!

• If you dont know the exact number of devices
  within your organization today then how can you
  be 100 sure that you are software is compliant
  with your licenses
• You need to be able to Protect your Investment
• You need to be able to Manage your systems.
• This information ENABLES you to set policies
  around patch management
• Up to date information will increase operational
  efficiency and save your company money

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Desktop Management Needs

• Software Updates
• Branch offices and Mobile users
• Desired desktop image

Help me deploy easier.

• Hardware assets
• Version OS installed
• Applications installed

Help me understand what I own.

• Determine vulnerability
• Report missing patches
• Proven processes

Help me secure my platform.
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Security Patch Management Framework
2. Identify New Patches Tasks A. Identify new
patches B. Determine patch relevance
(includes threat assessment) C. Verify patch
authenticity integrity (no virus installs
on isolated system)
1. Assess Environment to be Patched Periodic
Tasks A. Create/maintain baseline of systems B.
Access patch management architecture (is it
fit for purpose) C. Review Infrastructure/
configuration Ongoing Tasks A. Discover
Assets B. Inventory Clients
1. Assess
2. Identify
3. Evaluate Plan
4. Deploy
4. Deploy the Patch Tasks A. Distribute and
install patch B. Report on progress C. Handle
exceptions D. Review deployment
3. Evaluate Plan Patch Deployment Tasks A.
Complete patch acceptance testing B. Obtain
approval to deploy patch C. Perform risk
assessment D. Plan patch release process
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• DEMO

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Other Key Features of SMS

• Simplified Software Targeting
• Business application
• Server, Desktop, Laptop, PDA, and SmartPhone
• Collections for Active Directory or inventory
• Cost Reducing Technologies
• Bandwidth aware deployment process
• Preserve network resources
• Delta replication capability

H1CY05
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Asset Tracking

• Reporting
• Web reporting engine
• Usage metrics
• Improve cost efficacy
• Pay for what is used
• 120 pre-built reports
• Customizable
• Import and export capability

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In Summary ..

• Todays Problems for Managing Servers and Desktop
  devices
• Solutions are MOM and SMS
• The Future The DSI Model

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• Breakout Discussion

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• Q A