Incident Management

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Incident Management

• Principles and Practices

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Incident Management

• Overview of Incident Command System
• Definitions
• Applicability
• Real life experiences

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Introduction

• William Bill Rifenburgh
• Deputy Chief Fire Services Bureau
• Management of NYS Outreach Fire Training Program
• Member of NYS Incident Management Team
• Chief Hoosick Fire Department
• 19 Years experience in Emergency Services
• 14 years experience as a command level officer

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Incident Management System

• Developed to incorporate business management
  principles to emergency incident.
• Dates back to the 1940s following the Man Gulch
  Fire
• US Forest Service first developed

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Incident Management System

• 1996 Governors Executive Order 26
• Mandates NYS Agencies adopt and use National
  Interagency Incident Management System (NIIMS)
• 2001 Benchmark for USA following 9/11
• Formation of US Department of Homeland Security
• Development of National Incident Management
  System (NIMS)

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Incident Management System

• 2001 Present
• Integration of National Response Framework for
  NIMS
• Standardized Training for Incident Management
• Incorporates Government, Non-Governmental
  Organizations and Private Sector

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Incident Management System

• Provides for continuity and accountability
• Span of Control
• Establishing sound objectives
• Restore order
• Restoration of normalcy

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Definitions

• Incident Command Post (ICP)
• A physical location where incident objectives are
  developed
• Location where primary incident command
  functional areas coordinate operations
• Most incidents utilize an on-site ICP

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Definitions

• Incident Commander
• Individual responsible to organize and direct
  resources to respond to an incident
• May be single command or unified command

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Definitions

• Command Staff
• Liaison Officer
• Information Officer
• Safety Officer
• Staging Officer

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Definitions

• Section Chief Positions
• Operations
• Directs tactics to achieve objectives
• Planning
• Develops Incident Action Plan
• Logistics
• Service/Supply for incident operations
• Finance/Admin
• Manages incident finances, costs, comp, claims

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Definitions

• Single Command
• One jurisdiction has primary responsibility for
  managing an incident
• Example Fire Chief would be the IC for a fire.
• Unified Command
• Multiple Jurisdictions have responsibility
• Example a natural disaster that requires Law
  Enforcement, Emergency Medical Services, Human
  Needs, Fire, etc.

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Definitions

• Emergency Operations Center
• Typically a fixed facility
• Establishes incident priorities
• Coordinates critical resources
• Determines resource allocation
• Negotiates policy decisions

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Applicability

• Many business operate similar models in day to
  day operations
• Continuity
• Span of control
• Accountability
• Effective management

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Examples

• 2001 9/11
• Resources world-wide are coordinated through the
  NYS EOC in response to the Terrorist Attacks
• Business and Emergency Personnel work together to
  respond
• Restoration of NYSE
• Restoration of Normal to the Nation

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Examples

• 2005 Hurricane Katrina
• NYS IMT deployed to Jackson Co. Mississippi
• Coordinate local, state and national resources
• Manage influx of aid
• Restoration of services
• Restoration of business

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Examples

• 2006 June Floods Central and Eastern NYS
• Numerous NY Counties impacted by flood
• Coordinate critical resources
• Restoration of transportation
• Restoration of normalcy

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Discussion

• Questions??
• Comments
• Discussion

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• Thank You