Introduction: Coaching, Precepting and Mentoring

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Introduction Coaching, Precepting and Mentoring

• Carole A. Shea, PhD, RN, FAAN
• Director, School of Nursing

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What Do Coaches Do?

• Coaches facilitate a persons transition from one
  situation to another through a structured or
  informal process to achieve a goal or outcome
• Transitions occur over time coaching takes time
• Types of transitions
• Developmental
• Physical
• Situational
• Organizational

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Coach Characteristics

• Coaches must have
• Clinical competence
• Technical competence
• Interpersonal competence
• Self-reflection ability
• Person-centered style of communication

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Role of the Coach

• Elicit persons expectations and goals
• Assess strengths and weaknesses
• Teach specific knowledge and skills
• Offer strategies and alternatives
• Provide support and encouragement
• Facilitate desired outcomes

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Coaching Outcomes

• Subjective sense of well-being confidence!
• Demonstration of new knowledge, skills and
  competencies
• Mastery of new role
• Achievement of goal
• Satisfying interpersonal relationship

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What Do Preceptors Do?

• Preceptors facilitate and guide students/staff to
  achieve practice-based learning objectives and
  clinical outcomes
• Structure clinical environment so that
  students/staff can participate in learning
  activities
• Participate in evaluation of students/staff
• Preceptorship is endorsed by institutions

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Preceptor Qualifications

• Preceptors must have
• Appropriate academic preparation and professional
  credentialing
• Substantive professional experience in the
  relevant clinical specialty
• Practice expertise at the expert level
• Ability and willingness to assist students/staff
  to learn in the clinical setting

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Preceptor Characteristics

• Preceptors have
• Insider knowledge of the clinical setting
• Ability to provide teachable moments
• Capacity to work in one-to-one relationship
• Understanding of the learning needs of novices
• Knowledge required for objective assessment and
  evaluation in the clinical setting

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Role of the Preceptor

• Arranges access to appropriate practice-based
  experiences required to attain specific
  academic/educational outcomes
• Provides orientation to the institution, policies
  and employees
• Demonstrates skills and interventions
• Serves as an excellent role model with students,
  staff and patients
• Assesses progress toward learning goals

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Precepting Outcomes

• Measures students/staffs learning outcomes in a
  formal evaluation process
• Describes students/staffs areas of success and
  future learning needs
• Facilitates students/staffs transition to
  competent or proficient level of practice
• Acknowledges preceptors contribution to a better
  educated nursing workforce
• Contributes to improved quality patient safety

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Mentoring

• Lots of coaching
• Perhaps some precepting
• Mostly, SO MUCH MORE.