Dharmender Singh Leverage Web Services with DRA to Automate

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Dharmender Singh

• Leverage Web Services with DRA to Automate User
  Provisioning

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Overview

• Use Case Scenario
• User Pain
• Introduction to Service-Oriented Architecture
• What is SOA?
• Web Services
• Industry Standards
• WSDL
• SPML
• DSML

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Customer Pain
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The Pain Current Manual Process

• New person is hired or change of status
• HR adds the person or makes the change
• Help desk ticket created
• Ticket assigned to administrator
• Administrator makes changes to Active Directory
• Mark ticket as complete
• Help desk acknowledges and closes ticket

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What problem are we solving?

• Last mile automation
• Integration between HR systems and DRA
• Leverages automation and investment in DRA
• Increase productivity
• Improve quality of service
• Adhere to Service Level Agreements (SLAs)
• Reduce mistakes

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Overview of Service-Oriented Architecture
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What is SOA?

• Service-Oriented Architecture (SOA)
• Effective approach to distributed computing
• Emphasis on software services
• A service is a large unit of functionality
• E.g. Viewing your bank statement online
• Applications are composed of services
• But without embedded calls to one another
• Combines existing software services to solve
  problems
• Re-use at the service level
• vs. the object level
• SOA Principles
• Loosely coupled
• Service Contract (implemented through WSDL)

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Web Services

• An SOA is frequently implemented through Web
  Services
• Web Services interoperate over a network
• The Internet
• Intranet
• Core Specifications
• SOAP
• Web Services Description Language (WSDL)
• Universal Description, Discovery, and
  Integration (UDDI)

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Provisioning Standards Support from the Vendor
Community

• Service Provisioning Markup Language (SPML)
• OASIS standard to address the interchange of
  service provisioning requests
• Directory Services Markup Language (DSML)
• Vendor support
• Microsoft, PeopleSoft, Sun (IDMS)
• HP, IBM, Oracle, SAP, Siebel

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Next Generation DRA Web Services
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DRA Web Services

• DRA version 9.0
• We will use Web Services in DRA to provide for
  loose coupling and interoperability with other
  products
• Support for Partners
• Customer Web Portals

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Next Generation Web Services in DRA
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Industry Standards

• Directory Service Markup Language
• Service Provisioning Markup Language
• Supported by
• PeopleSoft
• Sun IDMS

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Use Case

• New hire is added to HR system
• HR system initiates SPML request to DRA
• DRA provides SPML response
• DRA provisions user based upon SPML message

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Provision User from HR Database
HR DATABASE
USER (FULL)
ACTIVE DIRECTORY
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Final QA?