Career Conversations Dialogue that Delivers Bev Braun-Allard

1
Career ConversationsDialogue that Delivers

• Bev Braun-Allard
• 204-940-3922
• bbraun-allard_at_peoplefirstkwa.com

2
Dialogue that Delivers

• Effective career conversations
• Engagement
• Performance

3
Dialogue that Delivers

• Agenda
• Whats driving the need for career conversations
• Emerging career management principles
• Redefining career opportunity
• Preparing for and conducting career conversations

4
Dialogue that Delivers

• 79 say they have a significant leadership talent
  gap between boomers and younger generations.
  (Canadian HR
  Reporter)
• Concerns about
• development, succession, retention, engagement

5
Dialogue that Delivers

• Increasing employee engagement correlates
  directly with a positive impact on key business
  metrics. (Gallup)
• 1 increase in engagement 1.9 increase in
  revenue (Watson
  Wyatt 2009)

6
Dialogue that Delivers

• 89 of organizations indicate career development
  is one of the most important drivers / top driver
  of engagement and retention.
• 
  (Hewitt Report 2010)
• Career development linked to engagement,
  retention, business performance and customer
  satisfaction

7
Dialogue that Delivers

• 70
• Canadians ready to assume new challenges /
  responsibilities at work.
• 
  (Ipsos Reid / RBC)

8
Dialogue that Delivers

• 41
• Canadian employees who think their
  leaders are committed to developing employees.
• (Towers Watson 2010)

9
Dialogue that Delivers

• 80
• HR Managers that report lack of career
  development opportunities was the primary reason
  for departure in 2010.
• 
  (Canadian HR Reporter)

10
Dialogue that Delivers

• 67
• Employees who never or seldom have a career
  conversation with their manager.
• (Globe Mail)

11
Dialogue that Delivers

• Organizations are concerned
• Employees are concerned
• Theres a disconnect
• Career conversations - key factor in contributing
  to an employees perception that his or her
  organization provides career opportunities

12
Dialogue that Delivers
Career Conversations
Create Career Opportunities
Help Drive Engagement
Contributes to Individual Productivity
Enhances Organizational Performance
13

• Why dont career
  conversations happen

14
Adopt a New View
15
Definition of Career Success

• Getting to do what you really want to do, doing
  it well, and feeling good that youre doing it.

16
UP IS NOT THE ONLY WAY
Continuous Learning
Committees/ Teams
Upward
Secondments
Downward
Growth within Function/Role
Job Rotation
Cross Training
Job Enrichment Opportunities
Lateral Move
Job Shaping
Change Work Setting/Different Department
Special Projects and Assignments
17
The Leaders Role

• Facilitate, coach, be a resource
• Provide insight, feedback, support
• Prompt employee thinking
• Identify development opportunities
• Align development with org/dept goals
• Engage in meaningful career conversations

18
Career Development Process
19
Career Conversation Model

• Preparation
• Conversation
• Follow up

20
Career Conversation Themes

• Satisfied with current role
• Dissatisfied with current situation
• Job enrichment
• Interested in a new role

21
Career Conversation Process
22
Follow-up

• Follow up and support
• Provide feedback
• Facilitate removal of obstacles
• Ongoing process and dialogue
• Formal to informal

23
Outcomes of Career Conversations
24
Dialogue that Delivers

• Are you up
• for the
• challenge

25
Leadership Conference

• Integration Questions
• What stands out for you about this topic?
• In your view, how does this connect with the
  conference theme and/or leadership practice?

26

• Thank you
• Presenter
• Bev Braun-Allard
• Manager, Career Management Services
• 204-940-3922
• bbraun-allard_at_kwapartners.com