Global Trends in Facilities Management

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Global Trends in Facilities Management

• APPAs Top Ten Critical Issues for the Global
  Facilities Profession

Polly Pinney APPA Immediate Past
President Executive Director, Facilities
Management Arizona State University October 2010
- HEFMA
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APPAs Purpose

• TRANSFORMATIONAL
• To elevate educational facilities professionals
  into influential leaders who, in turn, create
  inviting supportive learning environments,
  which increases the professions credibility

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APPAs Role

• Increase awareness of facilities profession with
  senior institutional officers
• Establish industry standards guidelines
• Identify effective innovative practices
• Equip facilities professionals with the tools
  resources for increased effectiveness
• Enhance professional development opportunities
• Hence, Leadership in Educational Facilities

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Megatrends the EducationEnterprise

• Changing student demographics
• Access and efficiency
• Technology
• Accountability
• Green and lean

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Facility ProfessionalsMust Remain and/or Become

• Flexible adaptable
• Creative innovative
• Efficient effective

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Amidst Such CHALLENGES as

• Weakened overall economy
• Reduced State support
• Financial shortfalls/Endowments impacted
• Budget cuts future funding issues
• Major travel cutbacks restrictions
• Increased enrollments (at most institutions)

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Resultant Impact

• Increased stress on
• Your infrastructure
• Your systems
• Your personnel
• Your time

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Requiring

• An increased body of knowledge
• New competencies and skills
• More effective and innovative practices
• The need for organizational leadership
• Hence, a highly educated and technically
  trained workplace

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• Which way do you turn?
• Where do you focus your attention?

• APPAs Top Ten Critical Issues for the Global
  Facilities Profession is one beginning point!

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Global Trends in Facilities Management

• Adjusting to the new sustainability reality
• Developing an institutional vision of
  sustainability
• Creating a leadership role for facilities
  managers in addressing sustainability
• Confronting economic challenges
• Fixing broken budget models

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Global Trends in Facilities Management
(continued)

• Managing rising energy costs and energy
  volatility
• Engaging the campus to address energy challenges
• Managing space
• Prioritizing renewal needs
• Meeting the challenges of workforce development

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Adjusting to the New Sustainability Reality

• The Issue
• Adjust to sustainability as a permanent way of
  doing business

• Strategies
• A long term shift in the culture
• The campus as a proving ground
• Leverage sustainability efforts

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Developing an InstitutionalVision of
Sustainability

• The Issue
• Develop a vision of sustainability that drives
  decision-making.

• Strategies
• Define sustainability
• Set specific goals, establish metrics, measure
  progress
• Short-term actions support long-term vision

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Creating a Leadership Role for Facilities
Managers in Addressing Sustainability

• Strategies
• Provide education, skills, leadership abilities
• Communicate the value
• Leverage existing facilities operations

• The Issue
• Facilities managers need to take leadership
  roles.

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Confronting EconomicChallenges

• Strategies
• Set realistic expectations
• Leverage sustainability
• Incorporate total cost of ownership into
  decision-making
• Engage legislators/
• decision-makers

• The issue
• Maintain forward momentum

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Fixing Broken Budget Models

• Strategies
• Consider the unintended consequences
• Provide incentives for long-term thinking
• Utilize TCO approach
• Evaluate needs holistically

• The issue
• The finance/budgeting model fails to encourage
  long-term, comprehensive thinking

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Managing Rising Energy Costsand Energy Volatility

• The issue
• Adapt/develop strategies that reduce the risk of
  energy price volatility

• Strategies
• Consider more creative strategies
• Include the cost of CO2 emissions in campus
  growth energy decisions
• Stay current on legislative discussions

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Engaging The Campus ToAddress Energy Challenges

• The issue
• The entire campus must be mobilized

• Strategies
• Leverage student faculty advocacy
• Make energy use personal
• Implement energy conservation in all areas
• Offer incentives

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Managing Space

• The issue
• Make more responsible and energy-conscious use of
  the built environment

• Strategies
• Rethink space management
• Create clear standards policies
• Create metrics to measure space utilization

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Prioritizing Renewal Needs

• The issue
• Consider backlog of renewal in light of
  sustainability and increase the priority for
  upgrade of inefficient structures

• Strategies
• Advocate for renewal of outdated buildings
• Include sustainability as a factor in facility
  assessments
• Develop criteria to determine which buildings are
  not worth saving

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Meeting The Challenge ofWorkforce Development

• The issue
• Confront workforce development issues to be
  prepared for these inevitable challenges

• Strategies
• Assess the impact of the recession
• Help current staff adjust to change
• Develop strategies to bring in new skills
• Create a knowledge transfer system

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Facilities Departments Can Contribute to
Improving Sustainability

• Must play a central role in green projects
• Already understand energy building issues
• Can provide information, insight perspective to
  campus leaders
• Understand the campus as a whole (system)

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Leadership ChangeManagement Skills are
Essential

• new and more effective leadership is
  required. The broad impact of facilities on
  future organizational success provides an
  unprecedented opportunity for facilities
  professionals and also new skill expectations.

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COLLABORATION IS THE NEON SIGN FOR SUCCESS!
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Thank YOU!

• For more information on APPAs programs,
  products, and services visit our website at
  www.APPA.org

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Questions? Discussion! Polly Pinney APPA
Immediate Past President Executive Director,
Facilities Management Arizona State
University Polly.Pinney_at_asu.edu
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