The Communication Process

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The Communication Process
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Purpose of Communication

• Sharing our ideas, thoughts
• Making ourselves understood
• Reaching decisions
• Engaging in discussions

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The Elements of Communication Process

• Sender
• Encode
• Channel
• Decode
• Receiver
• Feedback

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• Changing ideas into symbols organizing into a
  message
• Encoding
• An effective communicator ensures that his target
  recipient understands what is being
  communicated.
• Words, tone and actions that you choose to encode
  your idea represent specific content meaning
  therefore, choose them wisely.
• Keep the target recipient in mind.

Does the recipient understand the words used?
Does the recipient have the maturity and enough
experience to understand what is being
communicated?
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Noise in the Encoding Process

• Often noises distort messages in transmission and
  decoding
• External noises along the channel of
  communication are sights, sounds and other
  stimuli in the environment that draw a
  recipients attention away from what is being
  communicated
• Internal noises. In this case, the internal
  noises (the recipient's attitude and feelings)
  interfere with the "decoding" process so much so
  that the message decoded is NOT the message
  received.
• Then there are semantic noises, the unintended
  meanings aroused by certain symbols inhibiting
  the accuracy of decoding. We need to maintain an
  empty closet where there are no unsettled
  grievances in the recipient's mind

Message received is NOT the message transmitted).
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Decoding

• Decoding is the reverse of encoding, which is the
  process of transforming information from one
  format into another. Information about decoding
  can be found in the following

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Successful Communication
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Discussion

• Draw the communication process diagram and
  explain the process
• Explain with examples, the elements in the
  communication process.