What is Communication?

1
What is Communication?

• Please get ready to take notes.

2
Quotes about communication

• Communication is the vehicle which allows humans
  to recall the past, think in the present, and
  plan for the future. Roy Berko
• Good communication is as stimulating as black
  coffee, and just as hard to sleep after. Anne
  Morrow Lindbergh
• The most basic and powerful way to connect to
  another person is to listen. Just listen. Perhaps
  the most important thing we ever give each other
  is our attention. A loving silence often has far
  more power to heal and to connect than the most
  well-intentioned words. Rachel Naomi Remen

3
Quotes contd.

• The colossal misunderstanding of our time is the
  assumption that insight will work with people who
  are unmotivated to change. Communication does not
  depend on syntax, or eloquence, or rhetoric, or
  articulation but on the emotional context in
  which the message is being heard. People can only
  hear you when they are moving toward you, and
  they are not likely to when your words are
  pursuing them. Even the choices words lose their
  power when they are used to overpower. Attitudes
  are the real figures of speech. Edwin H.
  Friedman
• The more elaborate our means of communication,
  the less we communicate. Joseph Priestley
• Don't knock the weather nine-tenths of the
  people couldn't start a conversation if it didn't
  change once in a while. Kin Hubbard

4
Communication is

• The deliberate or accidental transfer of meaning
• That which occurs when someone observes or
  experiences behavior and attributes meaning to
  it
• A process
• Our link to the rest of humanity.

5
3 Models for Communication

• Communication as Action
• Communication as Transaction
• Communication as Interaction

6
Communication as Action

• Meaning sent or transferred from sender to
  receiver Linear input/output
• 5 parts sender, message, channel, receiver, and
  noise

Noise
Noise
Noise
Sender
Channel
Message
Receiver
Message
7
What are these parts?

• Sender originator of an idea
• Message written, spoken (verbal), unspoken
  (nonverbal) elements of communication to which we
  assign meaning
• Channel how the message is sent verbal or
  nonverbal
• Receiver person or persons to whom the message
  is addressed
• Noiseanything that prevents effective
  communication at any time. EX poor sound system,
  small VAs, lose signal on cell

Noise
Noise
Noise
Sender
Channel
Message
Receiver
Message
8
Encode Decode

• Encode a process of translating ideas, feelings,
  and thoughts into symbols
• Decode a process of translating incoming
  information into understandable concepts

9
Whats wrong with this model?

• We dont simply send a message and stop
  communicating. Often we get a message back this
  is called feedback.

Noise
Noise
Noise
Sender
Channel
Message
Receiver
Message
10
Communication as Transaction

• Shannon-Weaver model (1948)
• Back and forth, like a Ping-Pong game we talk,
  we listen, we talk, we listen
• Adds feedback and context

Context
Noise
Noise
Noise
Channel
Sender
Message
Receiver
Message
Feedback
11
What are these added parts?

• Feedback verbal or nonverbal responses to a
  message
• Contextphysical, social (relationships),
  psychological, and time element in which
  communication takes place. PSPT

Context
Noise
Noise
Noise
Channel
Sender
Message
Receiver
Message
Feedback
12
Communication as Interaction

• Simultaneous even as we talk we are reacting
• Most accurate to our communication process
• intercultural

Context
Noise
Noise
Noise
Sender/ Receiver
Sender/ Receiver
Message / Feedback
13
Frank Dances model

• Spiral, helix
• Evolves or progresses in a person from birth to
  the present moment.
• Current behavior is affected by past experiences
  and future behavior is effected by current
  impacts.

14
Review

• Com. as Action linear, from sender to receiver
• Com. as Transaction receiver responds to the
  sender through feedback
• Com. as Interaction simultaneously interactive

15
Assignment

• You may work by yourself or with up to two other
  people.
• Be sure to incorporate all the parts of the
  models.
• Choose one of the following
• Create a scene of communication and label the
  parts. (First you will need to draw the scene
  where the communication situation is taking
  place, then label the parts.)
• Draw a cartoon that uses communication and label
  the parts.
• Create a math equation for all three
  communication processes.
• Act out a scene of communication and label the
  parts during the scene.