Competency - based HR Model : Development

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Competency - based HR Model Development
Applications
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???????????? 1 ???????????????????

• ???????? COMPETENCIES ????????
• ????????????????????????

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???????? COMPETENCY MODEL 5 ???????

• 1. ??????????????????????????????
• ??????? (Front Office) ?????????
• ??????? (Back Office) ???????
• 2. ????????????????????????????????????
• ???????????????????????????

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???????? COMPETENCY MODEL 5 ???????

• 3. ????????????????????? ????????
• ????????????????????
• Core Competencies - ???????????
• Operational Competencies - ???????????

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???????? COMPETENCY MODEL 5 ???????

• 4. ??????????????????????????? - ???
• Ex ???????????????????????????
• ????? 1 ?????????????? Excellence
• ????? 2 ???????????????? Excellence
• ????? 3 ??????????????????????????
  Excellence
• ????? 4 ??????????????????????
  Excellence

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???????? COMPETENCY MODEL 5 ???????

• 5. ??????????
• ???????? (Rewarding System)
• ? ??????????????????
• ? ????????????
• ??????????????? (Performance Mgt. System)
• ? ??????????????????
• ? ???????????????????
• ???????????? (Career Mgt. System)

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• ?????????????????????????
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1. ????????????????
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Competencies ????????????
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2. ???????? COMPETENCY MODEL ????????????

• ???????????? 5 ?????
• 1. ???????????????????????????????????
• 2. ???????????????????????
• 3. ????????????????????????????
• 4. ??????????????????????
• 5. Benchmarking ?????????????? ?

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?????????? 8 ??????????????????

• 1. ???????????? (Cognitive)
• 2. ???????????? (Leadership)
• 3. ??????????? (Communication)
• 4. ??????????????????????
• (Personal Dvt. Self Mgt.)
• 5. ????????? (Administrative)

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?????????? 8 ??????????????????

• 6. ????????????????????????
• (Interpersonal Relation)
• 7. ???????????????????????????
  (Tolerance Effectiveness)
• 8. ????????????????????????????????
  (Organizational Business Knowledge)

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3. ??????????????????????????????
1 ?????????? - ?????????????
- ??????????????? - ???????????
2 ????????? - ???????????????? -
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3 ???????????? - ????????? -
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???????????? 3 ??????????????????????

• ?????????????????????????

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????????????????
Competency Model
Business 3 Competencies
Management 5 Competencies
Person 2 Competencies
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• 1. ?????????????????????????????????????????????
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• ?????????????????????????????????????????
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• 2. ?????????????????????????????????????????????
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• ??????????????????????????
• 3. ??????????????????????????? ????????
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• ?????????????????????? ?????????????????????
• ???????

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??????????????????????? 5 ??????

• 1. ??????????????????????????????????????
• ????????????????????????????
• 2. ???????????????????????????????????????????
• ???????????????????????????????????????????
• 3.??????????????????????????????????????
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• ????????????????????

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??????????????????????? 5 ??????

• 4. ??????????????????????????????????????????
• 5. ??????????????????????????????????????????/
• ????????????????????????????????????

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??????????????????? 2 ??????

• 1. ??????????????????????????????????????
• ????????????????????????????????????
• ????????????????????
• 2. ???????????????????????????????????????
• ?????????????????????????????????

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???????????? 5 ??????

• ????????????????????

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COMPETENCY MODEL DEVELOPMENT
Strategy Plans
Value Survey
Vision Workshop
Competencies
Performance Evaluation Criteria
Executive Interview
Job Analysis
Behavioral Event Interview
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Competency Model ?????????
??????? ??????????????????????????????????????
(Job Content) ????????????????????????????????????
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1. ???????????????????????
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??????????????????????????? ????????? 4.
????????????????????????????? ??????????? 5.
??????????????????? 6. ???????????????????????????
7. ????????????????????????? 8.
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1. ??????????????? ???????
??????????????????????? ?????? 2.
????????????????????? 3. ?????????????????????????
4. ?????????????????????? 5. ??????????? 6.
????????????????????? 7. ??????????????????????
?????? 8. ??????????????????????????? ???
1. ?????????????????????????? ????????? 2.
???????????? 3. ??????????????????? 4.
??????????????? 5. ?????????? ???????
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???????????? 6 ???????? ?.?.

• ??????????????????????????????

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Strategy ???????
Structure ?????????
Style ?????
Shared Vision ??????????????
McKinseys 7 S
System ????
Skill ?????
Staff ???????
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TOTAL HUMAN APPROACH?????????????????????????????
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T O T A L H U M A N
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• ?????????? ????? 77
• ??? ??????? ????? 99
• ??????????????????
• ??????? ???????????????

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COMPETENCY BASED MANAGEMENT ??????????????????
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Competency

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??????????????????????????????
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??????? ?. ??????????????????? (Analytical
Thinking) ?. ????????? (Planning) ?. ???????????
(Decision Making) ?. ???????????????????????
?? (Continuous Improvement)
???????????? ?????? ?.
?????????????????? ???????????? ?.
????????????????? (Collaboration) ?.
?????????? (Adaptability) ?. ????????????????????
(Customer Services)
???????????? ??????????????????????
?. ??????????? (Problem-Solving) ??.
????????????????? (Managing
Resources) ??. ?????????????
(Accountability) ??. ??????????????????
(Achieving Results)
???????????? ???????????? ??.????????
????????? - ?????????? - ????????
- ??????????? - ?????????????
- ??????????? - ?????????????????
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???????(Competencies) ???????????????????
??????? (Knowledge)

• ?????????????????????????? (??????)
• ???????????????????????
• ????????????????????????

HEAD
????? (Skills)

• ??????????????
• ????????????????????
• ???????????????
• ?????????????????

HAND
??????? (Attitude)
HEART

• ??????????
• ????????????????
• ??????????????????

• ???????????????????????
• ?????????
• ???????? ?????????

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Competency-Based Result-Based Management
Competency-Based
?????????? ?????????

• Competencies
• ????
• ?????

????????????? ????????????
RBM
??????????????? ???Competency
???????????????????
GAP
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A Competency Model For Human Resource
Professionals

• National Academy of
• Public Administration

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COMPETENCY MODEL DEVELOPMENT

• Job Analysis
• Tasks of
• Organization

• Knowledge
• Skill
• Abilities
• Other Characteristics

Competencies

• Competency
• Clusters or
• Organizational
• Positions

• New Roles
• New Structures

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COMPETENCIES FOR HR PROFESSIONALS

• Business Partner
• Mission Oriented
• Understands Culture
• Strategic Planner
• Understands Team
• Behavior

• HR Expert
• Knows HR Principles
• Customer Oriented
• Applies Business Procedures
• Manages Resources
• Uses HR Tools

• Leader
• Takes Risks
• Ethical Decisive
• Develops Staff
• Creates Trust

• Change Agent
• Manages Change
• Consults
• Analyzes
• Uses Coalition
• Skills
• Influences Others

• Advocate
• Values Diversity
• Resolves Conflict
• Communicates Well
• Respects Others

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