Title: Improving literacy/numeracy outcomes
 1Improving literacy/numeracy outcomes
- Presenter Diana Jackson 
 - Executive Director, Youth Workforce Solutions 
 - dianajackson_at_youthworkforcesolutions.com 
 - www.youthworkforcesolutions.com 
 
  2Basic skills deficiency remains a challenge
- In PY 2009, 55 of all WIA youth exiters were 
basic skills deficient  - 70 of out of school exiters were basic skills 
deficient  - 50 of out of school exiters who had diplomas or 
GEDs before participation were still basic skills 
deficient when they exited  
  3- In PY 09, the national target for meeting the 
literacy/numeracy measure was 28.7  - One-fourth of states did not meet the measure
 
  4Overcoming the challenge 5 strategies 
- Understand the measure 
 - Report accurately 
 - Design programs to improve engagement and 
retention  - Use youth-friendly assessment principles and 
practices  - Use instructional strategies that are effective 
for at-risk youth 
  5Understanding the Performance Measure 
 6Literacy or Numeracy Gains
- Of those out-of-school youth who are basic skills 
deficient  - Number of participants who increase one 
 or more 
educational functioning levels  - Number of participants who have completed one, 
two, or three full years in the program plus the 
number of participants who exit before completing 
a full year in the program  
  7Who is in the measure?
- Youth who are 
 - Out of school AND 
 - Basic skills deficient
 
  8Who is in the measure Definitions
- Out of school 
 - School dropout or has received a diploma but is 
basic skills deficient, unemployed, or 
underemployed  - Basic Skills Deficient 
 - Reads, writes, or computes at or below 8th grade 
level OR cannot read, write, compute, or speak 
English at a level necessary to function on a job  
  9Who is in the measure length of participation
- Youth who do not post-test or who exit before 
completing a year of programming are INCLUDED  - Youth who are participants for two or three full 
years, as measured from date of youth 
participation, are INCLUDED in the measure as 
long as they remain basic skills deficient  - Youth who continue participation beyond three 
years are EXCLUDED the measure  
  10Important to Note 
- Gains are needed in one area (literacy OR 
numeracy) to meet performance  - Unlike ABE, WIA youth programs are not required 
to show gains in the participants lowest 
scoring category  - Youth who remain participants for over a year are 
not included in the measure again for a full 
second year.  - Out of school youth who are NOT basic skills 
deficient are excluded from this measure.  
  11What is Successful Performance A Recap
- Increase in one EFL level per year of 
participation  
  12Report accurately 
 13Reporting 
- Sometimes low performance can be attributed to 
inaccurate reporting  
  14Accurate reporting is critical
- If its not in WIASRD, it didnt happen 
 - (with thanks to Bob Haas, ODJFS!) 
 - Be sure to record the correct score (the scale 
score)  - Train personnel who enter data in the system 
 - In the system itself 
 - In WIA youth programs 
 
  15Timing is everything
- If you miss testing a youth before their one, 
two, or three-year anniversary, it is a negative 
outcome, even if the youth shows a gain on the 
test  - Use strategies like tickler files to make sure 
you dont lose out just because you missed that 
deadline!  - But dont retest too often just to make sure you 
have a test score  - Remember that literacy/numeracy is a real-time 
measure exit cohorts are not relevant to this 
measure 
  16Design programs to increase engagement and 
retention 
 17Why worry about engagement?
- Some research indicates that the level of youth 
(or student) engagement has more impact on 
educational outcomes than instructional methods  
  18Understanding who you serve needs of out of 
school youth
- Many already have taken on adult roles, such as 
parent or primary wage-earner  - An immediate, sustained income is often required 
 - Lack of basic skills make immediate, steady 
employment, esp. at a living wage, unrealistic  - Family/other responsibilities make attendance at 
school or employment training difficult  - Multiple years of programming to prepare for work 
and life are required  
  19Understanding who you serve Characteristics of 
discouraged learners
- Impatient with routine, sitting a long time, or 
learning environments with little variety  - Practical learners 
 - Externalizersdo not see a relationship between 
effort and achievement 
- Believe that results are beyond their control and 
so do not take personal responsibility for 
success or failure 
  20Characteristics of Discouraged Learners
- Basic skills deficient 
 - Parents and family members often have same 
characteristics, which makes involving them 
difficult  - Often prefer peer relationships to adults 
attempts to engage them in positive (from the 
adults perspective) social activities  - Source At-Risk Students Reaching and Teaching 
Them by Richard Sagor and Jonas Cox  
- Low self-confidence, have deep feelings of 
helplessness  - Avoiders 
 - Distrustful of adults and adult institutions 
 - Dont see a future, so planning may be irrelevant 
to them  
  21-  Disconnected youth are often 
 - Without hope 
 - Without dreams 
 - Without trust 
 - Reconnection can happen through 
 - youth-focused 
 - recruitment, engagement, retention
 
  22What does it mean to be youth-focused?
- Youth Involvement engaging youth in shaping and 
designing program offerings  - Positive Peer Influence harnessing the influence 
of youths peers through group activities and 
lessons to encourage youth to take part in 
program offerings  - Youth Popular Culture utilizing young peoples 
music, fashion, creativity, language and 
entrepreneurial spirit to engage them  - Source Youth Development Research Fund, Youth 
Cultural Competence Program Manual 
  23Ten Tips for Youth Friendly Programming
- Even those these tips are not necessarily about 
teaching literacy or numeracy, they are about 
keeping at-risk youth engaged  - If youth arent engaged, if they drop out of your 
program, it doesnt matter how great your reading 
instruction is  - Again, how engaged youth are may have more of an 
impact on outcomes than instructional methods 
(though some instructional methods lend 
themselves to greater engagement than others) 
  24Tips for Youth-Friendly Programming 1
- Design intake procedures to be youth-friendly. 
 - Provide a checklist of documentation that youth 
need to provide  - Use intake forms that focus on strengths, not 
just deficits  - Intersperse interesting activities with data 
gathering  - Consider using tape recorders to record some 
information  - Be prepared to explain the purpose of questions 
that youth might consider intrusive and explain 
who will have access to the information.  - Honor them for being courageous enough to ask for 
help. 
  25Tips for Youth-Friendly Programming 2
- Design interpersonal support into your programs. 
 - Caring adults such as case workers, counselors 
and mentors are essential for positive youth 
development.  - Train your staff to be welcoming and 
knowledgeable including, if possible, the 
secretaries and janitors.  - Recruit or place youth in groups or teams for 
mutual encouragement.  - Youth mentors can provide support and model 
desirable behavior. Involve parents and families. 
  
  26Tips for Youth-Friendly Programming 3
- Make honesty, authenticity and respect central to 
your programs.  - Provide what you promise and don't promise what 
you cannot provide.  - Give youth genuine opportunities to contribute 
and lead in your organization and community.  - Develop as a culturally competent organization 
that acknowledges and respects the values, 
beliefs, customs and traditions of the youth 
being served.  
  27Tips for Youth-Friendly Programming 4
- Meet immediate needs first 
 - If a youth needs help NOW, meet that need as soon 
as possible  - Do not wait until youve done an objective 
assessment as soon as you determine eligibility, 
you can start providing services  - Even if it isnt an urgent need, use the initial 
assessment to identify something that would help 
the youth right away and provide it as soon as 
you can  - Meeting an immediate need builds trust the youth 
is more likely to give you a chance because you 
said you would help them and you did 
  28Tips for Youth-Friendly Programming 5
- Help them envision a future 
 - Many older, out-of-school youth dont see a 
future for themselves  - Help them see where they can go, beginning with 
where they are  - Break up the big picture into small, manageable 
steps  - Point out positive role modelsadults who have 
overcome similar difficulties  
  29Tips for Youth-Friendly Programming 6
- Make planning a partnership 
 - Never develop a plan FOR a youth, only WITH a 
youth  - Dont force goals onto a youth 
 - Encourage basic skills deficient youth to set a 
reachable skill achievement goal  - Talk about options and let the youth make the 
choice about what program or service is right for 
them 
  30Tips for Youth-Friendly Programming 7
- Focus on assets 
 - Every youth has gifts, talents, and assets 
 - When planning (e.g. developing an ISS), start 
with the youths strengths and build on those 
instead of starting with problems and barriers  
  31Tips for Youth-Friendly Programming 8
- Dont set youth up for failure 
 - Dont enroll drop-outs in any program that looks 
like a traditional school (e.g. large group 
instruction without personalization, inflexible 
scheduling, etc.)  - Dont insist that a youth get a diploma or G.E.D. 
before providing them with work experience  - Dont enroll basic skills deficient youth in 
G.E.D. preparation without remediation  - Dont use a one-size-fits-all approach by placing 
youth in your out of school program whether or 
not it meets their needs 
  32Tips for Youth-Friendly Programming 9
- Programming must be interesting and relevant 
 - Out of school youth are not typically engaged by 
 - Abstract, theoretical instruction 
 - Passive learning activities like lecture 
 - Activities that are disconnected from their 
experiences or needs  - Out of school youth are typically more engaged by 
 - Active, hands-on learning activities 
 - Academic instruction that is presented in an 
authentic, relevant context 
  33Tips for Youth-Friendly Programming 10
- Value and respect all youth 
 - Teach tolerance, value diversity 
 - Race, ethnicity, culture, religion (or lack of 
it), sexual orientation, gender identity  - Have policies and procedures in place that assure 
all youth are protected from all forms of 
violence, including bullying and harassment 
  34Use youth-friendly assessment principles and 
practices 
 35Assessments for Literacy/Numeracy
- Must be crosswalked to National Reporting System 
educational functioning levels  - Either ABE or ESL 
 - Each ABE or ESL level describes skills in areas 
of reading, writing, numeracy, speaking, 
listening, functional, and workplace skills.  - See TEGL 17-05 Change 1, Attachment A for EFL 
descriptors  
  36Assessments for Literacy/Numeracy
- Assessments must be standardized (has standard 
administration and scoring procedures)  - Must use the same instrument for pre- and 
post-test  - Youth with disabilities should be tested with 
appropriate accommodations.  - Participants should continue to receive 
remediation until they are no longer basic skills 
deficient. They will not count in the measure 
again until they have received a second full year 
of programming.  
  37Assessments Crosswalked to EFLs
- Currently acceptable list for literacy/numeracy 
testing  - TABE 
 - CASAS 
 - GAIN 
 - MAPT 
 - Work Keys (High Intermediate Basic Education and 
above)  
  38Principles of Effective Assessment
- When done well, assessment is an important tool 
in  - Uncovering a young persons strengths and 
interests  - Identifying possible problems and challenges 
 - Placing youth at appropriate instruction levels 
 - Evaluating program effectiveness. 
 - When done poorly, assessment can have a negative 
impact on individual youth and program success.  
  39Principles of Effective Assessment
- Make sure assessment processes are 
youth-friendly.  - A 3-hour assessment should not be the first thing 
that happens when a young person walks in the 
door looking for help.  - Meeting an immediate need first helps create 
trust and buy-in from the youth.  - Consider using reading or math subtests only if 
valid.  - Make testing surroundings as pleasant as 
possible. Provide water or soft drinks. Allow 
youth to use iPODs (as long as other test-takers 
arent disturbed). 
  40Principles of Effective Assessment
- Tell youth why they are being assessed and how 
the results will be used.  - Dont use the word test. 
 - Be sure they know they cannot fail. 
 
  41Use instructional strategies that are effective 
for at-risk youth 
 42Youths Academic Needs
- To understand the teachers goals 
 - To be actively involved in the learning process 
 - To relate subject matter to their own lives 
 - To follow their own interests 
 - To receive realistic and immediate feedback
 
- To experience success 
 - To experience an appropriate amount of structure 
 - To have time to integrate learning 
 - To have positive contact with peers 
 - To have instruction matched to their level of 
cognitive development and learning style  - Jones and Jones, Comprehensive Classroom 
Management 
  43Meeting youths academic needs
- If these needs are not met, or if the youth 
perceives they are not being met, youth may act 
out or simply stop coming 
  44Contextual Learning
- Uses R.E.A.C.T. principle 
 - Relating linking the concept to be learned with 
something the youth already knows  - Experiencing hands-on learning and teacher 
explanation allow discovery of knowledge  - Applying Applying knowledge in the real world 
 - Collaborating Team approach to solving problems 
 - Transferring students take what theyve learned 
and apply it in new situations  
  45In summary
- Improving literacy and numeracy scores can happen 
when  - Staff, youth, and other stakeholders understand 
the measure and what is expected of them  - Staff are fully trained so that reporting is 
accurate and timely  - Programs are designed to engage and retain 
hard-to-serve youth  - Instructional methods meet youths academic needs