Compliance Training Program

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Compliance Training Program
The University of Texas at El Paso
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What Should be included in a Training Plan?

• Identification and notification of trainees
• Organization of the sessions

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Roll out Methodologies and Whats Best for UTEP

• Looked at existing approaches
  (EO/AA, UT System)
• Committee input
• Awareness Training Module Assignment on
  Training Post
• Spanish translation of presentation and modules
• Bound copy of modules for employees who do not
  have access to computers or are computer phobic

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Monitoring

• Identification of employees who need to attend
  awareness training
• Track completion of module assignments
• Send memos to employees, supervisors, and Vice
  Presidents
• Review percentage of completion for training and
  modules

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Employees who need to attend Awareness Training
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Employees who need to attend Awareness Training
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Employees with Past Due Modules
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Employees with Past Due Modules per Department
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Statistics for Completion of Training and Modules
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Sample Memo Sent to Employee

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How to Handle New Employees

• Extract employee information into database from
  Define
• Attend New Classified Employee Orientation
  Quarterly
• Provide training class information to HRS for
  distribution at employee sign up session

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The Future of the Program

• Publish article in universitys newspaper
  (Horizons) announcing training for the new fiscal
  year
• Utilize Training Partnership Group for training
  registration via the Web
• Distribute Compliance gimmick to promote
  awareness
• Create quarterly compliance newsletter to include
  new issues, concerns, and prevention tips
• Include additional specialized training modules
• Change test section format on modules to
  scenarios

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Updating Training Materials

• Modify Standards of Conduct Guide to include
  updated information
• Revise look and content of training modules
• Review new technology

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SUMMARY

• Customer Service Approach
• Keep interest and novelty of program