Electronic Commerce

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E-Commerce
By Julia Johnson IT 3700
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Electronic Commerce
Definition The buying and selling of products
and services by businesses and consumer over the
internet.
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Types of E-Commerce

• Business-to-Business
• Example Cisco Systems
• Business-to-Consumer
• Example Amazon
• Consumer-to-Consumer
• Example Ebay

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What Customers Want From E-Commerce

• Shopability
• Get what you want in a few clicks
• Appealing Website
• Colors, fonts, etc.
• Choices
• Large selection to merchandise to choose from
• Shipping Information
• Ability to track an order
• Customer Service
• Feedback Links

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Trends of E-Commerce

• Growing rapidly
• Business-to-Business is the fastest growing
  area
• Opportunity for new types of advertisement
• Opportunity for joint ventures
• Moving toward a digital economy
• Access to computers increasing

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The Internet Tax Freedom Act

• Passed in 1998
• Called for a 3 year delay on new Internet taxes
• Expired October 21st 2001
• What will happen now????
• Extend moratorium for 2 more years
• Extend moratorium until June 2002