Meeting, Conference, & Event Travel

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Meeting, Conference, Event Travel
People, Process Technology
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Agenda

• Introductions
• Our Experience
• Case Studies
• People (Dedicated Team Roles / Staff Plan)
• Process (Communication, Work Flow and Budgeting)
  
• Technology (Platform, Registration and
  Reporting)
• Air Discussion
• Cost Savings
• QA

Agenda
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How MADISON does it
For over 3 decades MADISON has been a leading
worldwide provider of meeting and event
management services and
solutions.

• Each discipline can be leveraged independently to
  solve
• a specific need, or combined to define and
  execute your
• strategic vision.
• Meeting Event Management
• Reward/Recognition Travel fulfillment
• Strategy Consulting services
• Administration, Measurement Analytics
• Communications Services
• Hotel Site selection and negotiation
• Group housing and registration services
• Special event planning sports leisure
  activities
• Airline group transportation management
• On-site program coordination and support
• Customized Online Registration Management tools
  
• Post-event expense reconciliation

How MADISON does it
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MADISONs Clients..Global Presence
MADISONs Clients
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LOreal - MATRIX

• 6,000 Attendees / 3 Days
• Buyout ALL MGM Meeting Space
• Global Audience
• 16 Session Offerings per day
• Pre-paid vs. Sponsored
• 9 Attendee Types
• VIP
• Matrix Staff
• Vendor
• Attendee
• International
• Presenter
• Press
• DSC
• Business Partner

Case Studies
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LOreal - MATRIX

• Production Schedule
• Staff Schedule
• Meal Schedule
• Security Schedule
• Front House Process
• Expense Authorization

Case Studies
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Pfizer NYC Spree

• 1,300 Attendees
• 4 Days / Multi-Wave Program
• Overlapping Itineraries
• 2 Properties
• 18 Participant Types

Case Studies
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Operations Service Team
People
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MADISON Process
Process
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MADISON Process
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MADISON Process
Stage 3
Operations Manual
Reports Updates
Staff Review
BASECAMP
Final Reconciliation
On-Site Operations
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MADISON Process

• Operational Timeline
• Visibility with Basecamp
• Milestones
• To dos
• Team Assignments
• Quality Control
• Multi Level Cross Checking
• Checks and Balances with Budgets
• Cost Savings
• Branded Meal Card
• Water Stations
• Team Efficiency

Process
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MADISON Technology

• MAESTRO is a proprietary platform that
  integrates suites of attendee management
• tools and selective features of Best in Class
  third party solutions. The platform enables
• us to seamlessly facilitate all aspects of
  attendee registrations to communicate
• effectively with both vendors and attendees.
• MAESTROs suites include
• Registration System
• Customized Report Tool
• Event Desktop (Activity Sign Ups)
• Air Tool (Arrival/Departure Manifests)
• Customized Branded Website
• Communication System
• Survey Tool

Technology
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MADISON Technology

• MADISON provides attendees with 24/7 access to a
  registration web site designed with best-of-breed
  interactive tools that is consistent with your
  organizations branding.
• Attendee Management Solution
• Branded Registration Site
• Session Activity Management
• Room Block Management
• Housing Management
• Real Time Cost Capture
• Global Capabilities
• Communications Real Time Reports
• Real Time Schedules Reports
• Ad Hoc Reporting

Technology
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MADISON Reporting
Real-Time Scheduled Reports MADISON can
generate summary and detailed reports covering
all aspects of the event. Change Reports MADISON
can quickly identify changes in event
registrations, accommodations. Ad Hoc Reporting
MADISON offers an Ad Hoc reporting feature,
which allows AVAYA to specify the columns of data
you require.
Technology
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MADISON Air Travel

• Technology Reporting - Technology development
  and integration are the keys to proactive travel
  management.
• Drill-down capability
• Detailed Management Reports
• Multiple Formats
• Supplier Negotiations - Thirty years of skilled
  experience in travel management give Madison the
  benefits required to create favorable vendor
  discounts.
• Client Contract Integration
• Benchmarking Program
• Madison Discount Program
• Charter Services

• Nashville - West

Mikha See last few slides for our sample of
an air analysis
Air Travel Management
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QA
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Why MADISON
Customized process, with the ability to target
franchises, regions, districts and individual
salespeople with a customized message
Ongoing assessment of sales environment to
strategically alter messages and tie-in to
company-wide messaging
State of the Art Website Registration Tools and
Reports Customizable to fit any need
Strategic partner focused on cost savings efforts
Understanding of the clients internal culture as
well as operational knowledge in a multitude of
destinations combined with superior meeting
strategies
Passionate in what we do, with a experience team
of individuals to support whatever comes our way.
Why MADISON
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Showing PAX For Program MMS MID-YEAR TRAINING
MEETING
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MADISON Air Analysis Images
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MADISON Air Analysis Images
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MADISON Air Analysis images