R.A.Y Risk And You !

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Tony Payne Risk Manager Arriva Midlands
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Introduction to
R isks
I ncidents
P rocedures
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Risks Incidents Procedures
Content - Accident statistics - Identify
risks - Road rage and you - Reporting
procedures - Case study
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Risks Incidents Procedures

• You are all new drivers to the Bus industry, you
  have all been driving a short period, tell me
  what are your early
• - Experiences
• - Perceptions
• - Thoughts
• About Bus Driving?

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Risks Incidents Procedures
New drivers are more likely to have an accident
within the first year of driving? True or
False?
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Incidents Involving Drivers With Less Than 12
Months Experience
6 months Y.T.D
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PCV Incidents 2006 / 2007 / 2008 YTD
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PCV Incidents 2006 / 2007 / 2008 YTD
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PCV Incidents 2006 / 2007 / 2008 YTD
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PCV Incidents 2006 / 2007 / 2008 YTD
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Risks Incidents Procedures

• Driving Facts
• British business is losing up to 2.9 billion a
  year as a consequence of road traffic collisions
  involving people at work.
• Last year, 3,221 people died in road collisions,
  there were 280,840 road casualties.
• It is estimated that a third (33) of all
  accidents involve at-work drivers.
• There are around 30.6 million cars on British
  roads and 3.67 million commercial vehicles.
• Drivetech.co.uk

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Risks Incidents Procedures

• Driving Facts
• Risk increases five fold for drivers travelling
  at 25 per cent above the average speed, as much
  as from drinking and driving.
• Speed is a major contributory factor in around
  one third of all road crashes.
• Hit by a car at 40mph a pedestrian has a 85 per
  cent chance of being killed, at 30mph he has a 45
  per cent chance of being killed, whilst at 20mph
  the risk falls to 5 per cent.
• Each of us has a 1 in 17 chance of being killed
  or seriously injured in a road crash during our
  lives.
• Source Transport2000.org.uk

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Risks Incidents Procedures
Why do accidents happen ? What causes
accidents? Discuss
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Risks Incidents Procedures
From the following slides identify the risks!
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Risks Incidents Procedures

• Do buses get damaged?

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Risks Incidents Procedures
Road Rage And You !!
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Road Rage And You
What is Road Rage? May be triggered by a
misunderstanding or a lack of knowledge on the
drivers part, or simply that they have had a bad
day and you are the first person that gets in
their way.
Why does Road Rage occur? May occur because your
driving might be perceived as aggressive or
simply because you have made a mistake
What is aggressive driving?..............
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Road Rage And You
Aggressive driving is defined as any of the
following behaviours Tailgating - Driving to
close to the car in front Making rude
gestures - Inappropriate behaviour Bullying - Us
ing your bus to force others out the
way Moving off or pulling out - Forcing
others to slow down or stop Pulling out or
changing lanes without signalling Flashing
headlights or blasting the horn at another in
anger Aggressive driving is the main
contributing factor that triggers a Road Rage
Incident. Best solution is to avoid the driving
behaviours listed above.
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Road Rage And You
When a mistake is made or you can see another
person is annoyed or a key factor in reversing
the possibility of a road rage incident is an
apology. The best protection from the road rage
is for you to - Stay in the cab - Not respond
with an angry gesture or action - Never argue or
discuss the incident - Not swear or
shout - Stay calm - Say sorry even though it
may not have been your fault! - Where fitted
point to CCTV camera (if the person is on the
platform)
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Road Rage And You
How To Reduce Risk ?
- Know Your Routes - Be Polite - Stay
Calm - Avoid Harsh Braking - Avoid
Rushing - Stick to speed limit - Consider weather
conditions - Drive to conditions of road
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Road Rage And You
Accepted Facts- - On occasions you will Run
Late - Traffic - Delayed by Road
Work - Breakdown - Weather - Passengers
- Schools
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Procedure after an accident?
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Procedure After An Accident
How would you feel if you had been in an
accident? What would you do? - Freeze? - Panic
? - Phone A Friend?
cont
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Procedure After An Accident

• Stop apply handbrake, switch off engine if safe
  to do so, ask other drivers involved to do the
  same.
• Do not move seriously injured people
• If any one is injured, call the emergency
  service, then notify your depot
• Do not smoke there may be a fuel leak
• Do not move vehicles or other road users
• Take steps to warn other road users of an
  obstruction use hazard warning lights. Where
  possible wear Hi-Viz clothing.
• Record the incident take photographs and exchange
  details with other parties involved Drivers
  name, witnesses, passenger list see forms.
• Do not apologise or admit fault. Where
  appropriate get independent witness evidence.
• Report incident to depot

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Procedure After An Accident
Remember- You are in control Passengers will
be looking for Leadership, that s
YOU Passengers will be relying on you to know
exactly what to do. Passengers will be expecting
you to take control Passengers will want comfort
and direction not panic and outrage Important
DO NOT ADMIT LIABILITY The safety and
wellbeing of yourself and all of your passengers
is of paramount importance.
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From the following slides identify the potential
risks.
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Bus On Bus
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Bus On Bus
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Reporting Procedures

• How to complete a Incident Report Form
• Case Study
• How to use a Acci-cam
• Assault report
• Employee incident form

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How to complete the Incident Report Form
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Company Driver
Driver Category
Company Vehicle
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4666
N166 XVO
Volvo
Type
Use
Incident Details
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Damage To Company Vehicle
Other Vehicles Involved
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Persons Injured
Medical Treatment
Witness
Police Details
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Sketch
Details
Date and Sign
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How to use the Acci-cam
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Incident booklet issued to you with all
information in - keep it with you
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Remember if you are involved in an incident
- Stay calm Do not admit liability - The
safety and wellbeing of yourself and all of your
passengers is of paramount importance. - Take
control of the situation - Never place yourself
in a disadvantaged position to danger. Ensure
you wear your Hi-Viz vest - Inform the
appropriate officials - Take photographs and
statements - Everyone will be looking towards you
for leadership
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Review What have YOU learned from to-day?