Title: POSITION PAPER
1- POSITION PAPER
- On
- Chair of Electrical Computer Engineering
- Prof. Dr. A.M. Sharaf
- Electrical Engineering Dept.
- University of New Brunswick
- P.O. Box 4400
- Fredericton, NB
- E3B 5A3
- (506) 453-4561
- Fax (506) 453-3589
2CHAIR OF ELECTRICAL COMPUTER ENGINEERING
- THE POSITION OF CHAIR OF ELECT. COMP.
ENGINEERING - THE CANDIDATE
- ADMINSTRATIVE PHILOSOPHY
- LONG TEREM GOALS AND CHALLENGES
- RESEARCH PRODUCTIVITY
- NEW PROGRAMS CURRICULA
- COLLEGIAL LEARNING ENVIRONMENT
- CONTINUOUS QA-PLANNING
- NEW PROGRAMS AND INITIATIVES
- PROBLEMS NEEDS
- OTHER NEEDS
- CHAIR!!
- MANAGEMENT PHILOSOPHY
- VISION
- MISSION
- CORE VALUES
- INTEGRITY PROFESSIONALISM
- ADMINISTRATIVE STYLE
- BALANCED TEACHING LOAD
3I. THE POSITION
- The Chair of Electrical Computer Engineering is
both a leader and servant to department needs in
particular and University academic goals in
general. - He / She must be Honest, Transparent, Sincere,
Straightforward, Equitable, Unbiased and
Forthcoming - (NO POLITICS)
- He / She must ensure department- academic
excellence by fostering originality and
innovation in teaching, research and community
service. - He / She must be a role-model and cater to
department professional needs and academic
aspirations.
4- He / She must be fully democratic, ensuring the
highest standards in Teaching, Recruitments,
Promotion, Tenure. No biases, politics or
favouritism. - He / She must be fully accountable for all
department Faculty and Staff performances and
exercise the leadership role in avoiding
conflicts. - He / She must ensure continuous evaluation of
teaching/ learning outcomes and the
Quality/Effectiveness of all Curricula. - He / She must be a team-player and real
participant in all University/ Community academic
activities. - He / She must be Fair, Equitable, Real-Defender
of human rights, and equal-opportunities for
women, physically challenged, and visible
minorities.
5- He / She must establish full partnership with
other post secondary education/ institutions
nationally and internationally to maximize
quality transferability, academic links and
sustainability. - He / She must promote the Department as the
FLAGSHIP of the Faculty of Engineering and as an
effective and evolving technical training centre.
By establishing continuing Life Long
Learning/Education activities in addition to
industry/business consulting services in
collaboration with CET, office of VP Academic and
Research Relations and University Continuing
Education Division. - He / She should be a facilitator, promoter and
catalyst for real change and renewal.
A Leader is a Servant LEADERSHIPVISION
6II. THE CANDIDATE
- The Candidate for the Chair of Electrical
Computer Engineering should have the ability to
lead and motivate others - To be innovative and energetic.
- To be transparent, appreciative .
- To be committed to collegial relations
morality. - To be personable and approachable.
- To be Flexible/Adaptable.
- To be a caring/supportive administrator
Commitment to Equity/Equality/Justice is the
Essence of True Leaders!
7III. ADMINISTRATIVE PHILOSOPHY
- An Effective Chair of Electrical Computer
Engineering - Should be a good listener, honest, sincere,
approachable and willing to serve! - Should be willing to compromise because all
problems have solutions and all solutions are at
best mere compromises (without Sacrificing
Ethics/Professionalism). - Should understand that the mission of an
Electrical Computer Engineering department is
a part of the full mission of the University
which is to serve New Brunswick community and
Canada by ensuring the highest academic standards
and quality educational/research programs
nationally and internationally.
8- Should seek teaching/learning academic
excellence, despite any imposed austerity by
enhancing quality, productivity, efficiency and
efficacy to ensure a coherent Culture of
Excellence. - To be fully accountable to the University
Administration, Department, students and the
Public. - To ensure an innovative/sustainable
department, capable of facing the challenge of
change and the imposed competitive era? - Should work closely with other Department
Chairs and Faculty Members/Staff to ensure an
effective learning environment that embrace both
diversity and Excellence.
9IV. LONG TERM GOAL AND CHALLENGES
- Universities are facing an imposed change
renewal - evolution (like it or not!!). - How to be productive with limited resources and
continued austerity measures!-Resource
Sharing/Productivity!! - Accountability to the students and public.
- Need for Innovative curricula/Programs
Flexibility and adaptability to reflect evolving
technological changes, competitive global
economy, shifting employment markets - University/Higher Education is now as a
commodity. - Need for a national/ international/ global role
of University. - Sustained business, industry, Government,
Academic Research Links. - Active Life-Long Learning/continuing technical
education and training role.
10- Need for innovative teaching/learning
technologies and Instruction Tools tools
(Distance Education, Internet, Interactive
Multi-media, Tele-Education, Smart Class Rooms) - How to attract top- notch students, mature and
international students to ensure sustainability
and offset continuous declining
student-enrollment. - How University's scarce resources can be
shared and effectively utilized! - How to establish a sustained link between
shifting employment markets and the University,
and How a University Programs/curricula can
respond to employment markets ts and retraining
needs. - Need for an effective Mitigation-Mechanism
possibly a Zero Tolerance (ZTP) Policy to deal
with increasing cases of (Harassment, Bias, Hate
Discrimination) And to balance such policy
against individual rights, censorship, and the
fuzzy concept of relativity of freedom of speech.
11- How to enhance the University/Department
adaptability competitiveness! - How to measure Education-Quality,
Learning-Outcome and excellence in teaching,
research, Using Continuous-Quality Assurance!!. - How to ensure Balanced Teaching-Load
distribution. - How to enhance the Department/University image
.
12V. RESEARCH PRODUCTIVITY
- Need to address The Department Sagging- Research
Ranking - Promote Faculty- Mentorship
- Promote Inter-Departmental/Inter-Faculty Research
collaboration - Strengthen Value-Added Research
- Promote National/International Research and
Graduate Supervision - SUCCESSPlanning Productivity Quality
- Adaptability QA/Feedback
13VI. NEW PROGRAMS/ CURRICULA
- Update/Modify U/Graduate Curriculum to stress
Engineering Up-Front - Promote Soft-Skills/Design Skills
- Introduce Project-Based Learning
- Stress Student-Centred Learning and promote
Interdisciplinary Programs - Target Titling Employment Markets
- Target New/Emerging/Evolving Technologies
Employment Markets - VISIONPlanned Mission Objectives Outcomes
14- Inter-Departmental/Inter-Faculty
- Address New Innovative Technologies such as
- CIT/BIOENGINEERING/BIOMETRICS/BIOSECURITY/ADVANCED
- ENGINEERING MATERIALS - MEMS-NEMS/BIO-INFORMATICS/Bio-Sensors/Bio-Metrics/
Bio-Security - MICRO NANO-TECHNOLOGY/MECHATRONICS/Robotics/Ener
gy Environment Research!!
15VII. COLLEGIAL LEARNING ENVIRONMENT
- Stress Collegiality/Respect/Inclusiveness
- Stress Equity/Equality/Fairness
- Promote a Culture of Excellence
- Be Accountable/ Productive/Transparent
- Avoid Group- Politics/Patronage
- Promote Respect, Harmony and Tolerance!
16VIII. CONTINUOUS QA-PLANNING
- Streamline the Administrative Functions
- Assign Job Description/Responsibilities
- Develop A Continuous feedback Quality Assurance
Plan-CQA-Program!! - Develop a Short-Term Long-Term Planning based
on a Learning Outcome-Assessment Model
(Mission/Objectives/Metrics.. - Promote the Department/Image Building
- Automate operation/Filing/Develop a
Database/ECE-NEWSLETTER/ANNUALECE- REPORT/
Establish Academic National International
Links!!
17IX. NEW PROGRAMS AND INITIATIVES
- How existing Department- curriculum can be
changed, enhanced, updated or modified to reflect
new technological changes and employment market
shifts. - How new teaching/learning methods can be
entrenched to make full use of Internet,
Tele-Education/ Multi-Media and
Tele-Learning/Distance-Learning/Value-Added
Research Centre. - Need for a Life-Long Learning/Technical
Training /Continuing-Education centre within the
Electrical Computer Engineering department in
collaboration with the continuing education
division, industry and government. - Need for better and effective
Advisory-Committee, Faculty/Staff/Student
Feedback and Inter-Department Collaboration and
Resource-Sharing!!.
18- How to promote the Department of Electrical
Computer Engineering as a technical Centre of
Excellence nationally and internationally-liaison
with (CIDA, UNESCO, World-Bank, International
Consulting and Technical projects, Other
organizations, - How to establish a sustained International
Academic Programs ,d Research-Links and
Sustainable Satellite Campuses!.
19X. PROBLEMS NEEDS
- Many urgent/ major challenges
- -ALL RELATES TO ACCREDITATION Problems/Requirement
s Plus other Long Term Issues - Demographic-Decline in student enrolment and
historical high "attrition" rate. - Need for an enhanced evolving curricula and
learning challenges - (a) Effective/Scholarly Teaching
- (b) Effective Learning Outcome Assessment
- (c) Continuous-Quality Assurance Metrics
20- Research-Decline-Syndrome (RDS) Lack of
research funds resulting in lack of department
research productivity and the growing number of
highly- qualified/Effective but dormant- FACULTY
(40-50) - Alternative financial sources for
funding/Research Groups/Mentorship Programs/
Interdisciplinary Research Collaboration/Short
Term Consulting/Group-Research/Mentorship/Value-Ad
ded Research/International research Links
MONEY ? RESEARCH
21XI. OTHER Challenges!
- Teaching- Overload problem requires us to
- Optimize available Resources
- Use Qualified Effective Retired Faculty(6 )
Visiting Professors/Research Associates/Inter-Depa
rtment/Inter-Faculty Resource Sharing if need
be!! - ALWAYS-Introduce Scholarly -Teaching by matching
Teaching Load to areas of Expertise (Major/Minor)
22XII. CHAIR!!
- Servant to Department Needs-No Boss Mentality!!
- Reflect Honesty, Equity, Transparency and
Commitment to serve - ------------Even for ONE TERM!!-------------------
-- - Lead By Example/Team Player/Facilitator
- Image Builder/Catalyst/Advocate real Renewal!!
- Adhere to UNB Rules/Regulations/Code-of-Conduct
- Be Caring and Empathetic
- Be willing to Listen but strong enough to voice
concerns and Discuss Critical-Issues and have a
l opinion without fear or Politics!
23XIII. MANAGEMENT PHILOSOPHY
- All Faculty/Staff/Students working together as
a coherent- team for a common unified goal which
is the full promotion and development of the
Electrical Computer Engineering Department as
the Flagship of Engineering!! - Collective Group Decision/Consultations/Brain
Storming. - Delegation of responsibilities at all
department levels in a decentralised structure
(TEACHING/RESEARCH GROUPS). - Facilitation/Streamlining of all Student
/Faculty/Staff Operations and Interactions. - Full-Transparency, Equity, Collegiality and
Ethics!
24- Enhanced full feedback Communications.
- Full-Disclosure of department goals,
activities, functional-records, Non-Confidential
budgets, allocations all times. - Team-work and more Team-Work, NO-PATRONAGE!
- Short term and Long Term Planning
- Image- Building/Department Internationalisation.
The future holds a continuous sea of change,
where change is synonymous with progress and
prosperity.
25XIV. ECE-VISION
- ECE Department To be recognized as a leader in
Electrical Computer Engineering Education and
Research as well as training / Consulting/Continui
ng Education Life Long Learning Centre. - ECE Dept should be the FLAGSHIP of the
Engineering Faculty NOT RANK 3 or 4.
26XV. MISSION
- To enhance the effectiveness and quality of
Electrical Computer Engineering Education and
Research while fostering real professionalism,
excellence, employability and ethical values and
soft skills for all graduating engineers.
27XVI. CHAIR-CORE VALUES
- Leadership To provide guidance, inspiration and
mentorship through education, information policy
development and advocacy. - Excellence To maintain the highest educational,
ethical and professional standards for faculty,
students, educational and research programs. - Respect To embrace equity, diversity, dignity
and respect for all and develop a cohesive,
welcoming and inclusive culture of excellence!.
28- Compassion To be respectful, sensitive,
empathetic to the needs of others. -
- Professionalism To work effectively with
expertise and dedication. - Responsibility To ensure excellence and to
maintain healthy personal and professional
academic life that is of measured quality and
outcome!
29XVII. INTEGRITY PROFESSIONALISM
- A professional can work with ANYONE-( without
Losing Integrity) - Honesty/Equity/Transparency are essential in
securing Harmony/Respect/Support - A Chair is merely a Facilitator Promoter
He/She should not solicit support or push a
hidden agenda!! - A Chair should be Visionary, Role Model, Image
Builder not a a mere CARE-TAKER!!
30XVIII. ADMINISTRATIVE STYLE
- Open-Door Policy
- Collegial Decision Making Process/Full
Consultation - Collective Group/Bias-Free/Respect for all
opinions! - Bottom-Up /Situational- Support Management Style
- Fair and Equitable
- Supportive-Mentorship Program
- TaskReady Administrative Model
31XIX. BALANCED TEACHING LOAD
- Balanced Graduate U/Graduate
- Based on research Duties! 22 or 23
- Should account for other duties/graduate
Supervision - Ensure that Research is always disseminated to
Teaching-(Scholarly-Teaching) - Annual Teaching Load is tentatively assigned by
Teaching/Research Group and finalised by Chair
32XX. Immediate-Challenges
- How to boost Coherency/Ethical/Professional
values-(Plagiarism, Massive Cheating, Apathy) - How to develop innovative / updated curricula to
address emerging technological advances. - Existing accreditation issues and meet for
quality assurance. - How to curb rampant plagiarism/cheating/grade
inflation among students. - How to boost collaborative/ interdisciplinary
research
33- How to ensure value-added and group research.
- How to promote the internationalization efforts
via academic links, agreements, collaborative
value-added and targeted research.. - How to promote an fully inclusive collegial
Learning Environment. - How to ensure full transparency and
active-participation by all. - How to ensure a collegial work/learning
environment that is free from harassment, bias,
hatred, inequity and politics!!.
34XXI. VIEW POINTS - WHAT TO DO?
- Regenerate/ Renew/Restore-3 R of Success -Cycle.
- Bold challenges require firm decisions.
- Equity and transparency are paramount.
- Coherent inclusive environment.
- Open-door-policy based on dignity respect.
35- New faculty hiring is targeted to current deficit
teaching/research area expertise (Computer
Engineering, software engineering, new emerging
technologies, Nano-technology, ULSI, MEMS, ). - All hiring decisions will be decided by the
full-department Membership based on initial
recommendation, justification of
Assessment/Selection Committee. - UNB- Employment rules and regulations will be
adhered to with employment equity as paramount,.
No candidate will be eliminated without written
justification Decision by the
Full-Department!!. - Teaching and research excellence should be
recognized and continuously rewarded.
36- Need to market faculty teaching and research
/Training/ consulting expertise. - Need to address the historical systematic
problems and attitudes that curtail the
department renewal and real progress
accreditation, plagiarism, ethical education
(faculty, staff, students) in a coherent
welcoming culture, national and international
prestige via image-building, marketing of
department recourses, consulting, continuing
education, collaborative research, industry
value-added research, use of new
technology-enabled learning teaching tools, need
to revamp our curriculum, programs and
laboratories. Need to address personal, mental
and staff problems and frequent clashes. Need to
be compassionate, equitable and fair. Need to
lead by example, be a role model, need to listen,
be a facilitator and promoter of renewal and
excellence, need to be fully accountable and
professional necessitating both transparency and
excellence.
37- How to promote the department as flagship of the
engineering faculty by addressing the key five
(5) challenges interlinked issues facing higher
education namely - Educational quality
- Accountability quality assurance.
- Sustainability responsiveness.
- Collegiality and the inclusive/welcoming work
environment. - Image building Internationalization.
38- Full mentorship-active programs for new faculty
members and also students who physically
challenged. - Full Professionalism and Transparency
- Be True to your Values and Profession at all
times!!!
Mentorship activates a coherent culture
A professional does not play politics
39- A Chair is a leader with a VISION PLAN!
- A leader should be a role model who motivate and
inspire. - An effective leadership style is based on
collegial-l consultation, brain-storming group
dynamics, collegial decision making process, full
proactive involvement by all, respect for diverse
opinions, reaching consensus, Tolerance of the
other opinion and a situational management style,
(SMS) style that is both adaptable and flexible
(Task-readiness Model). - (SMS) Situational Management Style adjusts task
socio-behavioural support (mix) to the degree
of readiness with mentoring, coaching,
supervision, participation and delication.
40- Teaching load-assignment should be fair and based
on the faculty expertise . - The department can be divided into (5) key areas
of teaching research Responsible-Groups - -Power, control, electric machines, power
electronics. - -Signals, communications.
- -VLSI/ULSI/Electronics/optics.
- -Computer engineering, software engineering.
- -Biomedical engineering/Interdisciplinary.
41- To achieve real renewal, not just cosmetic
changes, we all should have a Mission/Plan/Feedbac
k Mechanism. - For a Plan to Succeed the Task should be
equitably shared by all. - All should be free to be involved, to question,
and to participate in all decision making
processes. - Equitable/Transparent/Coherent.
Be Professional, embrace change, welcome renewal
as the only way for progress and advancement.
42- We need to continuously forecast,predict and
identify urgent problems and pending challenges
and seek the most effective pragmatic
(near-optimal) solutions, without delay!!!. - Dont sit on the sidelines but be proactive!
- Change Renewal requires short-Term and
Long-Term Planning and Continuous Quality
Assurance.
Change and Renewal is inevitable!! Dont sit
on the sidelines, be proactive!
43XXII. OTHER VIEW POINTS
- The department is not a political arena/gaming
field it cannot sustain politics, clashes ,
alienation or control tactics. - Full Respect for equity, Equality, Fairness and
collegiality are the basic ingredients of Clean
Environment and and effective group dynamics. - Need to transform the educational process to a
Student-Centred Learning Where our students are
active participants in the Learning-Process and
can question, study and research every issue
using Self-Learning/Project Based Learning/Web
Enabled Learning and Life long Learning.
44Dare to embrace change, to be Involved, to Share
,To be Critical and to Participate!!
45XXIII. QUALITY ASSURANCE (QA) METRICS
- QA is hinged on Accountability and
Learning-Outcome-Assessment - QA- Metrics require identifying a mission, key
objectives and assessment indices - The Continuous Feedback-Evaluation Process is
perpetual and follow a cycle of 1-3 years
46XXIV. LEARNING OUTCOME/QA
- Learning / Teaching effectiveness
- Student- centred learning and Learning
Technologies - Professional Development
- Administrative process streamlining
- Innovative Programs/Curricula
- Joint-Programs (Inter-Dept., Inter-Faculty,
International )
47- QA-needs Graduate Employment Feedback/Under
Graduate Standard-Assessment/Aptitude Tests - Cumulative-Faculty/Staff Productivity Quality
Measures - Staff Effectiveness measures
- Resources/Laboratories Needs-Analysis and
Sustainability-Requirements. - Image-Building, Internationalization/ Marketing
and Student-Recruitment - Internationalization Joint-Ventures/
International Programs/Academic Links Agreements
48- Quality Assurance Dept-(QA) Annual Report
- ECE-Newsletters/Bulletins and Annual Activities
Report - ECE-Expertise Data-Base/Retraining/Short Term
Consulting
49XXV. Chair Key-Attributes!
- Respect, Collegiality, Diversity.
- Value the strength inherent in diversity.
- Challenge, expose and fight prejudice in others.
- Culture-Sensitivity Student welfare.
- Inclusiveness.
50XXVI. ETHICS
- Follow through on commitment.
- Be a role model and set a good example.
- Know and operate within ethical guidelines.
- Respect privacy.
- Discuss ethical dilemma openly.
- Expect ethical behaviour in others.
- Examine your values.
- Treat others fairly.
- Be open and honest.
- Be accountable.
- Be adaptable and flexible.
- Be open-minded.
- Do not abandon your values.
- Learn from others.
- View change positively.
- Learn on the job/Mentoring!.
51XXVII. A SHARED THOUGHT
- COMPASSION and TRUTH coupled with RESPECT for
all can achieve professional goals and self
content
A.M. SHARAF
52XXVIII. LAST WORD
Treat all as Equal, Assume the Best in people,
Promote the Spirit of Competition and Friendship.
Be a role model, willing to serve but be
willing to accept no reward!
53XXIX. OTHER THOUGHTS
- How to challenge our Engineering Students?
- How to bring new technology and department
research expertise into the classroom? - How to utilize the industry links, professional
development programs CO-OP/PEP and senior thesis
research projects as a vehicle for good research
and Scholarly -Teaching. - How to enhance teaching/ learning effectiveness,
student- learning quality and department research
productivity? - Why collaborative/group/interdisciplinary
research is most cost effective and best route to
enhanced research productivity and Sustainability!
54- How to enhance the Learning/work environment to
be free from politics, hostility, Patronage and
group- alignments? (Collegiality morality) - How can we attract Mature and top-notch students
into Engineering? women, mature students,
national/ international recruitment,
foreign/International students may be the answer!
(at least financially) (Satellite- Campuses,
recruitment offices, promotional marketing). - Role of distance- education /Tele-Education,
Multi Media Internet based Courses, on-line
publications, etc... in effective
learning/teaching, and in building National Image
for attracting local, national and international
prospective students. Need a new well
coordinated and Marketable-University
Student-Recruitment/Marketing Strategy
55- How to establish an effective and productive
Department of Electrical Computer Engineering -
continuing education center with planned
professional seminars, workshops, community
training activities? An how to use any generated
surplus funds to enhance the dormant department
research productivity and support Graduate
Students? - How to market the continuing education nationally
and Internationally. - How to establish full Collaboration with local,
national and international businesses/industries/N
GO Show the mutual-benefits Do not solicit
Money or ask for Donations!
56- How to seek real value added research funding
and industrial collaboration all Faculty to
establish their research productivity and support
graduate students? (No Charity!)-Role of
research Links/Agreements/Academic Links - (Good Image Building Good Salesmanship)
- How all of us can be involved equally in
fulfilling the Department/University goals and
objectives to achieve the common task of
(excellent teaching and research) productivity,
quality and Academic Excellence?
57XXX. THE PLANNING PROCESS
- A well planned long term approach for total
Renewal - Identify challenges and problems
- Start the Full-Consultation, Brain-Storming and
Full Support Involvement of all (Faculty / Staff
/ Students) - Higher Administration / External Advisory
Committee
58XXXI. STAGES OF THE PLANNING PROCESS
- Identify solutions and corrective measures guided
by the key issues of Education-Quality,
Accountability, Responsiveness, Sustainability,
Quality Assurance, Collegial and Effective Work
Environment - Search all options and reach optimal-consensus
59- Follow-up and Feedback to evaluate all stages in
implementation - Readjust, fine tune and reevaluate all
implementation stages with continuous feedback,
brainstorming and sustained proactive involvement
of all stakeholders - Implement best solutions and monitor
effectiveness and impact
60XXXII. HOW TO APPROACH COMPLEXITIES
- What if.
- Build frameworks/Scenarios/.
- Deductive, inductive and abductive reasoning.
- Question the logical corrections.
- Mental flexibility.
- Interpret issues, paying attention to their
implications relationships. - Discuss with others and solicit input from
individuals. - Broaden your base and knowledge experience.
- Be positive, open to new ideas, flexible, well
rounded.
61- Manage strategically-Resources/Time/Persionnel/...
- Align action to a focused Mission/Vision.
- Set goals, objectives.
- Have a clear sense of direction.
- Articulate long-term goals.
- Involve your management team.
- Manage by tasks (time staff) delegation,
planning, prioritizing. - Give clear directions.
- Communicate objectives effectively , time limits
process assessment.
62XXXIII. HOW WE PLAN
- Plan proactively.
- Integrate preventive remedies/corrective measures
into all plans. - Risk management contingency planning.
- Identify major tasks.
- Categorize risks as high/low/medium.
- Be decisive.
- Choose your battles very carefully and fight
hard!!. - Give high priority to issues that further the
realization of the mission.
63XXXIV. ORGANIZATION
- Acquire organizational- knowledge (scan the
environment, new letters, annual reports). - Know about patterns.
- Establish a network of individuals.
- Build and maintain formal and informal working
relationships with key stakeholders. - Joint organizational wide activities
(professional, social, taskforce, committees,
etc..). - Establish a network.
- Follow up with contact.
- Engage all stakeholders in your
Planning-Initiatives. - Utilize mentorship.
64XXXV. MANAGING OF AGENDA
- Recognize the importance of timing.
- Build support for all initiatives informally
informally. - Be wary of being overly political !
- Strive for balance at all times!!
- Balance is the Essence of Science
65XXXVI. INTERPERSONAL RELATIONS
- Achieve group dynamics.
- Be aware of sensitivity.
- Build relations based on respect, trust, caring,
equity. - Be approachable.
- Strive to improve poor work relations.
- Be willing to adapt.
- Acknowledge others view points.
- Give credit and show appreciation.
- Help those around you to be successful.
- Accept criticism.
- Seek feedback and respond to feedback.
66XXXVII. NEGOTIATING
- Prepare, present your position, and anticipate
the other party response. - Negotiate a strategy that is geared to finding a
solution, tolerate the critical views and avoid
personal confrontations!. - Establish a sense of trust and mutual respect.
- Learn from previous experiences.
67XXXVIII. COMMUNICATIONS
- Adhere to basic principles style content.
- Organize your thoughts in advance.
- Adapt your communication to the audience.
- Prepare opening and concluding.
- Handle on-the-spot questioning, prepare arguments
in advance. - Communicate your ideas enthusiastically.
- Foster an environment that in conducive to open
and positive communications. - Use communications as a tool to achieve
objectives.