Employee Satisfaction Survey Report 2006

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Employee Satisfaction Survey Report 2006

• OIRA

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Introduction

• Administered in November 2006 to all AUB
  employees, academic and non-academic.
• Purpose
• better understand employee perspectives on their
  jobs and how they felt about working for AUB.
• detect changes or improvements in employee
  perspectives due to initiatives.
• Instrument
• form used in 2003 and 2000 was administered again
  with some minor modifications.

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Breakdown of the Employee Survey
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Administration

• Survey was made available in English and Arabic
  versions
• Forms sent to departments for distribution
• Filled out by employees and then collected and
  sent back to OIRA in sealed envelopes.
• No names or identification numbers were
  requested, only department codes.
• Employees were constantly reminded of importance
  of filling out the forms, and were assured of
  confidentiality.
• The distribution and collection of the surveys
  took around a month.

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Response Rate by Grade Level
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Breakdown of the Sample by Age
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Breakdown of Sample by Years of Employment
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Data Analysis

• Reported item descriptives and frequencies for
  the whole sample and by each of the demographic
  variables studied
• age,
• grade,
• educational level,
• number of years at AUB, and
• gender.
• Significant differences in satisfaction level
  between various groups on each item were also
  investigated
• Reliability analysis conducted on the survey and
  subscales revealed excellent reliabilities
  ranging between 0.85 and 0.97.
• 60 did not provide department code.

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Highest Lowest Rated Items
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General Conditions Climate

• Highest rated items were
• 2 I am proud to work at AUB and
• 8 I feel a great deal of loyalty towards AUB
• Lowest rated items were
• 5 I am satisfied with the physical work
  conditions
• 4 I am given challenging assignments.
• Two items showed marked improvement
• 3I feel too much stress and pressure in my
  job
• 7 in my area, quality is more important than
  productivity,
• 5 items went down and 2 remained same.
• Physical work conditions still seem to be a
  problem, in addition to stressful work conditions.