Barriers to Communication.

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Barriers to Communication.
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Communication Barriers

• http//www.youtube.com/watch?vYbVhN5VBy-k

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Types of Barriers

• Physical Noise
• Technical Noise
• Psychological Noise
• Poor Timing
• Perceptual Bias
• Lack of Interest
• Psychological Bias
• Information Overload

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Physical Noise

• Physical noise occurs when the sender and
  receiver try to communicate in a situation that
  is noisy
• For example, the bus stop. The noise produced by
  the passing buses create what is known as
  physical noise.

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Technical Noise

• Technical noise occurs when the sender and the
  receiver use a tool to communicate for example, a
  phone.
• When 2 people are communicating using the phone,
  and one person steps into an elevator, the signal
  will be lost and the communication will fail. The
  break down with the tool used to communicate is
  known as technical noise.

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Psychological Noise

• Psychological noise occurs when the receiver of
  the message is thinking of something and not
  concentrating on the message itself, for example,
  having class in a park.
• While this may sound like a nice and comfortable
  situation to be in the message may be lost if the
  receiver of the message is thinking about if the
  grass is wet or if there are any harmful bees
  around.
• As the receiver loses concentration on what is
  being transmitted by the sender, so we have
  psychological noise.

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Poor Timing

• Poor timing usually happens when the sender is
  not aware of the mood of the receiver when
  sending the message.
• For example, approaching your employer for a
  raise when he/she has just made an announcement
  that the company is almost bankrupt.

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Perceptual Bias

• Perceptual bias occurs when the sender is not
  aware of the rules of first impression.
• For example, when you attend an interview there
  is an appropriate dress code.
• Failure to follow that dress code may result in
  you being prejudiced against. If you go for an
  interview for an accounting position dressed in
  jeans and a t-shirt, dont be surprised if you
  dont get the job.

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Lack of Interest

• Sometimes, there are some things that we are just
  not interested in. Of all the subjects that
  students learn to complete their degree, they
  cannot love all.
• There will be the ONE or TWO subject that we have
  to suffer to stay awake for. A lack of interest
  in what someone has to say will definitely lead
  to a breakdown in communication.

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Psychological Bias

• Ever heard of prejudices? Someone doesnt like
  you because you are male/female,old/young,
  rich/poor.
• There are biases. A bias is something that the
  sender cannot fix. There is no solution to this
  problem. Just be prepared.

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Language Barrier

• http//www.youtube.com/watch?vmTiifk7gwHo

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Information Overload

• Information overload occurs when you try to
  absorb too much information over a short period
  of time.
• If you try to study continuously for hours
  without a break, or introduce too many new
  concepts to your learning in one period of time,
  your mind will become confused and this can lead
  to a break down in communication.

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Questions

• List and explain the various barriers that may
  occur in an organisation.
• What steps can be taken to overcome the above
  mentioned barriers
• Choose a barrier and demonstrate the barrier and
  how to overcome it through a short act/sketch