ISO 9001 Elie Boutros Aram Saponjyan Andrea Ciocca

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ISO 9001 Elie BoutrosAram SaponjyanAndrea
Ciocca
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What are the main goals of this effort?

• ISO 9000, represents a management methodology
  adopted by companies to deliver products and
  services that meet customer expectations. The
  International Organization for Standardization
  started working on these guidelines in the late
  1980s
• To facilitate international trade by providing a
  single internationally-accepted set of standards
  for everybody's reference

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What motivated this initiative?

• ISO based the foundation of ISO 9001 in the
  content of a British set of standards, BS5750, an
  older document for military applications. BS5750
  aimed at tightly controlling the quality of
  munitions assembly in factories that built bombs
  in United Kingdom during World War II. With the
  encouragement of the British government, ISO
  drafted the first version of these standards in
  1987
• A significant reason for the rise in
  registrations in the UK was due to increasing
  demands by governmental type organizations and
  civil project contractors that their suppliers
  were ISO9000 registered

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Who is the organization(s) behind this effort?

• 163 countries were behind the efforts that led to
  the creation of ISO. Each of these countries has
  elected a representing member in the
  International Organization for Standardization
  (ISO). With its main secretariat located in
  Switzerland, ISO remains the most known developer
  and publisher of international standards.

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When was this effort initiated?

• As opposed to ISO 9000 which was introduced in
  1987, ISO 9001,ISO 9002, and ISO 9003 were all
  combined in year 2000 and called ISO 90012000.
• ISO 9001 was updated in 2008 and is known as ISO
  90012008. The changes are considered minor.
  Companies that seek ISO 90012008 certification
  will be evaluated by the process of examining a
  sample of their product(s) ,  processes and
  functions to see if they are compliant.

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Who uses this approach as a way to improve
quality?

• The ISO 9000 Series is a set of international
  standards for quality management and quality
  assurance. The standards were developed to help
  companies effectively document the elements they
  need to maintain an efficient quality system.
  They are not specific to any one industry.
• Here are some companies and organizations that
  use this standard Wal-Mart, U.S. Marine Corps,
  The Boeing Company, Dr. Pepper Snapple Group,
  United Space Alliance, Abbott Labs, Anderson
  Pharmaceutical Packaging, Borough of Poole UK

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What are the main/unique features of this
approach?

• The main features of the ISO9000 family of
  standards are
• The ISO9000 family of standards constitute a
  quality management system and form an effective
  management tool.
• It is a top-down management system that defines
  responsibility and activates the organization.
• WHAT is a requirement, but HOW is a decision
  taken by the organization. It respects the
  autonomy of the organization and is a tool that
  allows the organization to individual expression.

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What relationship, similarities,or differences
does this have with other approaches?

• The ISO 9000/9001 is unique in the sense that it
  focuses mainly on quality management and is
  sometimes required by purchasers in order sell
  their products focusing on many principles that
  have financial benefits to a company.
• The ISO 9000/9001 standard separates itself from
  other standards such as the ISO 12207 and ISO
  15504 such that these standards focus on
  structures, modularity/flexibility and
  independent activities of a software process.

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What is your opinion of this approach?

• The ISO 9000/9001 approach is certainly an
  industry fail-safe management system for most
  companies to use. The primary reason for this is
  because is becoming almost a necessary to sell
  software products.
• The ISO 9000/9001 has also been a proven quality
  management tool over the year and as stated
  previously, used be many different companies.
• Comparatively to the other standards, ISO
  9000/9001 is one of the most robust quality
  management tools. Companies would greatly benefit
  from financially over the long term.

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Sources

• http//www.iso.org/
• www.praxiom.com/iso-9001.htm
• www.isoqar.com/iso9001/qualintro.htm