Premier Awards

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Premier Awards
The Premier PCC Program provides a set of
national standards for PCC excellence and
addresses the PCC Networks core growth
strategy to implement and leverage network
best practices to create business growth
opportunities for PCC members and the U.S. Postal
Service. Based on these national standards,
PCCs were recognized as performing at a Bronze,
Silver, or Gold Level. And now on to the winners!

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Bronze Level Award

• Akron / Canton PCC
• Chippewa Valley PCC
• Coulee Region PCC
• Erie Area PCC
• East Texas PCC
• Greater Pittsburgh PCC

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Bronze Level Award

• Greater Wichita Area PCC
• Green Bay Area PCC
• Inland Empire PCC
• Manhattan Flint Hills PCC
• Minnesota Heartland PCC

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Bronze Level Award

• Peoria Area PCC
• South East Minnesota PCC
• Southeastern Pennsylvania PCC
• Southern Nevada PCC
• Southwest Florida PCC
• Southwest Idaho PCC
• Twin Ports PCC

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Silver Level

• Capitol City PCC
• Greater Omaha PCC
• Mohawk Valley Regional PCC
• Panhandle PCC
• Southern Maine PCC
• Southern Tier PCC

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Gold Level

• Austin PCC
• Bay Valley PCC
• Baltimore PCC
• Buffalo / Niagara PCC
• Capital Region PCC
• Central Arkansas PCC
• Central Florida PCC

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Gold Level

• Central Massachusetts PCC
• Central Missouri PCC
• Central New York PCC
• Central Ohio PCC
• Chicago PCC
• Des Moines PCC
• Detroit Michigan PCC

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Gold Level

• Fairfield County Connecticut PCC
• Fort Worth PCC
• Greater Atlanta PCC
• Greater Birmingham PCC
• Greater Boston PCC
• Greater Charlotte PCC

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Gold Level

• Greater Cleveland PCC
• Greater Dallas PCC
• Greater Denver PCC
• Greater Hartford PCC
• Greater Hudson Valley PCC
• Greater Kansas City PCC

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Gold Level

• Greater Madison Area PCC
• Greater Metro Phoenix PCC
• Greater New Haven PCC
• Greater New Jersey PCC
• Greater New York PCC
• Greater Oklahoma PCC

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Gold Level

• Greater Philadelphia PCC
• Greater Portland PCC
• Greater St. Louis PCC
• Greater Triad PCC
• Greater Triangle Area PCC
• Lehigh Valley PCC

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Gold Level

• Long Island PCC
• Los Angeles PCC
• Manasota PCC
• Miami-Dade County PCC
• Midlands PCC of Greater South Carolina
• Mid-Michigan PCC

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Gold Level
Milwaukee PCC Nashville / Middle Tennessee
PCC New Hampshire PCC North Valley PCC Northeast
Florida PCC Northern Illinois PCC
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Gold Level
Northern Virginia Metro PCC Northwest Arkansas
PCC Providence Rhode Island PCC Puget Sound
PCC Sacramento PCC San Diego PCC
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Gold Level
San Francisco PCC Santa Ana District PCC Sioux
Falls Area PCC South Central Minnesota PCC South
Suburban PCC Southeastern Massachusetts PCC
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Gold Level
Tampa Bay PCC Tulsa PCC Twin Cities PCC Upstate
PCC of Greater South Carolina Utah PCC Van Nuys
PCC Washington Metropolitan PCC
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Premier Awards
For the 3rd consecutive year, the number of
Premier award winners has set a record in each
category with a total of 93 for 2012! That
includes a record 18 in the Bronze category, 6
that reached the Silver level, and an amazing
number of 69 that achieved Gold
status! Congratulations!
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Leadership Awards
The Postal Customer Council Leadership Awards
Program recognizes outstanding performance in
various categories of PCC leadership. And now
on to the winners!
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Education Excellence Bronze Award

• The Forth Worth PCC

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Education Excellence Bronze Award
The Fort Worth PCC develops, distributes and
promotes enhanced training programs,
workshops-in-a-box, events and educational tools
that provide solutions to members and business
mailers needs while improving mail effectiveness.
In addition to the certificate program they held
several educational and networking roundtable
events to help members grow their business
leveraging experts from the Speakers Bureau as
well Fortune 500 companies.

• The Forth Worth PCC

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Education Excellence Bronze Award
San Diego PCC
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Education Excellence Bronze Award
From their Flats Sequencing System Tacos and
Tours event, to County Registrar of Voters
mailing solutions event, they added innovation to
their educational efforts!

• San Diego PCC

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Education Excellence Silver Award

• Tampa Bay PCC

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Education Excellence Silver Award
Their unique and creative Flat Mail Stanley
mascot and road trip activities charged their
educational efforts with excitement and
enthusiasm, and drove their PCC to success!

• Tampa Bay PCC

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Education Excellence Gold Award

• Central Ohio PCC

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Education Excellence Gold Award
Their focus on cost-savings and decreased time
commitments in the utilization of established
communications vehicles. Such as webinars,
seminars, workshops, email combined with a very
user friendly website informed, attracted, and
provided value to their members!

• Central Ohio PCC

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Communication Excellence Bronze Award

• Greater Portland PCC

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Communication Excellence Bronze Award
The framework of their success continues to be
the many enhanced educational opportunities for
their members and the business community. Incorpor
ating direct mail as their communication vehicle
resulted in increased membership, customer
loyalty and retention.

• Greater Portland PCC

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Communication Excellence Silver Award

• Greater New York PCC

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Communication Excellence Silver Award
Their strong emphasis on expanded communications,
additional networking events, and face-to-face
communications targeting new audiences was a
winning combination!

• Greater New York PCC

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Communication Excellence Gold Award

• Tampa Bay PCC

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Communication Excellence Gold Award
Their Calendar of Events system, email blasts,
interactive website, and targeted mailing system
has won them the Gold!

• Tampa Bay PCC

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PCC Innovation of the Year Award

• Greater Oklahoma PCC

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PCC Innovation of the Year Award
This new award which recognizes the PCC with the
most unique and effective best practice that is
published on their website and can be implemented
nationwide! The Greater Oklahoma PCC conducted a
very successful and uniquely executed targeted
market promotion campaign that demonstrated the
power of QR code mailings, while actively
engaging city and state level government to drive
recruitment and membership, and to grow business.

• Greater Oklahoma PCC

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PCC Industry Member of the Year
Tracey Dunlap, Epic Systems
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PCC Industry Member of the Year
Tracey Dunlap, Epic Systems
Over the past 5 years, Tracey has demonstrated a
passion for the enhancement and refining of this
PCCs education programs, membership recruitment
and communications. Her leadership has inspired
and impacted every facet of her local PCC
leading it to Gold status each of the past 5
years, and various Leadership awards along the
way!
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PCC District Manager of the Year
Lorraine Castellano Long Island District
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PCC District Manager of the Year
Lorraine Castellano Long Island District
Our winner this year serves as her local PCC
Co-chair, and authored its 2012 process plan to
more successfully connect, communicate, and react
with the areas mail preparers and owners and to
focus on helping them grow their business via new
products and services. The local PCC membership
states that this years winner consistently
instills confidence that the group is of value to
the USPS, with the entire district postal staff
being engaged, responsive, and attending general
meetings to hear the groups feedback and resolve
their concerns.
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PCC Postal Member of the Year
Raschelle Parker Manager Marketing, New York
District
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PCC Postal Member of the Year
Raschelle Parker Manager Marketing, New York
District
This years winner has been an inspiration and
driving force for their local PCC for the past
nine years leveraging their experience and
knowledge by mentoring new board members to a
seamless transition each year. Our winners
vision, extraordinary people-skills, and
familiarity with all things postal positioned her
PCC to a stellar 2012 year of growth, educational
leadership, and networking opportunities!
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PCC Business Partner of the Year
The Oklahoman Direct
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PCC Business Partner of the Year
The Oklahoman Direct
They have been very actively engaged serving
their local PCC for over 25 years mentoring and
empowering all of their employees to do the same,
with two of them holding leadership positions on
their PCC Executive Board, and another two being
past recipients of the PCC Member of the Year
award. They have maintained an active presence
at every local level PCC event and represented
their PCC at 8 of the last 10 National Postal
Forum events. And in addition to the design,
printing, and mailing of the local PCC
newsletters and promotional items, they also
generously provide meeting rooms at their
facility for PCC educational sessions throughout
the year.
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PCC of the Year - Small Market
Central Missouri PCC
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PCC of the Year - Small Market
Central Missouri PCC
Although this years winner is a PCC in a smaller
market, they have made a big impact! Their
unique Mail Crawl event, their specialized and
customer-led educational series on the value of
mail, and their constant engagement with both
postal and industry representatives regarding the
most successful mailing techniques have earned
them the two thousand twelve Small Market PCC of
the Year award.
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PCC of the Year - Large Market
Twin Cities PCC
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PCC of the Year - Large Market
Twin Cities PCC
Their theme this past year was Open Your
Imagination to a World of Innovation, and from
their website redesign and utilization, to their
unique use of their membership cards for
increased engagement and participation value to
their members, they have truly excelled in
demonstrating that intent!
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Congratulations to all our winners!