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Title: Mitel Template


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(No Transcript)
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Thank You to Our Sponsors
3
Virtual Mitel Communications Director and Virtual
Mitel Applications Suite System Design
Malcolm Concannon Director, Strategic Channel
Development, Mitel
Robert Campbell VMware
4
Agenda
  • What is Mitel Virtual Solutions?
  • What is the value of VMware? How does
    virtualization solve data center problems?
  • Best practices for Mitel Virtual Solutions
  • Resource sizing options SMB vs Enterprise
  • Roadmap
  • UC Applications and HA
  • Deployment use cases
  • What resources are available?

5
What is the Value of VMware?
6
How Does Virtualization Solve My Problems?
Spend less of your budget on hardware, power,
maintenance and administration Spend less time
worrying about and reacting to downtime
7
How Do I Get 10x Productivity On My Servers?
Physical World
1 1
  • 11 relationship between applications and
    hardware
  • Relevant cost metric cost per server
  • Traditional x86 Architecture
  • Legacy rule Run only one application per server
    because single application crashes resulting in
    OS or server failure
  • Typical hardware utilization below 8

8
VMware Impact on Small and Mid-sized Environments
3
Reduce Physical Infrastructure Cost
9
Keep Your Business Running / Business Continuity
Average Downtime Costs
Zero down-time failover of failed servers
Failed OS or server
Detects server failures and migrates the VM to a
different physical server without human
intervention
29,328 per year!
Average company with 25 employees, 10 servers
and 25m a year in sales
10
Ensures Data is Protected
Increase Data Recoverability
2
  • Built in data protection
  • saves time and money
  • Simplifies administration
  • Faster recover times
  • Less downtime higher staff productivity
  • Agent-less, disk-based backup and recovery of
    your VMs
  • VM or file level restore
  • Incremental backups and data de-dupe to save
    disk space

ESX
Agent-less snapshot technology
De-duplicated Storage
11
Immediate Savings on Hardware
Reduce Physical Infrastructure Cost
3
Before VMware
After VMware
More applications per machine less machines
Over 9,000 per year in savings!!!
12
Get More Done with Existing Staff
  • Do more work with the same number of people
    operating cost savings
  • Drivers of productivity improvements include
  • Zero downtime maintenance
  • Built-in high availability
  • Dynamic patching
  • Instant provisioning
  • Automated disaster recovery

of Time Spent on Maintenance
72
24
Before VMware
After VMware
Source IDC and VMware TAM program
13
VMware Mission is Your Mission
Reduce the Complexity
Dramatically Lower Costs
Enable Flexible, Agile IT Service Delivery
14
vSphere 4.1 SMB Product Line
Only 165 per server
Only 1,165 per server
15
Mitel Virtual SolutionsBest Practices
16
Mitel Virtual Solutions Infrastructure
Requirements
  • Minimum VMware vSphere Software Release
  • Release 4.0 Update 2 (Release 4.1 preferred),
    with VMware vSphere client (vCenter is optional
    and not absolutely required to install and manage
    the Virtual Appliances)
  • Minimum Server Technology
  • Tower, Rack Mount, Blade from major vendors are
    all supported check in with VMware qualified
    hardware list at http//www.vmware.com/resources
    /compatibility/search.php
  • Plus, for real time virtual applications from
    Mitel
  • Intel Xeon 55xx/75xx Series _at_ 2.26GHz or better
    (supporting Intel Nehalem or Westmere
    micro-processor architecture), and with
    hyper-threading enabled
  • AMD Opteron 2400 series _at_ 2GHz or better
    supporting Rapid Virtualization Indexing
    technology

17
Mitel Virtual Solutions vCenter Management Tools
Support
  • (future) Mitel will further investigate the
    potential to support this mgmt option at a future
    date.
  • VMware Fault Tolerance is currently limited to
    virtual machines no larger than one virtual CPU.
  • .

18
Virtual Appliance Resource Reservation
RequirementsCurrent Product Releases
  • Consult respective product Engineering Guidelines
    for additional details

19
Virtual Appliance Resource Reservation
RequirementsPlanned Upcoming Releases
  • SMB Resource Size selectable at deployment time
    sized to support up to 150 users
  • Consult respective product Engineering Guidelines
    for additional details

20
Virtual Solutions RoadmapIncreased Scaling and
Density, Cloud Enablement, Mgmt Tools Optimization
Hosted Data Center Improved Density, vCloud Mgmt
Tools Public Cloud Deployment Optimization
Enterprise Data Center (150-2500 users) Extended
Scaling, Application Availability Business
Continuity
SMB (50-150 users) Optimized Virtual Resource
Consumption
Virtual Desktop VMware View Single Sign-On,
Session Mobility
21
Virtual Solutions RoadmapIncreased Scaling and
Density, Cloud Enablement, Mgmt Tools
Optimization
22
Highly Available Mitel UC Applications
23
Virtual UC Applications and Business Continuity
  • Leverage common data center infrastructure
    VMware vSphere and vCenter enabled
  • Local availability within data center with VMware
    HA
  • Geo-diverse business continuity solutions across
    data centers with VMware SRM
  • VMware HA can also be considered across data
    centers special circumstances, explicit WAN
    tolerances / restrictions and shared virtual
    storage requirements
  • (Future) Enabling UC real time applications with
    VMware Fault Tolerance for real time availability

24
Layered Business ContinuityComprehensive
Protection Against Outages
  • Prevent planned downtime
  • Minimize unplanned downtime

Site
Data
Storage
Server
Component
VMotion, VMware High Availability, DRS
Maintenance Mode, Fault Tolerance
Storage VMotion, VCB / VADP, Data Recovery
NIC Teaming, Multipathing
Site Recovery Manager
Local availability
Remote recovery
25
Virtual UC Applications and VMware High
Availability (HA)
Site B (Failover Site)
Site A (Primary Site)
vCenter
vCenter
X
vMAS Nupoint
vMAS Nupoint
VMware High Availability
VMware vSphere
VMware vSphere
  • VMware HA provides real time monitoring for host
    (physical server) and VM status
  • Host/VM failure results in Virtual UC App being
    restarted on an alternate host machine in the
    data center
  • Shared virtual storage ensures high data
    integrity
  • System downtime limited to failure detection and
    application restart (minutes)
  • Consistent HA solution across all business
    application voice and non-voice

26
Virtual UC Applications and VMware Site Recovery
Manager (SRM)
SRM
Site B (Failover Site)
Site A (Primary Site)
SRM
X
VM2 (App X)
vCenter
vCenter
VM2 (App X)
VM4 (App Z)
VM3 (App Y)
vMAS Nupoint
. . .
VM3 (App Y)
vMAS Nupoint
. . .
VMware Site Recovery Manager
VMware vSphere
VMware vSphere
Storage Replication
  • VMware Site Recovery Manager (SRM) provides
    managed failover and recovery across sites for
    disaster recovery, ensuring business continuity
  • SRM run-book encapsulates corporate business
    continuity rules (e.g. which applications, what
    order, etc.), enabling business critical
    applications to restart at Failover Site
  • Storage replication ensures data integrity
  • Virtual UC App restarts at Failover Site managed
    as part of overall SRM process, augmented with
    Mitel specific scripts and maintenance actions
  • Mitel professional services required for SRM
    integration

27
Mitel Virtual Solutions Deployment Use Cases
28
Deployment Use Cases
  • Enterprise Virtual Data Center Deployments
  • New VOIP/UC in virtual data center w/SIP
    interconnect
  • Existing Mitel VOIP migrated to virtual data
    center
  • Dual data center Business Continuity for VOIP/UC
    w/SRM
  • Single server VOIP/UC consolidation for smaller
    businesses

29
New VOIP/UC in Virtual Data Center w/SIP
Interconnect
  • Pure virtual VOIP/UC solution vMCD, vMAS, vCC,
    vMBG,
  • Shared VMware Mgmt Infrastructure w/other
    Business Apps
  • Server hardware lifecycle independence
  • Application availability with VMware vMotion,
    DRS, DPM, and HA
  • SIP Service Provider interconnect via Virtual MBG

Corporate HQ
Data Center
VMware vCenter
SIP Service Provider Interconnect
Carrier Network
30
New VOIP/UC in Virtual Data Center w/SIP
Interconnect
  • Fully virtualized VOIP call control UC
    applications suite
  • Co-resident with other business applications
  • Physical server independence
  • Shared virtual storage solution
  • VMware vMotion enables server load balancing and
    maintenance while maintaining real time voice
    services
  • VMware High Availability enables automated local
    data center recovery, server affinity rules
    ensure proper rebalancing
  • Service Provider SIP interconnect with virtual
    Mitel Border Gateway in Virtual DMZ (alternative
    Network Edge deployment available)

Data Center
vCenter
vUCA
vUCA
vMAS
vMAS
vMCD
vMCD
VMware HA
vMBG
vMBG
VMware vSphere
. . .
Virtual DMZ
Shared Storage Solution
Service Provider Network
SIP Interconnect
31
Existing Mitel VOIP Migrated to Virtual Data
Center
  • Virtual MCD as user controller, with Virtual MAS
    for UM and new UC application value
  • Virtual UC apps now benefit from common
    virtualized infrastructure, mgmt, and
    availability tools
  • Existing 3300 ICP controller repurposed as
    Media Gateway TDM interconnect, FAX, analog
    lines. Potential MCD resilient failover point.
    (Future Decommission with migration to SIP)

Corporate HQ
Data Center
VMware vCenter
users
3300 ICP Enterprise PBX now Media Gateway
FAX, Analog Lines
TDM Interconnect
Carrier Network
32
Existing Mitel VOIP Migrated to Virtual Data
Center
  • Fully virtualized VOIP call control, with users
    migrated to Virtual MCD instance
  • New UC application value introduced directly on
    virtual infrastructure, co-resident with other
    business applications
  • Physical server independence shared virtual
    storage solution
  • VMware vMotion enables server load balancing and
    maintenance while maintaining real time voice
    services
  • VMware High Availability enables automated local
    data center recovery, server affinity rules
    ensure proper rebalancing
  • Existing Mitel 3300 ICP retained as Media Gateway
    for TDM interconnect and local FAX, Analog lines
    can also optionally be used for MCD resilient
    failover

Data Center
vCenter
vCC
vCC
vMAS
vMAS
vMCD
vMCD
VMware HA
VMware vSphere
. . .
Shared Storage Solution
Service Provider Network
TDM Interconnect
3300 ICP Enterprise PBX now Media Gateway
FAX, Analog Lines
33
Dual Data Center Business Continuity for VOIP/UC
  • Resilient Virtual MCD for immediate voice
    survivability
  • VMware SRM for geo-diverse failover of UC Apps
    Messaging, Collab, Contact Center, , alongside
    other business apps
  • Local survivability with VMware HA provides
    additional recovery options

Corporate HQ
Primary Data Center
VMware vCenter w/SRM
Failover Data Center
VMware SRM for UC Apps
SIP Service Provider Interconnect
VMware vCenter w/SRM
Carrier Network
34
Dual Data Center Business Continuity for VOIP/UC
Primary Data Center
Failover Data Center
vCenter w/SRM Virtual Storage Agent
vCenter w/SRM Virtual Storage Agent
vCC
vCC
vCC
vMAS
vMAS
vMAS
VMware HA
VMware Site Recovery Manager
Primary vMCD
Primary vMCD
Secondary vMCD
vMBG
vMBG
vMBG
VMware vSphere
VMware vSphere
Svc Provider MPLS Network
Shared Storage Solution
Shared Storage Solution
Storage Replication for SRM
Service Provider Network
SIP Interconnect
SIP Interconnect
  • Resilient Virtual MCD across sites
  • VMware High Availability for local data center
    recovery
  • VMware Site Recovery Manager provides geo-diverse
    business continuity for UC applications (SRM
    integration requires Mitel Professional Services)

35
Single Server VOIP/UC Consolidation for Smaller
Businesses
  • VOIP/UC-in-a-box vMCD, vMAS, vMBG, vCC,
  • Extensible to additional UC and non-UC apps
  • Leverage VMware vSphere Small Business software
    package pricing
  • Leverage Mitel Virtual Appliance SMB resource
    sizing for reduced appliance footprint (available
    3Q 2011)
  • Expandable to second server leverage vMotion,
    HA, and other management tools

. . .
VMware vSphere
Optional 2nd Server
SIP Service Provider Interconnect
Carrier Network
36
What AdditionalResources are Available?
37
Additional Resources
  • Mitel vMCD Installation Admin
  • http//edocs.mitel.com/TechDocs/Platforms/vMCD/4.2
    _SP1/MCD_VMware_APP_Install_Admin_4.2SP1.pdf
  • KB Article 11-5191-002065. MCD 4.2 SP1 VMCD
    4.2.1.3 Release Notes
  • http//domino1.mitel.com/prodsupp/prodsupkb.nsf/by
    author/DA6582B41492AE908525785A006B915E?opendocume
    nt
  • KB Article 11-4345-00039 MAS Release 2.2 SP1
    vMAS 2.2 SP Release Notes
  • http//domino1.mitel.com/prodsupp/prodsupkb.nsf/by
    author/6F195B87C728860B852578460052F4F4?opendocume
    nt
  • vMCD Appliance install video (youtube)
  • http//www.youtube.com/watch?v8rcFUQASn8s

38
Thank you
The information conveyed in this presentation,
including oral comments and written materials, is
confidential and proprietary to Mitel and is
intended solely for Mitel employees and members
of Mitels reseller channel. If you are not a
Mitel employee or a Mitel authorizedPARTNER, you
are not the intended recipient of this
information and are not invited to the
conference, and cannot participate in or listen
to and/or view the presentation. Please delete or
return any related material. Mitel will enforce
its rights to protect its confidential and
proprietary information, and failure to comply
with the foregoing may result in legal action
against you or your company.
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