2012 Facts & Figures about HOA Management

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2012 Facts Figures about HOA Management
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HOA Management

• Over the past few years, HOA management companies
  have been able to learn more and more about what
  makes neighborhoods work.
• Surveys, studies, research and experience have
  all helped contribute to building strong
  communities.
• One study, in particular, has provided tremendous
  insight into HOA management and how residents
  feel about their communities.
• Ibope Inteligência, a global research
  organization based in Brazil, surveyed residents
  living in U.S. homeowner associations and
  uncovered some interesting findings.
• During 2012, Ibope Inteligência conducted its
  study of community association residents. This
  study was the fourth one of its kind.
• Previously, the research organization performed
  national surveys in 2005, 2007 and 2009. All
  four surveys produced similar results.

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HOA Management

• Research Company Background
•  
• Ibope Inteligência is a brand of the IBOPE Group.
  
• Founded in Brazil in 1942, the organization today
  provides research on media, public opinion,
  voting intention, consumption, behavior,
  marketing, branding and other issues as required
  by its clients.
•  
• The company provides the largest collection of
  information in Brazilian and Latin American
  markets. In addition, IBOPE is ranked as one of
  Honomichls Top 25 Global Research
  Organizations.
• In fact, it is the only Latin American company to
  appear on this U.S. dominated, industry standard
  list.

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HOA Management

• The 2012 Survey Results
•  
• Ibope Inteligências 2012 survey of community
  association residents provides a wealth of
  information for boards, residents and HOA
  management companies.
• All-in-all, residents responded favorably
  regarding their feelings toward their
  associations. For example, homeowners said
•  
• They are satisfied with their HOAs.
• They believe board members have the best
  interests of the community at heart.
• They found HOA management companies provide value
  and support.
• They know rules are in place to protect property
  values.
• They consider assessments an investment that
  provides a valued return.
• They are happy with their HOA management and do
  not want additional government intervention.

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HOA Management

• In addition, the Ibope Inteligências 2012 survey
  published some facinating facts and figures about
  the homeowner association industry. The
  research company found
•  
• Approximately two million residents volunteer on
  HOA boards annually.
• Tens of thousands of residents serve on HOA
  committees.
• A minimum of 320,000 HOA annual meetings take
  place each year.
• Over 2.5 million association boards of director
  meetings are held annually.
• At least one million HOA committee meetings are
  conducted each year.
• Annually, the time board members and resident
  volunteers devote to HOA management is estimated
  at 850 million.
• During 2012, HOA boards of directors collected
  almost 40 billion in annual assessments.
• Also during 2012, HOA boards maintained
  investment accounts in excess of 35 billion to
  maintain and/or replace community property.

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HOA Management

• The positive feedback from this survey is
  encouraging, but it doesnt mean communities
  dont still have work to do.
• HOA management is an ongoing process that
  requires skill, expertise, experience and a lot
  of effort.
• The homeowners, volunteers, board of directors
  and HOA management company need to work together
  to ensure the community remains on track to
  accomplish its goals.
•  AAM works with many of the largest homebuilding
  and community development companies in the United
  States such as Del Webb/Pulte, Shea Homes and
  Meritage Homes.
• Founded in 1990, the company employs 370 people
  and manages nearly 400 homeowners associations in
  the United States.
• AAM is dedicated to delivering total peace of
  mind to the Boards of Directors and homeowners in
  the communities it manages.

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About the Author
Susan Williams is Vice President, Business
Development and Marketing for Associated Asset
Management, a community management firm that does
business in Arizona, New Mexico and Florida.
Learn more about HOA Management by visiting
http//www.AssociatedAsset.com.