Title: Rise of Lean Production
1Rise of Lean Production
2Introduction.
- In the spring of 1950, a young Japanese engineer,
Eiji Toyoda, set out on a three-month pilgrimage
to Ford's Rouge plant in Detroit. - The trip marked a second pilgrimage for the
family, since Eiji's uncle, Kiichiro, had visited
Ford in 1929. - The Toyota Motor Company was founded by the
Toyoda family in 1937. - In 1936, the company held a public contest,
which drew 27,000 suggestions. "Toyota," which
has no meaning in Japanese, was the winner.
3Introduction.
- They had been thwarted by the military government
in their effort to build passenger cars in the
1930s, and had instead made trucks, largely with
craft methods, in the ill-fated war effort. - And, at the end of 1949, a collapse in sales
forced Toyota to terminate a large part of the
work force. - Kiichiro resigned from the company to accept
responsibility for management failures. - In thirteen years of effort, the Toyota Motor
Company had, by 1950, produced 2,685 automobiles,
compared with the 7,000 the Rouge was pouring out
in a single day.'
4Introduction.
- After carefully studying every inch of the vast
Rouge, Eiji wrote back to headquarters that he
thought there were some possibilities to improve
the production system. - Back at home in Nagoya, Eiji Toyoda and his
production genius, Taiichi Ohno, soon concluded
that mass production could never work in Japan. - From this tentative beginning were born what
Toyota came to call the Toyota Production System
and, ultimately, lean production.
5The birth place of lean production.
- Toyota is often called the most Japanese of the
Japanese auto companies. - For many years its work force was composed
largely of former agricultural workers. - Toyota is regarded by most industry observers as
the most efficient and highest-quality producer
of motor vehicles in the world.
6The birth place of lean production.
- After the war, Toyota was determined to go into
full-scale car and commercial truck
manufacturing, but it faced a host of problems. - The domestic market was tiny and demanded a wide
range of vehicles. - The native Japanese work force, as Toyota and
other firms soon learned, was no longer willing
to be treated as a variable cost or as
inter-changeable parts. - In Japan, there were no guest worker, also the
new American laws strengthen the position of
workers against the management.
7The birth place of lean production.
- After the war, Toyota was determined to go into
full-scale car and commercial truck
manufacturing, but it faced a host of problems. - The war ravaged Japanese economy was starved and
foreign exchange. - The outside world was full of huge motor vehicle
producers who were anxious to establish
operations in Japan and ready to defend their
established markets against Japanese exports.
8Lean Production A concrete example.
- Ohno's perspective, was the minimum scale
required for economical operation. - Dies The dies could be changed so that the same
press line could make many parts, but doing so
presented major difficulties. - Ohnos idea was to develop simple die-change
techniques and to change dies frequently-every
two to three hours versus two to three months. - Ohno hit upon the idea of letting the production
workers perform the die changes as well.
9Lean Production A concrete example.
- By purchasing a few used American presses and
endlessly experimenting from the late 1940s
onward, Ohno eventually perfected his technique
for quick changes. - By the late 19.5Os, he had reduced the time
required to change dies from a day to an
astonishing three minutes and eliminated the need
for die-change specialists. - In the process, he made an unexpected
discovery-it actually cost less per part to make
small batches of stampings than to run off
enormous lots.
10Lean Production A concrete example.
- There were two reasons for this phenomenon.
- Making small batches eliminated the carrying cost
of the huge inventories of finished parts. - Making only a few parts before assembling them
into a car caused stamping mistakes to show up
almost instantly. - To make this system a success Ohno needed both an
extremely skilled and a highly motivated work
force.
11Lean Production Company as Community.
- Toyota found its nascent car business in a deep
slump and was rapidly exhausting loans from its
bankers. - Toyoda fired a quarter of the work force.
- After the intervention of Japanese government,
aided by the Americans The balance of power had
shifted to the employees. - Kiichiro Toyoda resigned as president to take
responsibility for the companys failure arid the
remaining employees received two guarantees
12Lean Production Company as Community.
- Kiichiro Toyoda resigned as president to take
responsibility for the companys failure arid the
remaining employees received two guarantees . - One was for lifetime employment
- Pay steeply graded by seniority rather than by
specific job function. - But the workers were convinced to do multiple
jobs.
13Lean Production Final Assembly Plant.
- Ohno, who visited Detroit after war thought the
whole system was rife with muda, the Japanese
term for waste. - Back at Toyota, he began to experiment and he
divided the system into team. - Ohno, next gave the team the job of housekeeping,
minor tool repair and quality checking. - And in final step, he stressed for the team to
suggest ways collectively to improve process.
14Lean Production Final Assembly Plant.
- The concept of rework.
- Stopping of whole assembly line, in Toyota and
Mass-production system. - And most importantly, the concept of why
15Lean Production Final Assembly Plant.
- The concept of rework.
- Stopping of whole assembly line, in Toyota and
Mass-production system. - And most importantly, the concept of why
16Lean Production The Supply Chain.
- Assembly of a car constitutes only 15 of total
manufacturing process. - The bulk of the process involves engineering and
fabricating more than 10,000 discrete parts and
assembling these into 100 major components
engines, transmissions, steering gears,
suspensions, and so forth.
17Lean Production The Supply Chain.
- Ohno and others saw many problems in the system
that Mass production followed - Supplier Organizations had little opportunity or
incentive to suggest improvements in the
production design based. - Alternatively, suppliers offering standardized
designs of their own, modified to specific
vehicles, had no practica1 way of optimizing
these parts. - There was compromise in quality as price was
deciding factor.
18Lean Production The Supply Chain.
- Toyota began to establish a new, lean-production
approach to components supply. - The first step was to organize suppliers into
functional tiers. - Different responsibilities were assigned to
firms in each tier. - First-tier suppliers were responsible for
working as an integral part of the
product-development team in developing a new
product.
19Lean Production The Supply Chain.
- Finally, Toyota shared personnel with its
supplier-group firms in two ways. - It would lend them personnel to deal with
workload surges. - It would transfer senior managers not in line for
top positions at Toyota to senior positions in
supplier firms.
20Lean Production The Supply Chain.
- And, Toyota developed a new way to coordinate the
flow of parts within the supply chain, the famous
just in time system, the kanban. - It took Ejji Toyoda and Ohno more than twenty
years of relentless effort to fully implement
this full set of ideas.
21Lean Production The Supply Chain.
- And, Toyota developed a new way to coordinate the
flow of parts within the supply chain, the famous
just in time system, the kanban. - It took Ejji Toyoda and Ohno more than twenty
years of relentless effort to fully implement
this full set of ideas.
22Lean Production Product Development and
Engineering.
- Ohno and Toyoda decided early that product
engineering inherently encompassed both the
process and industrial engineering. - They form teams with strong leaders that
contained all relevant expertise . - They tried to avoid the mismanagement or the
ambiguities that existed in mass production.
23Lean Production Dealing with customer.
- The new Toyota production system was especially
well suited to capitalize upon the changing
demands that consumers were placing on their
cars and upon changing vehicle technology. - Changes in the requirement of customers were all
blessing to Toyota.
24Lean Production Dealing with customer.
- Consumers began to report that the most important
feature of their car or truck was reliability. - Because the Toyota system could deliver superior
reliability, soon Toyota found that it no
longer had to match exactly the price of
competing mass-production products. - Furthermore, Toyota's flexible production system
and its ability to reduce production-engineering
costs let the company supply the product variety
that buyers wanted with little cost penalty.
25Lean Production Dealing with customer.
- To change production and model specifications in
mass-production firms takes many years and costs
a fortune. - By contrast, a preeminent lean producer, such as
Toyota, needs half the time. - Ironically, most Western companies concluded that
the Japanese succeeded because they produced
standardized products in ultra-high volume.
26Lean Production The future of Lean Production.
- Toyota had fully worked out the principles of
lean production by the early 1960s. - By the 1960s the Japanese firms on average had
gained all enormous advantage over mass-producers
elsewhere and were able for a period of twenty
years to boost their share of world motor vehicle
production steadily by exporting from their
highly focused production complexes in Japan,
27Lean Production Dealing with customer.