Masterful Coaching

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Masterful Coaching
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The Coaching Mindset
The higher you raise the bar of excellence, the
more you need coaching

• Olympic athletes
• Performing arts
• Business

Why do most managers receive little or no
coaching?
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The Business Case for Masterful Coaching
Coaching is a strategic necessity in a high
performance environment

• Talent WarsLeadership Supply
• Hyper Competition
• Ever Increasing Customer Demands
• High Velocity Global Environment

What is the business case for coaching at your
company? For you?
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4 Big Myths that Prevent a Coaching Culture
The old conversation about coaching is Coaching
is therapy based.

• Coaching is for losers, not winners, Its not my
  job.
• I can think of some people around here who
  really need it.
• 2. Coaching is about fixing whats wrong with
  people.
• We coach people through leadership
  competencies, 360 feedback.
• 3. Coaching is about development for the
  indefinite future
• Performance and development are separate
  activities.
• 4. Coaching is for the individual
• It happens during the yearly performance
  appraisal.

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What is Masterful Coaching?
We need to generate a new conversation about
coaching that is accomplishment based.

• Coaching is for winners who want to realize
  whats really possible for them and their
  business
• If you are a leader, you are a coach and teacher
• Coaching is about creating the impossible future,
  not just filling gaps
• Coaches inspire people to achieve whats
  impossible, not predictable
• Coaching integrates performance development for
  today and tomorrow
• Coaches expand peoples ability to produce
  extraordinary results
• Coaching involves both individuals and groups
• Coaching is top-down, bottom-up, across the
  network

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Coaching is for Winners
Earl Woods asked me to take Tiger to the next
level-- Butch Harmon
Butch, thanks for being a dedicated
coach, teacher and thank you for making a
breakthrough possible for me.
Despite being a superstar at 6.6M year, Tiger
Woods committed to a breakthrough in his game.
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Masterful Coaches

• Expand your ability to be an extraordinary leader
• Being a contribution, being charismatic, being
  powerful, being courageous, being an enroller,
  being racket free, being in integrity, being
  peaceful
• Unearth your passion and bring it to your work,
  support you to design a game worth playing
• This starts with unleashing what people
  passionately care about.
• Give people the power to do what was previously
  considered difficult or impossible
• This involves declaring ambitious aspirations
  possible and engaging in a series of
  conversations designed to move that possibility
  into a reality.
• They focus on transformational learning vs.
  transactional learning
• Transformation learning is an alteration in
  context that shapes who you are being, your
  thinking, and actions so as to produce results
  not currently possible. Transactional learning
  involves tips, techniques

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Masterful Coaches inspire people to take a stand
for a new future.
A goal is something to get to, a future is
something that you create from

MASTERFUL COACHING
How you are being
Creating the Predictable Future

Impossible Future
Winning Strategy .
History Your horizon of possibility

Personal Business
The social context that shapes your particular
perspective, beliefs, assumptions. Your view of
yourself and whats possible, and achievable for
you based on whats happened and what you think
it means
The future you inherited by staying within your
historical horizon of possibilities, winning
formula, unwritten rules of the game, facts and
circumstances. What you do to improve upon the
possible by reacting to the past.
Your winning strategy is your unconscious
success formula. How you compensate for whats
not possible. How you maximize winning, avoid
losing. The source of your success and
limitations
This starts with developing a point of view about
the future, and the opportunities in change.
Explore alternative possibilities, Declare
an ambitious aspiration you can
passionately engage in.


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Are you creating the future, or being swept along
by history?

• What is the historical background that you came
  from? What were your formative work experiences?
• How does that shape, limit, define your horizon
  of possibilities?
• To what extent does history shape, limit, define
  how you show up as a leader, manager?
• What are some alternative possibilities?
• To what extent is history limiting whats
  possible for your company?
• What would be some alternative possibilities?

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Whats your winning strategy?
A winning strategy is a strength that becomes a
limitation?

• What have you done to be successful in your
  career?
• For example, I look good for the boss. I use my
  smarts, intuition and experience to make quick
  decisions.
• What actions do you take that give you power?
• For example, be right, make others wrong. Here
  comes the judge.
• How does your Winning Strategy limit you?
• For example, stop me from getting others
  commitment and involvement.

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Masterful coaches engage people in creating new
possibilities, in breaking the grip of history
You invent the impossible future by declaring an
ambitious aspiration and by declaring that
fulfilling that future is the game you are
playing in life
Acting from the future vs. just pushing for
results
What future would you create if only it were
possible?
Stretch def. of your biz and yourself
Commit, Take a stand
What actions? Bold promises? Challenging time
frames?

Ask who do I need to be in the matter?
Declare an ambitious aspiration possible
Invent alternative possibilities

I am committed to the possibility of . . . I am
committed to giving up . . .
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The only way to alter history and create a new
future is through your declaration

• You make the impossible happen through a series
  of specific declarations
• These declarations generate a reinvention
  paradigm that allows you to reclaim the power you
  have given to the past, your winning strategies,
  defensive routines, etc.
• A bold declaration has the power to create a new
  future as a possibility just because you said it
• We declare these truths to be self-evident that
  all men are created equal and that they are
  endowed with certain unalienable rights
• You declare the impossible possible (without
  evidence of proof) than commit your whole self to
  transform the possibility into a reality
• As you identity begins to shift from your
  personality position to your commitment, you
  become the kind of leader who is a clearing for
  the future to happen

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A masterful coach empowers people to alter
history by declaring an extraordinary future
The only way to alter history is by The power of
your declaration

• I am committed to the possibility of (stretch
  your definition of your business
• I am committed to the possibility of (stretch
  your definition of yourself)
• For example-making a difference
• I am committed to giving up (winning strategies)
• For example- Being in control, looking good

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Masterful Coaching is about altering who people
are being, their winning strategies and
actions
Context
Triple Loop Learning
History, Horizon of Possibility, Act,
Winning Strategy,
Your Goals
What do people need to do differently?
Whats the winning strategy? How do people need
to think differently?
How do people need to be different?

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Masterful Coaching-- The Method
How are the roles of a coach in todays business
world changing?

• For leaders at all levels
• How to achieve extraordinary and tangible results
  with individuals and groups
• Applied to formal and informal coaching
  relationships

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Masterful Coaching - The Method

Who you are is a leader, coach, teacher

• Declare an Impossible Future- and near term goals
• Put Out Your Teachable Point of View
• III. Invest in Relationships with Others
• IV. Plan Stretch Goals Collaboratively
• V. Provide Feedback and Learning
• VI. Forward the ActionRight Now!

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People define specific leadership challenges and
business challenges and jump into action

• The coach then asks, what would success look
  like?
• What are the critical success factors for
  reaching it
• Whats missing that if provided would make a
  difference?
• What the opening for action in the next 30 days

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Coaching is not just about setting goals but
giving feedback that rips the blinders off

• Leaders in business set goals but unfortunately
  the higher they go in the organization the less
  they get feedback
• Yet are often like planes flying without
  instrument that allow them to navigate
• Its not the things that leaders see that causes
  them to crash and burn the 3-4 mistakes they make
  that they dont see
• Part of the role of a masterful coach is to
  provide feedback that allows them to see where
  they are off course and put in the correction

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The 6 Cap Coaching Conversation System

• A System for More Effective
• 11 and Group Interactions

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Six Coaching Caps

• Making Assessments (opinions) Here is an
  assessment of where the business is today. Here
  is my assessment of your performance, development
  this year.
• Declaring Possibilities Whats really possible
  here beyond your current beliefs? How can we
  stretch our definition of the business? How can
  you stretch yourself?
• Generating Action Getting commitments. Whats
  your promise? I have a request. Whats your
  offer?
• Drawing Others Out How are you looking at this?
  How are you thinking about this? What do you know
  about this?
• Reframing Whats another way to look at it? How
  does your thinking need to change? Heres what
  you know. What do you need to learn?
• Teaching and Advising Lecturing, giving tips,
  techniques

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Which Cap Do I Have On? Which Cap Do I Need to
Put on Next?

Masterful Coaches change the conversation
according to the situation

• Most people dont distinguish the different kinds
  of coaching conversations
• They tend to get stuck in one kind of coaching
  conversation, such as telling others what to do
• The six cap system helps you distinguish which
  conversation is needed and to move smoothly from
  one to another

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Robert.Hargrove_at_MasterfulCoaching.com

• Robert Hargrove
• Mobile [phone]
• Office 001-617-739-3300

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It is your racket that keeps you from being
powerful

• What happened?
• Whats the story (interpretation)?
• Formation of your racket
• Who are you blaming? (decisions you made about
  yourself)?
• What are you complaining about?
• What are you pretending that things are better
  than they really are?