CPS Certification Recertification Issues

1
CPS Certification Recertification Issues

• Michigan Traffic Safety Summit
• February 28, 2006

2
Overview

• Course Administration
• Student Registration
• Course Changes
• (cancellation, substitution, rescheduling)
• Retake Course

3
Overview

• Recertification Process
• Certification Renewal Course
• Technician Proxy
• Online Services
• Exam Process

4
Course Administration

• Must have authorization to schedule course
• Authorized course administrators include
• Certified Instructors, State CPS Coordinators,
  and Safe Kids Coalition Coordinators
• If you would like to set-up a course, you must
  submit a Course Administrator Application (Found
  on the Web site Resources-gtForms)

5
Public Course Steps

• A public course is open to all individuals
• Student must reserve spot submit payment for
  course
• When payment is accepted, the reservation
  automatically becomes a registration
• Student will receive notification via email

6
Controlled Course Steps

• A controlled course is open only to individuals
  approved by the lead instructor.
• 1. Student must reserve spot in course
• 2. Lead Instructor must approve/deny reservation

7
Controlled Course Steps

• If approved, student has 10 days to submit
  payment
• When payment is accepted, reservation becomes
  registration
• Student will receive notification via email

8
Payment by Purchase Order

• Student must reserve spot in course
• Student must print out registration form, which
  is filled-in except for the payment information
• In controlled course, student needs approval from
  lead instructor before form will print
• Registration form and purchase order must be
  received by the NY Office within 10 days

9
Substitution Policy

• Registration may be transferred from student to
  student
• Substitute must have SK log-in password
• Registered student must have the substitutes SK
  ID to make the change
• Once a substitute is registered, a refund will
  not be issued for any reason

10
Taking a Different Course

• Student may reschedule online to any future
  public course with no penalty
• No limit to number of times a student can
  reschedule

11
Refund Policy

• Refund is processed by cancellation date 
• 10 or more calendar days before the course
  starting date refund minus a 10 cancellation
  fee
• 9 to 1 calendar days before the course starting
  date refund minus a 30 late cancellation fee
• Cancellations on the first day of class
• no refund

12
Retake Course (Retest)

• Technician candidates who fail the written exam
  but pass the hands-on skills testing and attend
  the car seat check are eligible for this course
  at no charge
• Retests must be returned for scoring no later
  than 90 days after student receives notification
  of their original test score

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Recertification Process

• Log-In
• Choose Seat Check Activity
• Choose Add/Review (under Action) for the seat
  completed
• Enter date of activity
• Enter instructor number (look-up option is
  available)
• Email will be sent to instructor. If instructor
  does not approve within 14 days, activity will
  automatically be approved.

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Recertification Process

• Upon instructor approval, technician will receive
  email notification
• Upon completion/approval of all seat check
  activity, technician may register for
  recertification exam
• When payment is received/verified, a test
  password will be issued via email snail mail

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Recertification Process
Click here to recertify
Button appears when you are eligible.
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Certification Renewal Course(CRC)

• One-day course
• For formerly certified technicians whose
  certification has expired
• Must have maintained CPS knowledge and hands-on
  skills

17
Certification Renewal Course(CRC)

• Alternative to retaking the certification course
• Not intended to be a shortened version of the
  certification course

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Certification Renewal Course(CRC)

• After successful completion of the course,
  student will be sent online testing info
• To complete the renewal process, student must
  pass the online exam

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Certification Renewal Course(CRC)

• If student does not pass the
• hands-on portion or the on-line exam, student
  MUST retake the original certification course to
  become certified

20
Certification Renewal Course(CRC)

• Any previously certified technician may take the
  CRC one time
• 70 fee which includes
• Student CRC Manual
• Online (recertification) exam
• 2 year certification

21
Technician Proxy Option

• Began April 11, 2005
• Voluntary option for instructors
• Qualified technician to act in instructors place
• Offered because check-offs by an instructor
  (preferred) are not always a feasible option
• Instructor makes final approval online
• Most Michigan instructors will not designate a
  proxy

22
Online Services

• Go to CPS Certification Home Page at
  www.safekids.org/certification
• Click Online Services on the right side
• Current Technician/Instructors must log-in
• If you do not know your log-in information,
  contact customer service at 1-877-366-8154

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CPS Certification Home Page
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Online Services Logging In
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Online Services

• Technicians can
• Add seat check activity
• Report/review recertification activities
• Find/register for a course
• View course registration history
• Update profile and contact information
• Change Password

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Online Services

• Instructors - Everything a technician can do
  plus
• Add a new course
• Manage courses
• Review/approve seat activity
• View instructor hours
• Change certification status to technician

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Online Services Action Items
Instructors Techs/Instr. Everyone
Instructors Techs/Instructors Everyone
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Exam Process

• Once student registers for the exam,
• they have 30 days to complete it
• 30-day period starts when exam password is
  issued, NOT when exam was started

29
Exam Process

• Student may log-in out as many times as they
  need to while taking the exam
• Student may mark questions to review before
  test submission

30
Exam Process

• If test is not completed within 30 days, it will
  be scored based on completed answers
• If failing score is received, student may retake
  the test for a 20.00 fee. This may be done ONE
  TIME only.

31
Certification Info

• www.safekids.org/certification
• As you use the new system, email specific
  suggestions for improvement
• to kchausmer_at_safekids.org

32
Safe Kids Contact Info

• Safe Kids Worldwide
• CPS Certification
• 1301 Pennsylvania Ave., NW
• Suite 1000
• Washington, DC 20004
• Phone [phone] (direct line)
• 202-662-0600 (main line)
• 202-393-2072 (fax)
• Email kchausmer_at_safekids.org