IT support from New Zealand

1
Remote IT Support From New Zealand
A brief presentation of the benefits
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
2
Remote NZ Support Benefits
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
3
Remote NZ Support Benefits

• Favourable Time Difference
• Favourable NZ Dollar Rates
• Low Cost Communications
• No On Site Costs
• Reliable Service

Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
4
Remote NZ Support Benefits

• Favourable Time Difference

US Los Angeles -19 hours US New York
-16 hours Europe Paris -10 hours Europe
Frankfurt -10 hours UK London -11 hours Canada
Toronto -16 hours Australia Sydney -2
hours as at 9/4/2013
Let your staff sleep whilst we take care of your
support needs
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
5
Remote NZ Support Benefits

• Favourable NZ Dollar Rates

US Dollar 1.18 Euro 1.54 UK
1.8 Canada 1.16 Australia
1.23 as at 9/4/2013
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
6
Remote NZ Support Benefits

• Low cost Communications using tools like

Messenger Skype Screen Sharing Email VOIP
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
7
Remote NZ Support Benefits

• No On Site Costs

No need to tie up a valuable desk Support via
remote access Use just those hours that you
need No need for extra full time staff None of
the costs associated with full time on site staff
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
8
Remote NZ Support Benefits

• Reliable Service

Maintenance and support Data warehousing Large
in house systems builds and documentation Relation
al database support i.e. Oracle Unix / linux
based in house systems Staff interviews and help
with training
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz
9
Remote NZ Support Benefits

• Want to know more ?

Thank you for taking the time to check this
presentation Please check our web site
below Please feel free to ask any question that
you might have
Semtech Solutions Ltd www.semtech-solutions.co.
nz
Email info_at_semtech-solutions.co.nz