Lincolnshire County Council

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Lincolnshire County Council

• Telecare Service
• Deborah Shepherd
• and
• Alex Newton

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Real Joint working

• Housing, health, supporting people, voluntary
  orgs, monitoring centres
• Forums- awareness raising
• Trust each other
• Keep it simple
• Training
• Telecare includes Telehealth

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Home from Hospital Scheme

• Local Housing Association
• Transport from Hospital
• Installation of basic Telecare on discharge
• Training

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Bogus caller initiative

• Trading Standards
• Reduce fear of bogus callers
• Increase confidence to live at home
• All must have monitored system
• Could add memo minder
• Working with police- video surveilance

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Self Assessment Tool

• Give people more control
• Reduce the need to have a professional to
  validate
• Reduce the need for ASC practitioner to be
  involved
• Work with local agencies e.g. housing, age
  concern, hospices.
• Increase knowledge of Telecare
• More scope to meet targets- increase number of
  potential users
• Work towards full self assessment

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Lincolnshires Telecare Evaluation

• Joint working with Health
• Prof. Kevin Doughty York University
• Started August 2007 able to have an interim
  report
• Data Collection methods Existing data, before
  and after, questionnaires, case studies.

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Care Dependency Scale
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Initial Results

• 84 service users, increase in confidence and
  reduction in anxiety.
• I am no longer isolated and am reassured help
  is at hand immediately if I need it
• 89 carers felt the equipment had reduced their
  anxiety
• I believe the service to be fantastic and a
  real benefit to all our lives thank you

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Initial Results continued

• Develop a 24 hour response team
• Service option form easy to complete and submit
• One referral form for telecare, home care etc
  would be beneficial
• Overall positively received by staff, service
  users and their carers!