Florida Department of Transportation Citrix Implementation

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Florida Department of Transportation Citrix
Implementation
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Topics

• Our Challenge
• Citrix Overview
• FDOT Citrix Installation
• Trnsport Implementation
• For More Information

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Our Challenge
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9 Districts of Distributed Users
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FDOT Users

• 2,939 Distinct Userids with Access to Citrix
  Applications
• Many External Firms Users
• Many Different Desktop Configurations.
• Many Different Locations

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IT Challenge

• IT is under intense pressure to simplify the
  management of enterprise resources and make them
  more cost-effective to operate
• IT organizations are coping with these technical,
  economic and business challenges through
  consolidation
• We found Citrix to be an easy way to provide a
  single point of access to theon-demand
  enterprise from any location, for any number of
  people, using many devices, over any connection.

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Benefits of the Citrix Deployment

• Benefits for IT
• Centrally consolidate applications, reducing
  costs and complexity
• Increased productivity
• Resilience to business/technical disruptions
• An observation dashboard where, how, when and
  by whom systems are accessed
• Software as a utility
• More Control
• Benefits for Users
• Just like the office no compromise in
  experience, regardless of location
• Always on, always there just connect compute,
  over any network
• Dynamically follows you any screen, any shape,
  with many devices

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Citrix Overview
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Citrix Metaframe Access Suite Products

• Citrix MetaFrame XP Presentation Server
  Centrally manage enterprise applications and
  access them from anywhere.
• Citrix MetaFrame Conferencing Manager Work
  collaboratively on the same applications and
  documents.
• Citrix MetaFrame Password Manager Single sign-on
  through Citrix MetaFrame Access Suite.
• Citrix MetaFrame Secure Access Manager Provide
  secure, personalized access over the Web to
  applications information.

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MetaFrame XP Presentation ServerProduct
Highlights

• Access any application on most devices
• Web enable existing applications
• Securely access applications over the Internet
• Simplify applications deployment
• Easily manage server farms from a single
  interface
• Leverage and extend existing investments in
  hardware and software
• 3 Editions Standard, Advanced, Enterprise

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FDOT Citrix Implementation Overview
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Applications Implemented on Citrix

• Trnsport BERC, Expedite, CES, PES, LAS,
  Sitemanager
• Pontis Bridge Management
• HiRiide Rail Road Crossing Management
• iLIMS Lab Information Management System
• IE for Secure Remote Intranet Access

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FDOT Citrix ImplementationEnvironments

• Unit Test
• IT Staff Testing
• No External Internet Access
• System Test
• User Testing
• External Internet Access
• User Training
• Production

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FDOT Citrix Implementation Hardware

• Network Load Balanced, Fail-over
• Servers Function
• Citrix Secure Gateway - CSG (2)
• NFUSE (2)
• Secure Ticket Authority (STA) (2)
• Metaframe (64)
• Oracle Databases (Citrix Data Store, RMS)
• Citrix Independent Computing Architecture (ICA)

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SecureTicket Authority
NFUSE
File Share
DB
CSG
Metaframe
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User Management

• Domain Groups
• Within Citrix Metaframe we publish to domain
  groups (not individuals) Example
  APP_CTX_Expedite
• Managed by each district who each have
  application security coordinators
• Corresponding Lotus Notes E-mail Groups
• Challenge to keep up to date for external users
• Communication to users via Application
  Coordinators
• Problem Handling
• Users Call District Help Desk
• If District Cant Resolve Goes to Central Office

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System Usage

• Heaviest Usage Time1000 am 1200 am
• Heaviest Used ApplicationSitemanager
• Typically 120 Concurrent Users - Have Gone to 175
• RMS

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of Distinct Users by Application Per Day -
August 2003
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Total of Distinct Users Per Day August 2003
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FDOT Citrix ImplementationThings We Learned

• Hardware
• Problem Handling
• Add Both Software Licenses Hardware for New
  Applications Growth
• Printers
• Patches
• Systest Usage
• Communication
• Central Information Website

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Florida DOT Trnsport Specifics
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Florida DOT Trnsport Specifics

• Six Metaframe Servers in Production Farm
• Single Location for Terminal Service Profile
  Paths
• Single Location for User Application Data
• Batch Files Used to Start Applications

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Trnsport General Issues

• DPS Status Monitor.
• Port Usable by Only One Person.
• SiteManager Local Database.
• Different Database for each
• User the same across all servers in the Farm.
• SitePad.
• Allow users to sync locally with SiteManager
  running on Metaframe server.

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Settings to Be Cautious About

• Idle Time Outs
• Limiting Programs to Single Instances

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Helpful Changes to Trnsport Suite

• User Settings in KEY_CURRENT_USER Registry Hive
• INI Files Migrated to Windows Directory
• Dynamic Ports for DPS Status Monitor

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FDOT Citrix Metaframe/Trnsport

• Successfully Implemented

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For More Information
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Where to Get More Information

• FDOT Presentation, Scripts, Etc.Amy
  Priceamy.price_at_dot.state.fl.us850-414-4489
• Citrixwww.citrix.comContact Bert
  Wakeleybert.wakeley_at_citrix.com703-327-3636

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More Suggested Citrix Resources

• Introduction to the Citrix Secure Gateway
  Documenthttp//support.citrix.com/servlet/KbServ
  let/download/118-102-7720/CSG_GS.pdf
• Best Practices for Securing a Citrix Secure
  Gateway Deploymenthttp//support.citrix.com/kb/en
  try!default.jspa?categoryID185entryID28fromSea
  rchPagetrue
• Citrix Supported Clients Download
  http//www.citrix.com/site/SS/downloads/downloads
  .asp?dID2755
• Tweak Citrix for Citrix Technologists
• http//www.tweakcitrix.com/
• Doug Browns Site
• http//www.dabcc.com/

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Demo Signing in Via Citrix