OBJECTIVES

1
OBJECTIVES

• Understand the need for cosmopolitan managers in
  a global economy
• Explain how countries differ on the basis of
  cultural values
• Identify typical problems that develop in
  cross-cultural communication
• Assess ones negotiating counterpart more
  effectively
• Describe how national cultural values influence
  business practices
• Develop an effective deployment system

2
MODULE ONE MANAGING ACROSS BORDERS
3
Objectives

• Describe the international imperative of
  management
• Identify the types of organizational forms used
  for competing internationally
• Define international management and explain how
  it differs from the management of domestic
  business operations
• Describe how a global economy may influence your
  career
• Describe how increased globalization is changing
  employment patterns and workforce diversity

4
SOUTHERN AFRICAN DEVELOPMENT COMMUNITY

• SOUTH AFRICA
• SWAZILAND
• TANSANIA
• ZAMBIA
• ZIMBABWE
• MAURITIUS

• ANGOLA
• BOTSWANA
• LESOTHO
• MALAWI
• MOZAMBIQUE
• NAMIBIA

5
Management and the International Imperative
6
NEW FORMS OF ORGANIZATION

• GLOBAL Views the world as a single market
  operations are controlled centrally from the
  corporate office

• TRANSNATIONAL Spec. facilities permit local
  responsiveness complex coord. mech. provide
  global integration

• INTERNATIONAL Uses existing capabilities to
  expand in to foreign markets

• MULTINATIONAL Several subsidiaries operating as
  stand-alone business units in multiple countries

7
INTERNATIONAL MANAGEMENT

• The management of business operations conducted
  in more than one country.

8
COMPARATIVE MANAGEMENT

• Focuses on the similarities and differences among
  business and management systems from different
  countries or cultures.

9
THE COSMOPOLITAN MANAGER

• A person who has grown beyond cultural
  limitations someone who can function effectively
  and comfortably, anywhere in the world.

10
Concepts that cosmopolitan mgrs. must understand
practice

• Cosmopolitan
• Intercultural communication
• Cultural sensitivity
• Acculturation
• Cultural management influences
• Effective intercultural performance
• Changing international business
• Cultural synergy
• Work culture
• World culture

11
International Careers

• Work in another country as an expatriate for
  either a domestic firm or a foreign firm.
• Work as a domestic employee of a foreign firm
• Supervise foreign employees in your own country
• Use material generated by people from other
  cultures or countries

12
Tips for working effectively with people from
other cultures

• Do your homework. Learn as much as you can about
  their culture.
• Talk to people who have worked with people from
  the other culture. What were their experiences?
• Talk to people from the culture you will be
  working with. What do they like/not like about
  doing business with people from your country.

13
SUMMARY

• We live in an increasingly global economy.
• Intl. work opportunities are becoming part of
  more and more careers.
• Even so-called domestic org. feel the impact of
  intl. competition at home.
• More people are working at home for foreign
  employers.
• Many local jobs are being shifted to foreign
  labor markets.