Vandenberg, Chase and Associates, LLC.

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www.vcacorp.com
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Vandenberg, Chase and Associates, LLC specializes
in and is driven by the successful recovery of
delinquent accounts receivables, while
maintaining a commitment to high ethical and
compliance standards.
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• VCA PRACTICES
• The business of accounts receivable management is
  dynamic and rigorously demanding.
• To achieve its Vision of being the most effective
  debt collection service provider in the United
  States.

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• TECHNOLOGY MANAGMENT
• Vandenberg, Chase Associates utilizes
  leading-edge technology and data management
  processes to validate and improve account
  information.
• Demographics
• Scoring ability/willingness to pay categories
• Relationship between scoring and payment amounts
• Dashboard metrics (real-time portfolio metrics
  by client)
• Right party contacts

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• HUMAN RESOURCE MANAGEMENT
• Vandenberg, Chase Associates seeks to hire and
  retain highly qualified and motivated employees.
• Training and Development
• Systems
• FDCPA/state compliance
• Payment resolution
• Conflict resolution
• Alternative payment methods

• Call monitoring, side by sides
• Performance measurement
• Client specific training
• Time management
• Quality standards

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• PROCESS MANAGEMENT
• Vandenberg, Chase Associates assigns a
  dedicated project team, led by a VCA senior
  manager, to each client portfolio.
• Collectors work a dedicated portfolio, they are
  incentivized to maximize the collections on that
  portfolio ensuring each clients portfolio
  receives committed focus and attention.

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Vandenberg, Chase and Associates, LLC. Contact
Today 925 Peachtree St NE, Suite 403 Atlanta,
Georgia 30309, USA Phone (404)
478-2225 www.vcacorp.com