BDA Conference

1
Whats Wrong With This Picture?
The Traditional North American Airport Conundrum
Airline B
Airline A
Airline C
Idle
Idle
Idle
All Airline A Gates OccupiedInability to
Optimize Available Gates Elsewhere
Airline A
Airline A
Airline A
2
Shared Airport IT Systems The Value
Proposition for All Stakeholders

• Empowering Airlines
• Maximizing the customer experience (e.g.
  consistent branding, look and feel)
  
• Minimizing expense of new market entry (e.g.
  eliminate IT deployment costs)
  
• Leveraging native airline passenger processing
  systems and applications
  
• Improving flexibility during periods of irregular
  operation
  
• Optimizing Airports
• Maximizing key terminal assets (e.g. check-in
  counters, gates, etc.)
  
• Minimizing costs by increasing throughput (e.g.
  getting more from less)
  
• Increasing an airports value proposition for
  organic air service development
  
• Satisfying Passengers
• New destinations
• More choices
• Lower fares

3
Integrated Information
Around the Airport
Message Oriented Middleware (MoM)
4
The Mandate for Change A New Improved Common
Use Solution IATA JPSC/24 PSC/26 - Agenda Item 12
- OCT2004 (submitted by Delta Air Lines)
Airlines are growing increasingly frustrated
with the implementation of different versions of
CUTE systems at different airports. It is very
difficult and expensive to have to support
multiple platforms and varying implementations.
From a business standpoint, many airports are d
eploying CUTE systems and the CLUB concept put
forth in IATA RP1797 is not applicable insofar as
management of the system is concerned.
Moreover, the technical landscape against which
CUTE is developed/deployed, has changed
significantly. From the core operating system to
peripheral devices that are available for airline
use, the system, as envisioned in IATA RP1797,
does not reflect todays circumstances.
IATA RP1797 is outdated and needs to be rewritt
en. Following on to the success of the Common Use
Self Service (CUSS) kiosk standard-setting
process, shepherded so ably by IATA, a review of
RP 1797 should be handled in much the same
manner. In fact, it would seem that there may be
some level of cross-over between the two
standards. The participants should be generally
the same set of interested parties. We
respectfully suggest that this matter be referred
to the CUSS group (or that another, similar group
be instituted).
5
An Early Example of the Developing IATA CUPPS
Standard AirITs Extended Airline System
Environment (EASE)

• Airlines operate in their own Universe
  (Operating System, Environment Applications)
  
• Nothing operates on the CUPPS workstation except
  the Airline Universe
  
• Supports any peripherals the airline and airport
  select
  
• System security based on secure VLAN switching
  or dedicated VLANs
  
• Standard commercial-off-the-shelf (COTS)
  components
  
• No vendor certification required
• No specialized airline training needed

• Airline can upgrade their Universe on their
  own
  
• Changes from one airline will not impact any
  other airline
  
• Accommodates exclusive, preferential and shared
  usage
  
• Availability 99.8
• Local Departure Control System (LDCS) provided as
  an airline host-systems back up and for charter
  carriers without a DCS
  
• Fully compliant with airline needs
• Low cost of deployment
• Low cost of operation, maintenance and upgrade

6
Sarasota Bradenton International Airport (SRQ)

• Sarasota has been traditionally perceived as a
  leisure destination with high seasonality
  (NOVAPR)
  
• SRQ had suffered from significant leakage to low
  cost carriers serving MCO, TPA and RSW no LCCs
  served SRQ prior to late 2004
  
• Abundance of available ticket counter and gates
• SRQ deployed EASE in 4Q2004 highest
  year-over-year passenger growth percentage
  airport in the US (source The Boyd Group)
  

7
Northwest Chicagoland International Airport at
Rockford (RFD)

• RFDs new passenger terminal opened to no
  scheduled air service in late 1990s all of the
  network carriers regional affiliates that
  previously served RFD had moved to ORD by that
  time
• Limited ticket counters and gates
• RFD deployed EASE 1Q2005 RFD is now served by 5
  carriers
  
• With Rockfords proximity to both Chicago and
  Milwaukee, RFD now provides a close, attractive
  and immediately-available relief option to
  congestion-prone ORD

8
High-Level Review CUPPS (EASE) - IATA RP1797
CUTE
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Contact Information
Air-Transport IT Services, Inc.
6675 Westwood Boulevard - Suite 210
Orlando, FL  32821-6015 Mark Sapp Director - P
assenger Processing Systems 407.370.4664 - Offi
ce 409.692.0450 - Mobile [phone] Fax m
sapp_at_AirIT.com www.AirIT.com