IT workshop for Interschool Online Debate 2004

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IT workshop forInterschool Online Debate 2004

• Date 13 Dec 2003
• Venue St. Bonaventure College

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Polycom - connection
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Polycom Start Up

• This is the page after the view is boot up and in
  ready mode
• Press the red central button on the remote
  control to make call
• Use arrow direction keys to move around the icons
• The TV shows the video captured by the camera
• Press control panel menu button will go back to
  this menu

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Polycom Main Menu

• Press the red right arrow button to move to icon
  system info
• Press the red center button to select and go into
  System Info

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Polycom System Info

• Press red right arrow button 2 times to move to
  admin setup
• Go back to menu by moving to icon menu and
  press center red button, or press menu button
  on remote control

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Polycom Admin setup

• Password will be asked if it is set
• Move to icon LAN to configure basic IP
  connectivity

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Polycom LAN

• LAN/Intranet is essential for making IP video
  call
• H.323 is for making multi-party video call
• Press red center button to go to LAN/intranet
  page

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Polycom LAN Intranet

• Go to LAN Intranet menu for IP configuration
• If Polycom is behind Firewall/NAT (i.e. Polycom
  is in internal network and configured with
  private IP address ), go to Firewall/LAN
  connection

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Polycom LAN IP address setup
Warning beware of the IP conflict (duplicated
IP) !

• Host name assign a host name for polycom
• Optional, use WINS to resolve the hostname
• DHCP obtain address automatically
• IP address Global or private IP address
• DNS server can accept max. 3 entries
• Default gateway gateway to the Internet
• Subnet Mask define size of of the subnet
• WINS server optional, if name is resolved by
  WINS

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Polycom LAN setting

• Press key on the remote control to go to here
• By default, LAN Speed is set to Auto
• For some switches or hubs that fail to negotiate
  a 100M full duplex connection, configure it
  explicitly

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Polycom H.323

• Configure H.323 and related E.164 information if
  making Multi-point video call

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Polycom H.323 Setup

• Enter setup menu for E.164 number
• E.164 is a unique identifier, it acts like UIN in
  ICQ.
• Each user will be assigned a E.164 ID for
  multiparty video conference

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Polycom H.323 Setup

• Enter the H.323 name in the space, it is NOT
  necessary to be same as the login ID
• Enter the assigned E.164 number

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Polycom H.323 Setup

• Go back and select icon Gateway Gatekeeper

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Polycom Gateway Gatekeeper

• Tips press red right arrow button to enter .

• Enter H.323 system name
• Enter E.164 Number
• If Polycom is configured as point-to-point video
  call, select Use Gatekeeper Off
• If Multipoint, select Specify
• If Specify is selected, enter the assigned
  Gatekeeper IP address
• No need to enter 1719, it is appended
  automatically

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Polycom LAN Intranet

• Go back to menu LAN and then LAN Intranet
• Optional, if Polycom is behind Firewall/NAT

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Polycom Firewall LAN Connection

• Select Use Fixed ports and open these ports on
  the firewall
• Select System is Behind a NAT if Polycom is in
  internal network and configured as private IP
• To enable connection from outside, the firewall
  has to be configured to have a global IP mapped
  to a private IP
• Enter the mapped global IP in NAT Outside (WAN)
  Address

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Polycom User Setup

• Auto answer auto answer the incoming call
• Mute auto answer calls auto answer call, but
  mute the mic for higher security
• PIP Picture-in-picture,
• Auto PIP on when remote control put up, PIP off
  when put down
• Far control allow remote end to control camera
• Backlight compensation use in dim environment

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Polycom Camera Selection

• Besides the built-in camera, Polycom supports
  external video and audio input
• Press near key on the remote control display
  the local camera in full screen
• Press near key one more time and camera
  selection menu pops up as shown
• Default source is
• 1 built-in camera,
• 2 external camera in S-video interface
• S-to-RCA adaptor to accept more popular RCA
  interface

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Polycom Camera Selection

• While in the camera selection menu, press red
  right arrow button and move to camera 2 as shown
• Press red center button to confirm and video will
  be switched to camera 2 (external source)
• If switching back to camera 1, press near
  button again to show the selection menu again,
  move to left and confirm

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Polycom - Address Book

• Press the menu button on the remote control to
  go back to the main menu
• Move to Address Book and press red center button

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Polycom Address Book

• Create, edit and delete address
• Name, IP address, Bandwidth, calling mode will be
  defined in each entry
• Move up/down arrow button to highlight the name
• press top green button and call will be made
• Addresses are sorted in alphabetical order

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Polycom make pt-to-pt call

• Press the top green button on the remote control
  to go to the call menu
• Move to Speed space and select the desired
  bandwidth, maximum is 768kbps
• Enter IP address of the remote system and press
  green button to call

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Polycom Troubleshooting

• Network
• Duplicated IP address ? Correct IP, subnet mask,
  default gateway ?
• Ping the host to verify the connectivity, make
  sure it can reach the multipoint server
• Multipoint setting
• E.164 ID, gatekeeper setting, successful
  registered to the gatekeeper ?
• Video
• Cable connection to TV
• Video selection choose the correct video source
  ?
• Audio
• Microphone connected ?
• Microphone is NOT muted. Mic. with red light ON
  is MUTE