CONNECTING MANUFACTURERS TO

1
IMC OverviewforPennsylvania Business Retention
and Expansion Program

• Linda S. Weaver
• Manufacturing Business Advisor
• 570-329-3200 lindaw_at_imcpa.com

2
Overview

• Overview of IMC
• How We Work With Our Clients
• Benefits to the Client
• IMC Measures of Success
• IMC Services

3
IMC Overview

• Independent, non-profit organization connecting
  manufacturers to productivity, growth
  innovation
• 1 of 7 PA Industrial Resource Centers DCED
• 1 of 60 nationwide Manufacturing Extension
  Partnerships - NIST

4
IMC Overview

• 12-County Service Region
• Bedford, Blair, Centre, Clinton, Huntingdon,
  Juniata, Lycoming, Mifflin, Montour,
  Northumberland, Snyder, Union
• Partner with other local organizations,
  educational institutions, etc.

5
How We Work With Our Clients

• Assess situation
• Internal Services provide discounts on hourly
  rates
• External Services potential grant monies toward
  third-party consultants
• Partnerships with Other Agencies/Providers

6
Benefits to Our Clients

• Experts in our trade
• Current Industry Training
• IMC is the advocate for the client
• Unbiased look at clients current situation
• Look for the best fit to meet clients need
• Access to the right service providers, partners,
  etc.

7
IMC Measures of Success

• IMC has impacted over 400 manufacturers since
  1988
• Success measured by
• Increased Retained Sales
• Improved Productivity
• Improved Quality
• Labor Material Savings
• Improved Workforce Performance

8
IMC Measures of Success

• IRC clients increased labor productivity by 3.6
  to 5.0 percentage points per year.
• Productivity gains within IRC clients led to a
  2.0 billion increase in gross state product
  between 1988 and 1997.
• Every public dollar invested in the IRC program
  yielded almost 22 of additional income in the
  state.

9
IMC Services

• Information Technology
• e-Business Services
• Performance Improvement Quality
• Six Sigma Breakthrough Strategy
• Manufacturing Process Improvements
• Lean Manufacturing Strategies
• Product Innovation
• Strategic Management Services

10
Information Technology Services

• Level 1 Computer Assessment
• Local Area Network (LAN) Designs
  Implementations
• Manufacturing Software Selection Assistance (for
  small and mid-sized firms)
• Software Grant
• IT Support Services
• ITCare

11
e-Business Services

• E-Business Assessment / Competitor Analysis
• IMC Web Grant
• Web Site Marketing Management
• Sales Marketing
• Development
• Support
• Training

12
Performance Improvement Services

• Organizational Development Services
• Performance-based Programs
• Supervisor Training
• Problem Solving
• Process Analysis
• Team Building

13
Employee Morale Motivation

• GUNG HO!
• FISH!
• Employee Satisfaction Surveys

14
Quality Management Systems

• ISO 9000 Customized Consulting Services
• ISO 9001 Awareness Seminar for Managers and
  Supervisors
• Current System Survey Gap Analysis
• Continual Improvement
• ISO Quality Management System Implementation
• Internal Auditor Training
• Pre-Assessment Audit
• Registrar Grant
• Quality Improvement Tools and
• Techniques

15
Six Sigma Breakthrough Strategy

• Executive Overview
• Champion Training
• Green Belt
• Black Belt
• Site Support
• Grant

16
Manufacturing Process Improvements

• Operations Assessment
• Facilities Improvement
• Environmental, Health Safety Assistance
• Engineering Assistance

17
Lean Manufacturing Strategies

• Lean 101 - Principles of Lean Manufacturing
• Lean 202 - Value Stream Mapping
• Lean 203 - The 5S System
• Lean 204 - Set-Up Reduction
• Lean 205 - Cellular Flow Manufacturing
• Lean 207 - Total Productive Maintenance
• Lean Office
• Lean Accounting

18
Deloitte Touché Study

• PA companies will continue to face increasing
  competitive pressure from low cost countries.
• The keys to success in this decade lie in growing
  the top line of the cash statement through sales
  growth.
• Companies will prosper by developing well
  informed strategies based on product innovation
  and continuous improvement of enterprise
  performance.
• IRCs have sustained a strong positive impact on
  the commonwealth's economy.

19
IMC Expanded Mission

• Support central PA businesses by providing them
  access to a team of experienced sales, marketing,
  product innovation and strategic experts.

20
Product Innovation

• Market Research
• Product Design
• Product Development
• Product Marketing
• PD Grant

21
Sales Marketing

• Sales Training
• Sales Plans
• Market Analysis
• Marketing Plans

22
Strategic Management Services

• PBA-Professional Business Advisor
• Executive Coaching
• Strategic Long-Range Planning
• Succession Planning
• Transformation
• Turnaround Plans
• Financial Analysis

23
Summary

• IMC Overview
• IMC Services
• Information Technology Services
• E-Business Services
• Performance Improvements Quality Systems
• Six Sigma Breakthrough Strategy
• Manufacturing Process Improvements
• Lean Manufacturing Strategies
• Product Innovation
• Sales Marketing
• Strategic Management Services

24
Questions?
25
Thank You

• Linda S. Weaver
• Manufacturing Business Advisor
• 570-329-3200 lindaw_at_imcpa.com