Scotland Benchmarking workshop

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• Scotland Benchmarking workshop
• Seminar May 2009
• Jean Rae
• Quest Regional Assessor

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The last year

• Continued growth
• Our common purpose
• New office location
• New Management Structure
• Consultation and review

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Changes to Quest new Management structure


Quest Steering Group
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The Quest Pack

• Hard copy introduction, BPP, SAQ, Appendices
• Web based access to guidance materials
• Available as a subscription service

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The Quest Pack

• Version 5?
• Consultation and review

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So how is Quest performing?
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Quest Performance to 1 Jan 09

• Number of FM Centres registered 1030
• Scotland 94 (21 new registrations in 2008)
• Number of SD Teams registered 72
• Scotland 5.

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Quest Performance to date

• Highest FM score Littledown Centre 92,
• in Scotland South Lanarkshire Lifestyle 84
• Highest SD Score East Riding of Yorkshire 93,
  75 of teams are highly commended or excellent

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Quest Performance to date

• More stats
• V4 655 Approvals
• In Scotland over half of Centres now doing V4
• Who is Excellent?
• Highest Littledown Centre 92, Bisham Abbey 89
  Holme Pierrepont Lilleshall 88, Quays and Isle
  of Mann 87
• SLanarkshire Lifestyle 84

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Quest Performance to date
Average FM score for V4 is 73 and 71 for
Scotland 2007 average 72 71
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Quest Performance to date
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Quest Performance to date

• More stats
• FM Strongest Mgt Issues V4 Averages
• SDR 5 ICT
• STAF 2
• CR5 (Scotland 7.8)
• FM Weakest Mgt Issues
• SDR3 Partnerships (Scotland 6.5)
• CR3 Research 6.7
• SDR 6 Continuous improvement 6.7.

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www.questnbs.info
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