Investing

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• Investing
• in Property
• Presented by Century 21 Aaron Moon Realty

11/581 Ross River Rd, Kirwan QLD 4817
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Introduction

• Principals introduction

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How to SPOT a potential hot SPOT Presented by
Aaron Moon

• Near shopping facilities, restaurants, schools,
  libraries, sporting facilities, parks, unis
  hospital
• Transition phase cafes, lifestyle-type shops
• Beachside or easy access to beach
• Range of housing styles
• Adjoining suburbs high price increases

• Does demand exceed supply? (vacancy rates)
• New developments happening in the area (new
  railway, arterial road, shopping centre)

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Purchasing an investment property? Presented
by Aaron Moon

• SOME HANDY HINTS
• Read through local papers / internet (ensure that
  you compare 100 of properties)
• Would you live in the property? (the quality of
  a property will reflect the quality of a tenant)
• What is the property constructed from? (Building
  maintenance)
• Is there something unique about the property
• (on water, close to the beach/transport)
• Choose properties with lock up garages, ensuite
  and fenced yards.
• Is the property assessable? (transport, shops
  local amenities)
• DO YOUR HOMEWORK TAKE YOUR TIME

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Asset Management Presented by Vicki
Blackburn

• Refer to asset
• management made
• easy PowerPoint

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Asset Management made easy
Welcome to a company that recognises you need
more than just the weekly rent that service is
more than just a smile and that maximising your
income is more important than ever
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Our promise to you

• We will skilfully represent you
• We will strive to maximise the return on your
  investment
• We will strive to optimise capital growth
• We will strive to deliver peace of mind

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Why choose us?

• We want to get it right the first time
• We want to get you the highest possible rent
• We will have a positive enthusiastic attitude
• We will promptly return telephone calls
• We will provide solutions not excuses
• We will go the extra mile to make you happy

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We guarantee our service

• Our commitment is to strive
• towards providing you with
• the highest standard of
• service possible. Promises are
• easily made and just as easily
• forgotten. We believe that we
• are unique in offering our
• service guarantee.
• For a full outline of the services
• we guarantee refer to our
• company profile.

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We guarantee to provide you with a comparative
market analysis

• We dont like to guess the rent
• We are constantly monitoring the market to ensure
  that you receive the best possible rent
• When appraising a property we will provide you
  with a detailed report substantiating the weekly
  rent we quote.

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Choosing an asset manager

• An asset manager is a title
• given to someone who is
• focused on managing your
• asset not just the property.
• When selecting an asset
• manager you need to choose
• someone who knows the law
• and is confident in applying
• the law. Someone who will pay
• attention to the finer details
• and continually strive to
• maximise the return on your
• investment.

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Questions to ask when choosing an asset manager

• Your property is a valuable
• asset that requires care and
• attention from a professional
• agency. We recommend that you
• qualify potential managers prior to
• placing your investment into just
• anybodies hands.
• For a detailed overview of
• questions to ask an agency refer to
• our company profile.

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Beware of cheap fees!Are you wanting the
cheapest service or the best service?

• If an agency is offering a
• discounted fee, you can
• be sure they will also be
• offering a discounted
• service. If they discount on
• fees, they may easily
• discount on the rent when
• negotiating with tenants!

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Building confidence in our ability to deliver a
quality service

• We understand that
• property owners often have
• real concerns when
• choosing an agent.
• Following is an overview of
• how we can overcome
• some of your concerns.

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Tenant SelectionWhat if we are concerned about
the wrong type of tenant?

• Hassle free management
• commences with tenant
• selection
• We accompany tenants to the property we dont
  hand out keys
• We are very hard to please and interview all
  prospective tenants
• We want to choose someone who will care for the
  property
• We are thorough with our reference checking
• We have access to tenant default agencies

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Anti DiscriminationWhat if we dont want
children or single mothers

• It is important to note that as a
• professional agency we
• must work within the state and
• federal anti-discrimination
• guidelines. It is often not the
• status of a tenant that will
• determine if they are a quality
• tenant but the references they
• supply.
• You can be confident that
• we want the best tenant for
• your property!

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Preparation of paperworkWhat if we are concerned
about paperwork issuing notices

• With the complexity of
• legislation requirements it is
• important that we get the
• paperwork right from the
• beginning. We have quality
• systems in place to ensure
• that we mitigate human
• error to ensure the tenancy
• is binding and enforceable on
• your behalf. We have a
• collection of disclaimer notices
• to protect your investment.

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Rent ArrearsWhat if we are concerned about the
tenants falling into arrears?

• We understand that the
• payment of rent is the
• reason you have the
• investment. We are
• tough when it comes to
• enforcing rental payments
• and are relentless to the end
• if a tenant defaults.
• We believe that our tenancy
• arrears are minimised by
• our strict tenant selection.

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Insurance CoverWhat if we are concerned about
something going wrong?

• Our office highly recommends
• insurance cover for
• Building insurance
• Contents insurance
• Public liability insurance
• Landlord protection insurance
• Insurance cover, provides
• you with that little extra
• peace of mind in an
• unexpected event.

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Marketing advertisingWhat if were concerned
that the property will remain vacant?

• We provide our clients with a
• detailed and unique marketing
• plan because we understand
• that a poorly marketed and/or
• advertised property can lead
• to greater vacancy periods,
• resulting in a loss of income to
• you.
• We dont like to wait for
• tenants to come to us! We
• want to go in search of the
• tenant and have a waiting
• database of qualified tenants.  

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Marketing StrategiesReaching the local community

• Advertise in local papers
• Display a to let sign at the property (if
  applicable)
• Circulate rental listing sheets to local
  professional offices
• Colour photo displayed on our rent listing sheet
  internet
• Property listed on our outside rental board
• Networking with large organisations (i.e.
  hospitals, colleges, national corporate firms)
• Place rental listing sheets on local notice boards

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InspectionsWhat if we are concerned that the
property wont be cared for?

• In todays legal web of litigation
• claims, we understand the
• importance of ensuring that the
• property is presented in a clean
• safe state of repair. We
• regularly carry out inspections
• and provide you with value
• added feedback
• Renovations improvements
• Areas of potential risk
• Preventative maintenance
• You will promptly receive a full
• written report with colour photo
• after each inspection.

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Maintenance ManagementWhat if we have
maintenance concerns?

• Our tradespeople are
• licensed, insured qualified
• to protect your investment.
• We promptly respond to
• all tenant maintenance
• issues in accordance
• with your instructions.

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Accounts ManagementWhat if we dont have time to
pay accounts relating to the property?

• We understand that many
• property owners require a
• total worry free package.
• We can pay all accounts
• relating to the property on your
• behalf
• Body corporate
• Council rates
• Insurance premiums
• Or any others accounts that
• may arise

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End of month accountingWhat if we need our money
on a certain date?

• Our office disburses money via
• electronic transfer allowing
• you to receive your money
• quicker.
• We provide a financial summary
• statement at the end of the year
• to assist you with taxation.

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Rental IncreasesWhat if we want to increase the
rent?

• We are constantly monitoring
• the market on your behalf.
• We conduct our own market
• research and gather information
• from industry experts to ensure
• that we are getting the best
• possible rent for your investment.
• You can be assure that our
• primary focus is to implement rent
• increases to maximise your
• return.

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Legal proceedingsWhat if we encounter a
difficult tenant?

• Our first action is always
• self resolution. If we
• encounter a difficult tenant
• that does not want to
• cooperate we may need to
• take the matter to the
• tribunal for a court ruling.
• You can be assured that we
• are aware of the legal
• requirements necessary to
• protect your investment.

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Attention to detailWhat if we are concerned
about a companys attention to finer details?

• Our office takes asset
• management seriously
• and for this reason we have
• invested a considerable
• amount of time money
• implementing a quality
• procedural system of
• checklists, forms letters to
• reduce human error. We are
• happy to showcase our system
• how it can protect your
• investment.
• (checklist example outlining our attention to
  detail)

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What if we get it wrong?

• Lets be honest
• sometimes we can get
• it wrong. However, we want
• you to know that our goal each
• day is to work towards
• delighting you. We want
• to be known as an agency
• that is full of solutions not
• full of excuses.
• If we get it wrong let us know
• immediately!

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CommunicationThe key to developing a
relationship and trust

• We value your feedback
• and like to survey our
• clients to find out what
• we are doing right and
• what we can do a little
• better. We also carry out
• happy calls throughout the
• tenancy to give you peace of
• mind that everything is
• operating smoothly with your
• property and tenant.

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We will do whatever it takes!

• We want your business
• We want you to be happy
• We want to delight you
• We want to increase your wealth
• We want you to know that
• whatever you require
• we can arrange it

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Investment for a professional service peace of
mind

• We may not be the
• cheapest but we know
• that we are the best.
• We can tailor
• design a service
• package to suit your
• needs.

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Choose our asset management division today to
manage your property

• To enjoy the wealth
• created from your
• investment property and
• to secure your future

Contact our office to receive a FREE investors
profile highlighting how you can maximise your
income or to receive FREE advice! T 07 47 236
999 F 07 47 236 977 E aaronmoonrentals_at_century2
1.com.au