Lynn McPheeters

1
Department-wide Training on Activity Based
Costing

• Lynn McPheeters
• Director, Leadership and Performance Center
• Department of the Interior University
• August 12, 2003

2
Drivers for Activity Based Costing

• Deputy Secretary memo dated January 16, 2002
• Improved program management
• Evaluating our performance and delivering best
  value to our customers
• Quality cost implementation

3
Training Goals

• Provide a consistent message on why we are doing
  Activity Based Costing
• Review the DOI/bureau business rules surrounding
  time entry
• Allay fear of change that comes with implementing
  Activity Based Costing

4
Overview ABC Training Project

• Who
• All DOI employees
• What
• Provide a bureau-specific Web/CD based
  messaging/learning resource to familiarize and
  train DOI employees with Activity Based Costing
  principles and coding
• When
• Training will begin in September 2003 in concert
  with ABC rollout
• Where
• Training will take place online (over the
  Internet and on stand-alone CD ROM)
• Why
• Provide a consistent message as the Department
  moves to new way of cost accounting all
  employees will use ABC methodology

5
Project Sponsors

• Lynn Scarlett
• Assistant Secretary Policy, Management and
  Budget
• Nina Rose Hatfield
• Deputy Assistant Secretary Budget and Finance

6
ABC Steering Committee
7
ABC Training Committee
8
Why CD/Web Based Delivery

• Most transformational methodology
• Delivers compelling and consistent message to
  large, globally distributed audience
  cost-effectively
• Designed for audiences that are technically
  sophisticated and accustomed to instantaneous
  results
• In an age of information overload, helps to
  ensure that message is heard and retained

9
Training Methodology

• There are 10 participating bureaus/organizations
  that will have a customized Webcast/CD produced
  hence, 10 separate URLs/CD ROMS
• Office of the Secretary
• Bureau of Land Management
• Minerals Management Service
• Bureau of Reclamation
• Bureau of Indian Affairs
• Fish and Wildlife Service
• National Park Service
• Office of Surface Mining
• U.S. Geological Survey
• National Business Center

10
Lessons Learned from Arizona Pilots

• Need more clarification on how data will be used
• Need for a standardized training format and
  content to reflect a unified DOI message
• More information on how we are coding our time to
  the activities

11
ABC Training Content
Current Webcast/CD will include

• DOI overview message
• Secretary Norton introduction
• Steve Williams, Director Fish and Wildlife
  Service, remarks
• Bureau segment
• Leadership message
• Person-on-the-street interviews
• Review of associated business rules with
  reporting time
• Where to go for help
• Bureau help desks
• Bureau Web sites
• DOI University Web site www.doi.gov/training/abc
  

12
Accomplishments to Date

• Secretary Norton filming completed
• Steve Williams shoot at Patuxent completed (FWS
  leadership message and Department segment)
• Filming on schedule
• Washington, DC shoots completed (August 5 7)
• Phoenix, AZ shoots this week (August 13)
• Denver, CO shoots August 18 19
• All tasks completed
• Fish and Wildlife Service
• U.S. Geological Survey
• National Park Service

13
Implementation

• Rolling distribution
• Training team to meet week of August 25 to
  develop distribution schedule
• As each bureau completes filming, CD is released
• Bureau put on Internet or Intranet
• Distribution begins end of August