Ask Montana

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Ask Montana!

• Get answers to your questions from a librarian
  24/7!
• http//askmontana.org

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Who Provides the Service?

• Ask Montana is provided by a consortium of
  Montana libraries.
• It is funded by local Montana libraries, the
  Montana State Library, and with a grant from the
  Institute of Museum and Library Services (IMLS).
  

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What is Ask Montana?

• Ask Montana is an online reference service that
  allows you to chat with a librarian who
• Can answer your questions
• Assist you with online research
• Help you navigate the Internet

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What is Ask Montana?

• Montana librarians and librarians around the
  world constantly monitor the service, providing
  you with assistance
• 24 hours a day
• 7 days a week
• 365 days a year
• Whenever you have a question, we have your answer!

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Sounds great, but how do I use it?

• http//askmontana.org

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Accessing the Service

• Libraries throughout the state participate in the
  service, so visit your librarys Web site and
  look for the Ask Montana logo
• OR go directly to http//askmontana.org

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Fill in the form and click submit
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Start chatting!

• As soon as the librarian begins chatting with
  you, a split screen will appear with your
  conversation on the right side and
  recommendations for using the service on the left
  side, like this

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Enjoy the experience!

• The librarian has the ability to send you useful
  Web sites that will appear on the left part of
  your screen.
• You and the librarian can co-browse explore a
  Web page together to be sure you find the
  information you need.

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Ending the session

• When you have the answers you need, click on the
  EXIT button
• If you provided your email address on the chat
  request form or during the session, a complete
  transcript of the session will be sent to you,
  like this

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Why It Works

• Its available when you need it 24/7!
• Its available where you need it at your
  fingertips!
• Its interactive you dont just get answers,
  you get instruction for the future!
• Its personal you get one-on-one help with your
  own question!
• Its professional a librarian, an expert in
  finding information, helps you find reliable
  sources!

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Go to http//askmontana.org to try it out! Well
see you online!