Getting Started with Nevada ePay

1
Getting Started with Nevada ePay

• ePay Implementation Process

2
Introduction

• This Series will cover the ePayment
  Implementation Process
• Including High-Level Discussion on Decisions
  Needed to be Made
• Ask Questions at Stopping Points during this
  Presentation

3
ePayment Solutions

• e-Payments provide an alternative way to receive
  payment for goods and services provided to the
  State Agencys customer
• Since every State Agency or Entity has their
  unique requirements, this presentation should be
  used as a planning guide

4

• Payment Channel
• Web, IVR,
• On-Behalf-Of (OBO)
• Kiosk
• Other
• Over The Counter (OTC)
• Payment Method
• Credit Card
• Debit Cards (Pin-Less, Pin-Based)
• E-Check (Via one time ACH)

5
Paypoint System Flow
6
Admin Functions
7
Daily Posting File
8
Reconciliation Process
9
Exception Processing

• E-Check (ACH) Returns
• Credit Card Charge-Backs
• Refunds/Voids

10
Costs to Agency

• FDGS Per Transaction Costs 0.20
• (Price Decreases as Volume Increases)
• Bank Discount Costs
• ( of Transaction Amount)
• Visa 1.6
• MasterCard 1.6
• AMEX 2.4
• Discover 1.9
• Debit 1.4
• Pin-less/Pin-Based Debit .65 per transaction
• Agency WEB Development Costs
• Projected Cost Calculator (Available)

11
Processing Fees

• Fee/No Fees
• Flat Fee to All
• MasterCard, AMEX Discover
• Apply to all Cards
• Separate from ACH

12
Time Line

• Make Decision (120 Hrs)
• Order Merchant Numbers (80 Hrs.)
• Complete FDGS Forms (16 Hrs.)
• Technical Read Integration Guide (40 Hrs.)
• Code to FDGS APIs (80 Hrs)
• Systems Testing (80 Hrs)
• QA Testing/FDGS Systems Test (80 Hrs)
• Soft Launch/FDGS QA 1.00 Limit (32 Hrs)
• Full Production (30 Min)

13
Information Required

• Transactions and Average Dollar amount per Year
• Average Monthly Transaction Amount
• Agency Bank Deposit Settlement Account
• Business and Customer Support Contact Information
• Merchant Numbers assigned

14
Decisions to be made

• Payment Methods
• How to interface with FDGS
• WEB service call
• HTTPS Page Post
• Page POP
• Name to appear on Customers Financial Documents
• ID the Super-User Administrator

15
More Decisions to be Made

• Number of Times to re-present ACH Items
  (In-Active at this Time)
• Duplicate Payments identifier
• How many minutes
• Same Payment Amount
• Same Credential

16
State Standards

• Cut Off Time (230 PM PT)
• FDGS Agency User Field Definition
• 1 200 (Agency use)
• 201 250 (Treasurer/Controller)
• Naming Standards NV E-Tax
• Agency Daily Posting File
• Naming Standards for Customer Statements

17
Who Is Up Coming

• Department of Motor Vehicles
• State Treasurers Pre-Paid Tuition
• Department of Taxation
• Public Utilities (Currently Testing)
• Nevada State Emergency Response Commission (Next
  Quarter)

18
Conclusion

• Thank You for Your Interest Today
• Contact Ismael Y. Hernandez, PMP
• 775.684.4949 Work
• 206.499.9454 Cell
• Ihernandez_at_dmv.state.nv.us
• Contact Dave McTeer,
• Dept of Administration, Chief Project Manager
• 775.687.9050
• Dmcteer_at_govmail.state.nv.us