CTGHS Generic Corporate Presentation

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CTG Healthcare SolutionsE-Health Success
Storyat

• July 19, 2000
• ITAA Web Cast

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Presentation Summary

• CTGHS Background
• Aurora Health Care Background
• Auroras Cerner HNAM Project
• CTGHS Solution
• Custom System Management Solution
• Conclusion
• Questions and Answers

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CTG HealthCare Solutions Company Background
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Company Overview

• More than 250 Clients
• Supporting Over 25 Leading Healthcare Software
  Systems
• Healthcare IT Consultants Deployed Nationally

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Organizations Served

• Integrated Delivery Networks
• Academic Medical Centers
• Hospital Systems
• Physician Groups
• HMOs
• Related Organizations

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CTGHS Services

• Software Applications

Systems Integration
IT Management Consulting
Infrastructure Support

e - Business
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CTG Parent Company

• Founded in 1966
• Publicly Traded on NYSE (TSK)
• Revenues Over 472 Million in 1999
• 4,500 IT Professionals 55 ISO 9001-certified
  sites in North America Europe
• Provides Comprehensive IT Consulting Services to
  Global 2000 clients through three innovative
  businesses
• Zenius E-business strategies and solutions
• Exemplar application and IT solutions
• ITCapital talent management solutions

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Aurora Health Care Background
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Aurora Health Care

• Aurora Health Care dates back more than 130 years
• Established as not-for-profit system in 1984
• Wisconsins largest not-for-profit health care
  system and private employer
• 20,000 employees
• More than 230 locations

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Aurora Health Care

• Based in Milwaukee, Aurora encompasses
• 13 hospitals
• More than 500 physicians
• 2,700 private practice physicians
• A comprehensive home health agency
• Several long-term care facilities
• Social service agency
• Community pharmacies

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Auroras HNA Millennium Project Overview

• Cerner development partner
• Implementing HMAM suite of products
• Maintaining 12 or more environments
• Large project team
• Integrating legacy HIS and ambulatory systems
• Employ multiple integration engines

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Auroras HNA Millennium Project Objectives

• Partnered vision with Cerner
• Everyone knows their name
• Standardize system management
• Optimization of IT investment
• Knowledge transfer

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HNA Millennium Client/Server Architecture

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Basic Migration Strategy
PROD
TEST
DEMO
BUILD
Product Development/ Development Testing
New Cerner Releases/ Initial Functional Testing
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HNAM Environment Management

• Business issues
• No comprehensive end-to-end management tools
• Application / technical resources
• Time consuming manual audit and validation
• Alpha code implications
• Code migration

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CTGHS Solution

• Project Team Training
• HNAM System and Domain Management
• Application build
• Data and system audits
• Integration engine scripting
• Conversion services
• Custom system management solution

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• CTGHS Solution for
• Total HNAM End-to-End System Management

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What is it ?

• The Virtual System Management Solution is a
  powerful, flexible, and comprehensive software
  management system for automating, controlling,
  and expediting the Cerner HNA Millennium system
  application development and maintenance life
  cycle

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Features

• Web enabled
• Change Management
• Forms enabled e-Requests
• Work flow enabled
• Provides change management structure and history
• Issue Management
• Forms enabled e-Tracking
• Provides issue management and remediation history

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Features

• Technical Environment Management and Support
• Extends to ALL components of the HNAM environment
• No dependency upon prior change management
  process intervention or logging
• Audit / Reconciliation
• Code Dependencies
• Code Migrations
• Disaster Recovery

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How can it help ?

• The system is a complete solution designed
• to serve as a management, automation,
• migration, security, and auditing tool
• which completely monitors, validates,
• archives, and implements all changes
• to the Cerner HNA Millennium
• environments

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The System Manages

• Change Requests
• Documentation
• OCD Implementation
• Common Desktop
• Front-end Code Shares
• Back-end Code Warehouses
• Dic-Dat (Cerner Dictionary)
• Inclusive of platform operating systems, NOS,
  RDBMS, and network protocol

• Transaction Database (TDB)
• Database Schema
• Database Data (reference/activity)
• HNAM Application Servers
• Software Component Relationships
• Source Listings
• Testing
• Issue Management

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The System Expedites

• Auditing
• Change Control Meetings
• Back out and Recovery
• Change Impact analysis
• Emergency Maintenance
• Parallel Testing
• Quality Assurance

• Software Control
• Software Development
• Software Maintenance
• Staged Implementation
• Test to Production Migration
• Code Troubleshooting

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Realized Benefits

• Proactive system administration
• System stabilization
• Improved system performance
• Normalized support requirements
• Enhanced inter-project team communication
• Referential data integrity

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In Summary

• The Virtual System Management Solution
• Diminishes capital and operational resource
  requirements
• Facilitates decentralized project groups
• Increases efficiency and manageability
• Improves IT service levels
• Provides disaster recovery capability

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Questions

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