News from On Time Support

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News from On Time Support
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Who is On Time Support?

• Based in Houston area.
• Locations are in Houston and Phoenix.
• We provide on site training and installation
  services for MET/CAL and MET/TRACK.
• We provide standard software products that
  support MET/CAL and MET/TRACK.
• We travel a lot......

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So, Where is Houston??
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Houston Sights........
NASA
Energy Capital
Largest Rodeo
We like fireworks
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So, what's it like where I live??
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One of our local Pets.....
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All OTS Products are Compatible with MC/MT 7.1

• OTS Products
• Metrology Xplorer 1 and 2
• E-Mail Notification
• Change/Log
• Process/Track
• Remote Pipeline
• Barcode Magician Basic/Plus
• Ruska Pressure Driver Package
• Database Validation
• Literature is available at the back of this room.

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Join the METLIST

• Its Free!!!
• Its not a commercial.
• This is a forum to get help and information.
• You must register to be on the metlist.
• When a metlist user sends an E-Mail, this E-Mail
  is sent to the metlist users.
• Log on to the OTS web site to register
  www.ontimesupport.com

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E-Mail Notification for MET/CAL

• Based on METDaemon technology.

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E-Mail Notification Cont....

• Utilizes On Time Support's new METDaemon
  Technology.
• Easy Installation Usually does not require a
  server re-boot.
• No ODBC to configure.
• No Client Installation. Client can be any kind
  of computer as long as it has a current web
  browser (Must support JavaScript, CSS 1.0, DOM
  1.0).
• E-Mail Notification is an application for the
  OTS METDaemon.

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Benefits of an E-Mail System?

• Messages may include notifications that
  instruments are due for calibration, escalation
  reports, instruments significantly out of
  tolerance, instruments due for pickup, or even
  customer feedback surveys.
• Messages are automatically sent from a schedule
  which the user determines by using a simple
  web-based interface.
• E-Mails are HTML formatted that may or may not
  contain data to a list of recipients. Reports
  are generated via an SQL Query. Reports are
  in-line, not attachments.
• Recipient lists may include a group of people, be
  sent to an individual, or sent to both groups and
  individuals. There is no limit to the number of
  groups, nor is there a limit to the number of
  groups an individual may be included in.

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Example E-Mail (Non Styled)
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The Code for the E-Mail Report
Select i4201 "Asset ", i4202 "Mfg", i4203
"Model", i4204 "Description", i4206 "Serial
Number", Dateformat(c2303, 'MM/DD/YYYY') "Due
Date", (select '' where c2303 lt NOW())
"Overdue", l2801 "Checked Out To" from
mt.inventory, mt.calibration, mt.location where
mt.inventory.mtag mt.calibration.mtag and
mt.inventory.mtagmt.location.mtag and c23391
and l28151 and l2801'Joe Technician' order by
C2303 Asc
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So, what was the customer reaction to E-Mail
Notification?

• Reaction has been great! As usual customers came
  up with new ways to use the product and asked for
  more info.....
• Escalation reports have been a big request. A
  newsletter is now available.
• Documentation of out of tolerance events can be
  E-Mailed to the customer.

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Customer Comments

• Comments like
• It cut way down on phone calls to the lab.
• Eliminated the redundant reporting process.
• Customers like the fact that they can use any
  computer anywhere (within the network) to manage
  the E-Mail system (no client install).
• Easy Installation, no server rebooting, no
  Installshield.
• Reports can be made quickly, in minutes.

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E-Mail Notification Cont...

• Sold by Fluke and OTS
• OTS has two Quick Start Options
• 5 Reports and one format.
• 10 Reports and two formats.
• OTS will require the customer database or
  customization.
• Works with any E-Mail system using SMTP.
• OTS part 5080, 5080-5PKG, 5080-10PKG

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Database Validation Services

• OTS has created an automatic database validation
  product that creates a test report based on the
  customer's database configuration. This report
  will help with FDA, Nuclear, and any other
  regualator agency.

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Database Validation Cont...

• The OTS technician will train the Lab Manager in
  the use of the software and how to interpret the
  results. The Lab Manager may use the software
  repeatedly as the database is modified. The OTS
  technician will spend one week on site.

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Network Based Label Printer
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Label Printers....

• This a true network label printer.
• Uses standard RJ45 network connector.
• The printer is addressed via TCPIP.
• True Bi-Directional Communication provides
  feedback to the operator.
• Power Requirements
• Voltage inputs are 100-240V at 50-60Hz. All you
  need is a PC style power cord. We have packaged
  everything inside and there are no messy power
  bricks or power cords to deal with.

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Printer Cont ....

• You can have as many printers as you want.
• We offer printer clustering.
• Crystal Reports are configured to address
  specific printers.
• Windows profiles are not a factor during
  installation.
• Installation is easy.

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Custom Printer Clusters Are Available

• We offer 3, 4, and 5 Printer Packages.
• A 5 Port Switch is included along with custom
  length network cables.

• You could have different size cartridges in each
  printer allowing the lab a lot of flexibility.

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Barcode Magician Basic/Plus

• Barcode Magician Plus has really become popular .
• Batch Calibration saves a lot of time.
• Ease in creating Repair records.
• More powerful SQL Queries if they are needed.
• Allows the user to add new assets.
• Basic and Plus stations can exist on the same
  system.
• Working on language translations.
• A great way to automate your database.

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Metrology Xplorer History

• On October 1, 1999 OTS released the Metrology
  Xplorer series.
• METEX1 gained a reputation for being extremely
  fast and reliable.
• METEX1 has a special site license.
• METEX1 supports Crystal Reports and SQL Reports.
• Many people thought that using a web browser to
  look at data was a dumb idea.

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Q4 2006 Metrology Xploer 2

• Yes, its really coming.
• Looks and feels just like MET/TRACK 7.
• Does not replace Metrology Xplorer 1.
• Metrology Xplorer 2 is also designed to operate
  with large databases.
• There is no client installation, just use the
  browser.
• Server support is Windows based, with Unix coming
  soon.

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The METDaemon History

• The METDaemon is the OTS application server for
  new upcoming products.
• The First METDaemon Product, E-Mail Notification
  was released in November 2004.
• The METDaemon is the OTS application server and
  requires no client installation. Just use the
  Web Browser.
• We have been working on new Web Browser products
  for future applications.

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Metrology Xplorer 1.2

• Metrology Xplorer 1.2 is released to support
  MET/CAL/TRACK version 7.1
• Standards can now be displayed in the calibration
  screen for each calibration record.
• New style sheets and "Themes" have been added to
  present a pleasing and interesting display. Six
  different themes are available. Custom
  backgrounds are also avalible. If you contact us
  we may be able to create it for you.

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METEX 1.2 Cont......

• A major improvement is the use of Crystal Reports
  10. It is now much easier to configure a Crystal
  Report for Metrology Xplorer 1.2.
• You can now select from a list of calibration
  histories after you have selected an Asset.
  Several customers have asked for this feature.
  This means you or your customer can print
  separate AS-FOUND and AS-LEFT certificates via
  the Web Browser.

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Metrology Xplorer 1.2Calibration Screen
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Metrology Xplorer 1.2Treeview Screen
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Metrology Xplorer 1.2Example Certificate
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Metrology Xplorer 1.2Example Certificate
Cont.....
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Metrology Xplorer 2

• Uses the OTS METDaemon
• There is a major requirement for METEX2
• Companies are starting to eliminate Desktop PC's
  in favor of dumb graphics terminals.
• METEX2 eliminates ODBC configuration.
• Everything runs from the METDaemon.
• Because of some new OTS Technology, the
  application acts like a compiled C or VB app.
• No Install Shield. No Server Reboots.

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Metrology Xplorer 2

• It provides the same basic functionality as
  MET/TRACK allowing data to be entered into the
  database.
• No Client Installation Necessary

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METEX2 - More

• METEX2 will release during September.
• Any customer that purchases a license will
  receive free updates for one year.
• METEX2 operates very much like MET/TRACK except
• Currently does not support Crystal Reports.
• Uses SQL Reports from the METDaemon.
• Results support MET/CAL Classic Format.
• Only Supports English at this time but other
  languages will be added.

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Customer Comments on METEX2

• Most Customers that have evaluated Metrology
  Xplorer 2 have commented that they forgot they
  were using a browser.

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METEX1 METEX2

• Site License
• View Only
• SQL Reports
• Crystal Reports Yes
• Desktops No
• Lookup/Validation No

• Floating License
• Add/Edit/Delete Data
• SQL Reports
• Crystal Reports No
• Desktops Yes
• Lookup/Validation Yes

METEX2 does not replace METEX1. The licensing is
different for both products. We are also looking
at another METEX1 release.
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METEX2 Login Screen
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Search Screen
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Browse Data
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Edit Data
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Select Desktops
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Run Reports