Consumer Health

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Consumer Health For Public Libraries Mary Klat
t
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Does this sound familiar?

• Patron I need information about peoria.
• Librarian Let see, Peoria, are you interested in
  travel, geography, or history of the area?
  
• Patron Not Peoria Illinois. Its something I
  got. My dentist told me.
  
• Librarian Oh, pyorrhea. Lets see what we can
  find.

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What we will cover

• The role of public libraries in providing health
  information
  
• Types of questions
• Ethical legal aspects
• Core print collection, weeding
• Core websites
• Evaluating Internet resources
• Health-E Illinos

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Goals

• Participants will be able
• To identify primary consumer health resources
• To locate information on diseases, drugs, and
  other medical topics. Be introduced to basic
  print and Internet websites
  
• To evaluate websites that contain health
  information
  
• To find services and providers in the state of
  Illinois by disease, condition or location

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Public Libraries Librarians

• Community resource providing books, multi-media,
  databases, selected web sites
  
• Sensitive and responsive to community information
  needs
  
• Provide Internet access (especially for those who
  have no other access)
  
• People factor most importantly providing
  guidance (including referrals) and assistance in
  using health information resources
  

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Definitions

• Consumer Health Information
• Information on health and medical topics
  provided in response to requests from the general
  public, including patients and their families.
  
• Patient Education
• a planned activity, initiated by the health
  care professional, whose aim is to impart
  knowledge, attitudes and skills with the specific
  goal of changing behavior, increasing compliance
  with therapy and, thereby, improving health.
• http//caphis.mlanet.org/resources/caphis_statemen
  t.html

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Definitions

• Health Information literacy
• The degree to which individuals have the
  capacity to obtain, process, and understand basic
  health information and services needed to make
  appropriate health decisions.
• http//www.healthypeople.gov/Document/HTML/Volume1
  /07Ed.htm
  

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Types of Questions

• I need information on
• A disease or condition
• Medical tests / Medical procedures
• Medication/drug information
• Utilization of health care services
• Newspaper article or report (television, radio)

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Legal Responsibilities

• Do not give advice or interpret medical
  information (practicing medicine without a
  license)
  
• Do not give opinions
• Do not share personal stories

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Ethical Responsibilities

• Advice/instruction on locating using materials
  resources
  
• Be clear to users about your role as a librarian
• Keep current
• Keep user requests confidential
• Be tactful, respectful, and non-judgmental
• American Library Association, Reference and User
  Services Association. Guidelines for Medical,
  Legal, and Business Responses. 2001.
  http//www.ala.org/Content/NavigationMenu/RUSA/Pro
  fessional_Tools4/Reference_Guidelines/Guidelines_f
  or_Medical,_Legal,_and_Business_Responses.htm

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Core Print CollectionA Sampling

• Medical Dictionary
• General home medical guide
• Alternative medicine source book
• Drug information
• Laboratory tests
• Procedures
• System, or best medicine
• Health Reference Series http//www.omnigraphics.co
  m/category_view.php?ID3
  

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Core Internet Websites

• MEDLINEPlus http//www.medlineplus.gov
• NIH Healthfinder - http//www.healthfinder.gov/
• NIH Senior Health
• Cancer.gov http//www.cancer.gov
• Drugs
• MedlinePlus
• FDA Consumer http//www.fda.gov
• Centers for Disease Control www.cdc.gov
• National Center for Health Statistics -
  http//www.cdc.gov/nchs/

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MedlinePlus

• www.medlineplus.gov
• Safe, trustworthy information
• From the U.S. Government
• More detailed information

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Healthfinder

• www.healthfinder.gov
• Safe, trustworthy information
• From the U.S. Government

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NIH Senior Health

• www.nihseniorhealth.gov
• Information for older adults from the U.S.
  National Institutes of Health

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Cancer.gov

• http//www.cancer.gov
• Types of cancer
• Treatments and clinical trials
• Screeing and testing
• Cancer statistics

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Federal Drug Administration

• www.fda.gov
• Food safety, allergens, food bourne illness
• Drugs regulations and drug information
• Medical Devices Choosing a device, problems
  with devices, recalls
  
• Biologics vaccines, tissues, gene therapy

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Centers for Disease Control

• www.cdc.gov
• Diseases Conditions
• Healthy Living immunizations, smoking
  prevention, exercise
  
• Emergency preparedness bioterrorism
• Environmental Health
• Travelers Health
• National Center for Health Statistics

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• KidsHealth www.kidshealth.org
• Easy-to-understand
• Information for kids, teens
• and their parents

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Healthy Web Surfing

• Source
• Quality
• Be skeptical
• Currency
• Site purpose
• Privacy
• Questions/concerns to health care professional

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Health-E Illinois Go Local A National Library of
Medicine Project

• Loyola University Health Sciences Library
• June 1, 2007

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Overview
"Go Local" links accessed from MedlinePlus health
topic web pages enable a user to find related
health service providers in their area.
MedlinePlus Breast Cancer page will direct users
to Cancer Clinics, Oncologists, Support Groups,
etc. on the local state site
Health-E Illinois. Services include hospital
s, physicians, nursing homes, support
groups, health screening providers and many
others.
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Access directly from MedlinePlus
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Health Information Local Resources
MedlinePlus NIH consumer literature News Nutri
tion Directories MEDLINE search ClinicalTrials.
gov Genetics Research Statistics Financial Issu
es
Health-E Illinois Featured Site Search Functions
Location Health Care Providers Programs and F
acilities Services for Diseases and Health I
ssues Topics

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Project Goals
Impact users ability to locate and access healt
h information Create a high-quality, user friendl
y database of health resources services in
Illinois, linked to subjects within MedlinePlus
Engage others to help identify local health
resources Increase awareness and use of MedlinePl
us and Health-E Illinois Increase statewide visib
ility and appreciation of the important role
played by Illinois librarians in linking health
care consumers and practitioners to needed health
information
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Go Local Nationally
18 states active 8 in projects in
development

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Health-E Illinois
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Welcome
Search by Location
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Search by Providers, Facilities, and Services
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Topic Search
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Results
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Results
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Contents
5,750 Records
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Contents
740 Health Topics Diabetes, Cancer, Senior Health
, etc Condensed for simpler indexing. 161 Servi
ce Terms Facilities, People, Programs Blood Bank
s, Allergists, Health Screenings, etc
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Assigning Terms

Service Term Topic Term
Advocacy Autism
Health Education Programs Autism
Referral Services Autism
Support Groups Autism
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Translating into results

Advocacy Autism
Health Education Programs Autism
Referral Services Autism
Support Groups Autism
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Sources
Professional Associations Government Funds Recipi
ent Lists Illinois Department of Public Health H
ealthInfo Central Illinois Database
Commercial Directories Homegrown lists from hospi
tal referral services
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Sources
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http//library.luhs.org/GoLocal/
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Available September 1st, 2007
8,000 searchable healthcare locations/services
Comprehensive State Coverage Free, online, one-st
op searching Reviewed and organized by informati
on professionals