Nifty Phone, Inc Final

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Communication Proposal
Nifty Phone, Inc
Amar J Patel
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Table of Contents

• Front Page 1 Corporate Communication Manual
  Contents 9
• Table of Contents 2 Benefits of Proposal 10
• Presented to Board of Directors 3 Production
  Schedule 11
• Abstract 4 Goals 12
• Introduction 5 Survey 13
• Project Overview 6 Conclusion 14
• Audience and Users 7 Reference Page 15
• Corporate Communication Needs 8

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Presented to Board of Directors

• Jim McConnell
• President and CEO
• David Shockley
• Marketing Manager
• Nittal Patel
• VP of Communications

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Abstract
A communication book for Nifty phone, Inc will
help with how employees and managers correspond
with each other. The new technologies being used
such as facebook, twitter, and blogs help with
better communication. Survey show that a
communication book added into a organization
gives them better work environment and are
willing to work harder at their job, which saves
money for the company.
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Introduction
Our company provides cell phone service to many
people around the United States, which is why we
are here to propose a ways of communicating. The
proposal will teach of management and employees
communicate with one another, as well as our
customer base and public. Methods that will be
used are blogs, twitter, facebook and WebPages.
Training will administered to all employees and
top management and will be tested to make sure
they meet all standards of our communication book.
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Project Overview
Our focus for this proposal is to have policies
and procedures put in place for use by employees
of Nifty Phone, Inc. As it was mentioned before
all the methods being introduced into the
proposal is to be used in way of communicating
with all employees and public. If any questions
do arise on any aspect of the communication book
they can reach any member of the team to have it
explained further in detail.
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Audience and Users
Age 18 to 50 Language Primary English/
Secondary Spanish but not required Culture All
diverse groups welcome Skills Customer Service
and Writing Proficiency Education Masters or
Bachelors Degree Preferred but Associates also
accepted Background familiarity Must have know
how to use internet and be familiar with online
services and have internal and external
communication knowledge.
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Nifty Phones Corporate Communications Needs
The needs of our communication proposal and why
we need one is, because of the growth of the
company. The new book will be needed to help
organize how managers talk to their employees and
employees back to the managers. Communication
plays a key role in all types of managerial
functions. If there is proper flow of
communication, the employer is able to coordinate
and control the activities of its employees.
Communication helps individuals to know that what
is expected of them (Sehghal). This is why a
communication book is needed for our firm and
putting it into affect immediately will make us a
better stable company in telling our employees
and public one vision instead of two or more.
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Corporate Communication Manual Contents

• How to use Facebook
• How to use Blogs and WebPages
• How to use Twitter for communication for
  current/future customers
• How/what type of communication should be used
  for certain issues
• How e-mail should be used for communication

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Benefits
Many benefits can come from communication book
being presented because new technologies and
online services have given us this opportunity.
Facebook can be a major benefit to communication
because of it open source of communication.
According to Morisy, a new service called Free
Conference which is an application developed by
Iotum, which lets users organize free conference
calls. Because the application is built on
Facebook's backbone, it can pull in and provide a
lot more information to participants Each call
has a live page where pictures of active callers
are posted along with a list of invited attendees
(2008). Also twitter is new sensation where
people post status updates and information that
can be seen by anyone who wants to follow them.
The link below shows how a company can use
twitter to help them communicate with customers
and how it can be used for business and marketing
purposes. Twitter for communication
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Production Schedule
As of now I have introduced to a communication
book that will help the company grow and how it
can save and even make money. We would like to
put the book in production as soon as possible so
we can get a head start on other companies. Also
it should be given to all employees within 8
weeks so than by the tenth week it can start
being implemented throughout the organization.
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Goals
To help employees communicate better with top
management To have a communication book ready
for any troubleshooting New technologies for
better communication
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Survey
Now many organizations have a human resources
department that usually conduct a staff survey
annually. This survey typically includes
questions about communication within the
organization, understanding the corporate vision,
satisfaction with employee benefits and training
and so on. What I suggest is that organizations
include a supplementary survey of just 10
questions at the end of this survey. And these
questions should be framed by selecting key
questions from the customer survey and asking
staff what do you think customers think about X?
These 10 questions in effect become your employee
communication engagement measure.
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Conclusion
In conclusion, the communication book will help
with employees and managers to communicate better
and more efficiently within organization and
outside also. The first goal will be to
establish a book that can be given to all
employees so they can be updated and taught about
the new technologies.
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Reference Page
Facebook's new take on communications should be
embraced by business . (n.d.). Retrieved August
15, 2009, from http//searchunifiedcommunications
.techtarget.com/news/article/0,289142,sid186_gci13
10144,00.html   Measuring employee
communication. (n.d.). Retrieved August 15, 2009,
from http//www.management- issues.com/2007/9/26/o
pinion/measuring-the-impact-of-employee-communicat
ion.asp   Sehghal, S. (n.d.). Communication is
Needed at Each and Every Level. Retrieved August
15, 2009, from http//ezinearticles.com/?Communic
ation-is-Needed-at-Each-and-Every-Levelid163534
  Twitter for Business, Marketing, Branding and
Communication. (n.d.). Retrieved August 15, 2009,
from http//www.slideshare.net/GravitySummit/twit
ter-as-a-business-marketing-and-branding-channel