Case Staffing Documentation

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Case Staffing Documentation

• Helpful Hints
• Reference WFHB Chapter 3.5

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Purpose of Staffings

• To collaborate with a group of professionals to
• Review parents current and past circumstances
• Are there any past issues that may still be
  unresolved?
• Any history of mental, physical or drug issues or
  domestic violence concerns?
• Any NSA concerns or issues?
• Suggest problem resolution strategies
• Recommend or explore options
• Document results
• Please remember a home visit is not a substitute
  for a case staffing.

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Document

• DMS, ACES and eJAS notes were reviewed for
  barriers/concerns (both old and new)
• What was discussed at the staffing
• Parents participation in the discussion
• The parent was informed of the infant exemption
• NSA was screened

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Good Case Staffing - Sample 1
Present Parent, WFPS and WF supervisor. TANF
open 29 months. Currently paying 250 rent. The
house she is living in is approved for section
8. Discussed barriers with parent 1) Mental
Health (SR) She states no issues. 2)Family
Violence (SR) She states no issues. 3) Chemical
Dependency (SR) She states no issues but reports
she did some drugs and alcohol in HS. She does
drink once in a while but does not think she has
a problem with it. 4)Transportation Car not
working and has no license. Gave her 2 bus passes
for transportation. She is within walking
distance of the office. 5) Literacy/Learning
States a little slower but comprehends if
re-reads. 6) Legal Paying on fines, approx
4000. States are traffic fines. Verified with
CPS on 5-8-07 no CPS involvement. Solution No
barriers found. Parent to be placed in sanction.
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Good Case Staffing Sample 2

• Jennifer attended her non-compliance sanction
  case staffing scheduled for today. Present are
  Jennifer, WFPS, Social Worker and ESD. Parent has
  reached 20 months on TANF.
• Parent indicates no issues/barriers to
  participation. She "just hasn't". Review of her
  case shows previous issues with CPS and special
  needs child. Discussed both of these issues with
  Jennifer. She states she did have an open case
  with CPS. Called CPS and verified case closed on
  5/15/07.
• Jennifer resides with her mother and other family
  members. When asked how she would be able to
  support her children if TANF closed, she
  indicated that she is looking into work and
  mother will not let them live on the streets.
• The objective of the NCS was to attempt
  engagement of WorkFirst for this parent with no
  success. NCS home visit will be scheduled and
  letter with community resource list sent out this
  day.

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Good Case Staffing Sample 3

• Sandra was in CSO for the staffing on 6/5/2007.
  Discussed with her why she was placed in
  sanction, and how to cure the sanction. Explain
  to her that if she continues not to participate
  without good cause, her case would be referred to
  the SRB for a NCS decision and if it is approved,
  her case would be close once she has been
  sanctioned for 6 months. Discussed with Sandra on
  how she would be able to support her family if
  the TANF grant was close due to NCS...she states
  she does not know. Provided her with a Resource
  List for the county...places, she could contact
  for help if needed. Also, explain that medical
  and food stamps benefits can continue even if her
  cash benefit is terminated.
• Reviewed case with Sandra to identify any new
  barriers(1) FAMILY VIOLENCE - No new issues
  reported (2) MENTAL HEALTH - See Confidential
  Notes (3) CHEMICAL DEPENDENCY - No new issues
  (4) ADULT GENERAL HEALTH - No issues (5)
  CHILDCARE - States will use a neighbor
  friend....advised her of WCCC program (6)
  CHILDREN HEALTH/SPECIAL NEEDS - No issues (7)
  HOUSING - Have been living with her mother since
  3/2003. Her mother owned the home but it has been
  foreclosed by the bank, gone to auction and
  sold....gave her info on HUD housing and low
  income (8) TRANSPORTATION - No driver license
  and do not currently live near public
  transportation. Relies on family and friends for
  help. Advise on ParaTransit for medical
  appointments and that we could provide a bus pass
  for public transportation if she needs it (9)
  OTHER AGENCIES - Checked w/Children's Protective
  Services...no current open case.
• Sandra agreed during NCS staffing to start
  participation to cure her sanction. A CE
  foundation was completed and Sandra was referred
  to WorkSource to complete the evaluation on
  6/6/2007 at 9 AM. IRP was signed in the CSO.

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Incomplete Case Staffings

• Sample 1
• PARENT WAS SCHEDULED TO COMPLETE THE
  COMPREHENSIVE EVALUATION PROCESS. THE
  APPOINTMENTS HAVE BEEN RESCHEDULED SEVERAL TIMES.
  NON PART/STAFFING WAS SCHEDULED TO DISCUSS WHY
  PARENT WAS NOT KEEPING HER APPOINTMENTS. PARENT
  DID NOT SHOW OR CALL REGARDING HER NON
  PARTICIPATION MEETING. STAFFED CASE WITH
  SUPERVISOR AND WILL SANCTION EFFECTIVE 03/07.
  PARENT WILL NEED TO COMPLETE THE CE PROCESS AND
  PARTICIPATE IN WF ACTIVITIES 4 WEEKS BEFORE
  SANCTION WILL BE LIFTED.
• Sample 2
• Issue Description currently in sanction
• Solution comply with requirements to have
  sanction lifted
• Action Steps re-engage, complete CE
• Time frames 4 weeks
• Sample 3
• Parent no show/call staffed case with partners
  found no new issues

Dont restate the case history. Document what
was discussed.