Office of Information Technology

1

Office of Information Technology
2
ORIENTATION WILL START SHORTLY
Office of Information Technology

• Welcome!
• Thanks for your patience

3
IT SERVICES
Office of Information Technology

• Elaine Montilla
• Director of User Services

4

Office of Information Technology
Network Accounts
How do I get a GC UserID? Full-time students
3-5 days after registration Your UserID First
Initial Last Name For all Non-Matric permit
students visit Help Desk Whats the
password? your first and last initials in caps
followed by your birth date RS2006/08/24 chang
e password 8 to15 characters at least 1 upper
case, 1 lower case, 1 number or character

• ????

5

Office of Information Technology
Network Accounts

• GC computer off-campus login
• GC email address UserID_at_gc.cuny.edu
• rsmith_at_gc.cuny.edu
• 2GB GC email account
• Email Forwarding
• max 5MB attachments
• Private storage space
• U\ 2GB
• WFS 200MB

• ????

6

Office of Information Technology
Public Computers

• Dell GX755/GX760 running Windows XP
• Located inside the Library and all departmental
  student Labs
• All have USB ports DVD-RW combo drives
• Some of the Apps
• Microsoft Office 2007
• Adobe Acrobat
• IE, Firefox
• Itunes,
• GIMP, VLC Player,
• SPSS, SAS, Mathematica,
• Refworks, Quicktime player, and many more

• ????

7

Office of Information Technology
Public Computers

• 20 iMacs C-level, Library Student Labs
• Some of the Apps
• Microsoft Office for Mac,
• OpenOffice.org,
• Opera, Firefox, Camino, Safari,
• Google Earth,
• Aquamacs Emacs, TeXShop, BibDesk,
• EndNote, Zotero,
• Gimp, VLC Media Player,
• iWork suite, and many more

• ????

8

Office of Information Technology
Citrix Remote Access

• Off-campus access to your GC drives
• Use apps on GC server SAS, SPSS, Stata, Matlab,
  Mathematica, Hyperchem, WinEdt,MapInfo Pro,
  Macromedia Studio MX, EndNote, Scifinder Scholar,
  HLM, Adobe Acrobat Pro
• Download install from our IT web page

9
Office of Information Technology
Printing at the GC

• Printers are available throughout the building on
  all public student hub areas.
• Concourse Level and 2nd
  Floor of the Library
• IT Computer Labs

10

Office of Information Technology
WFS Services

• Web-Based file storage system
• Features
• File Storage. Securely store documents and
  media files
• File Sharing
• Homepages
• Securely store documents and media files.
• Used with a web browser.

11

Office of Information Technology
Wireless Remote Access

• Wireless Service is now available to the GC
  Community
• All Levels of Mina Rees Library
• All departmental student hubs
• Dining Commons and 365 Xpress
• DSC rooms 5414/5487
• Note our wireless requires no authentication

12

Office of Information Technology

• Application Workshops
• All taught by IT staff and GC Librarians
• free to all of our GC students.
• Registration is required
• Contact us at training_at_gc.cuny.edu
• Help Desk Check-Out Items
• Macbooks
• Camcorders/Video Cameras
• Audio Recorders

13

Office of Information Technology

• Email Access Remotely
• You can access your email remotely via OWA. OWA
  provides basic email functionality through a web
  interface to a secured site, allowing you to read
  your email from anywhere in the world. OWA is
  available at
• Outlook Web Access
• In OWA, you can send and receive messages and
  attachments, create folders and organize messages
  within the folders, view calendar appointments
  and contacts, look up names in the Global Address
  List, and set up the Out of Office Assistant.

14

Office of Information Technology
Help Desk Self Service Solution

• Online Knowledge Base
• Expands available support
• Empowers to resolve your own problems
• Connects to our Help Desk Call tracking system
• Convenient

15

Office of Information Technology
GC Password Reset

• Options If your password has not expired, reset
  your password on the Internet by going to the
  following web site https//pwreset.gc.cuny.edu
• Visit the Help Desk at the Graduate Center in
  person with a valid ID and request that your
  password be reset.
• Fax, scan or email us a copy of your valid
  Graduate Center ID to [phone]. Please
  include an email address where you would like to
  receive your new password.

16

Office of Information Technology
CUNY PORTAL

• CUNY websites
• Registration
• Events
• Directories
• CUNY eMall
• Discounts

17

Office of Information Technology

• New this semester..
• Red Hat Linux Workstations
• Adobe Photoshop
• Print Management System
• Mac Classroom
• Additional Network Printers for the Library

18

Office of Information Technology

• GC IT HELP DESK
• Hours of Operation
• Monday Friday 9am-9pm
• Saturday 10am-6pm
• Sunday Closed
• Phone [phone] / Fax [phone]
• Email helpdesk_at_gc.cuny.edu
• Chat gc.helpdesk_at_hotmail.com
• Twitter Account CUNYGCIT
• Location Library Concourse Level
• IT web address www.gc.cuny.edu/informationtechnol
  ogy

19

• Polly Thistlethwaite
• Associate Librarian for Public Services
• The Graduate Center
• Library

20
The Registration Path

• Register online via Student Web
• Banner ID from Admissions room 7201
• or 9-digit number on photo ID card
• Enroll online via Student Web
• Pay bill get receipt
• Pay online, by mail, or _at_ Bursar room 8105
• GC network userid/pwd auto enabled
• 3-5 days max after payment
• for off-campus access to library databases
• Take receipt for GC photo ID
• Photo ID room 9123
• Take GC photo ID to library
• 14-digit library barcode sticker
• Library 1st floor circulation desk
• to check out CUNY books, get ILL account

21
Graduate Center Library

• http//library.gc.cuny.edu
• 280,000 books supporting GC courses
• CUNY catalog for CUNY-wide book borrowing
• ERes Electronic Reserve
• InterLibrary Loan (ILL)
• Databases Full-text journal listings
• Find it! links to full text
• from databases scholar.google.com
• Endnote Refworks citation software
• Virtual in-person reference service

22
CUNY Library Access

• Get a library barcode on your GC photo ID
• Register _at_ GC Library Circulation Desk, 1st floor
• Get GC library barcode
• Then borrow, request, renew CUNY books online
  with CUNY
• Keep email address current for pick-up, recall,
  renewal, odue notices
• Use GC library barcode to create online
  interlibrary ILL account

23
Off-Campus Research

• GC Library Databases Full-text journals
• Click on Database name
• enter GC network userid/pwd from off-campus
• Or search for a Full-text journal title
• enter GC network userid/pwd from off-campus
• Electronic Reserves (ERes)
• search by instructor, department, course number
• course password provided by instructor
• GC network userid/pwd if article in a database

24
Retrieval Customization

• Follow Find it! links from databases
• to GC full-text, CUNY, ILL
• Autofills ILL request form
• Customize Google Scholar
• scholar.google.com
• Searches selected free licensed dbases
• Adds links to signal GC full-text, CUNY,
  WorldCat, and ILL
• Download Grad Center Library Toolbar
• Auto customizes scholar for GC resources and Find
  It! retrieval options
• Signals if GC owns items in many commercial
  databases, e.g. amazon, abebooks,

25
Bibliographic Citation Software

• Free Endnote Refworks Zotero
• Export citations from GC library databases into
  this software
• arrange, describe, organize, notate
• format endnotes and bibliographies
• Library/IT Endnote Refworks workshops

26
Interlibrary Loan

• Create your ILL account online
• provide GC library barcode
• create username/pwd
• borrow books not available in CUNY, 3-week
  loans/1 renewal
• request articles not available at the GC
• PDF article delivery, 1-day turnaround for most
• note if a CUNY book is checked out, on reserve
• get email when item is available for pick-up
• Use WorldCat with Find it! for speed
• All ILL is free

27
Graduate Center Library

• http//library.gc.cuny.edu
• Fall Library Hours
• 9 - 11 Mon - Fri 10 - 8 Sat 12 - 8 Sun
• Some Holidays, exceptions
• 2nd floor Library Reference
• 10 8 Mon Thu
• 10-6 Friday
• 212-817-7077
• 24/7 Ask-A-Librarian online chat reference
• 1-on-1 consultation
• workshops
• information literacy advice

28
Graduate Center Library

• Questions?
• Web site http//library.gc.cuny.edu
• CUNY for CUNY-wide book borrowing
• ERes reserves pwd from instructor
• Interlibrary Loan (ILL)
• Databases Full-text journal listings
• Find It! links to full text
• from databases scholar.google.com
• Library Toolbar auto-customizes
• Endnote Refworks
• Chat Reference

29

Office of Information Technology

• Q A