Title: Buying Hearing Aids Online
1WELCOME TO
- Thinking of buying hearing aids online?
2Visit http//www.valuehearing.com.au Contact
1300 668 510
Bought Online - Worth the risk or not?
- Uses the web to promote their hearing services
and hearing aids, while providing hearing aids in
a responsible face -to- face manner with a full
compliment of required services. - Hearing aids aren't simply consumer products like
computers, TV or radios. - They require professional assistance to get them
fitted perfectly to you loss and need adjustments
now and then as your hearing changes. - When you buy a hearing aid off the internet you
buy a product with no service component and hope
for the best. It's like buying a computer with no
internet or any software.
3Visit http//www.valuehearing.com.au Contact
1300 668 510
Are you really comparing apples with apples?
- Hearing aids sold over the internet are sold
completely unbundled which means the price looks
really low, but you also get much less for that
price. - Unbundled hearing aid pricing means you pay one
low price for the hearing aid and then have to
pay more for the services attached to getting the
hearing aid working correctly for you. - Professional intervention to be programmed
correctly for your needs.
4Visit http//www.valuehearing.com.au Contact
1300 668 510
When you buy online, you might have no or very
little legal protection
- Make sure the business at least has a business
registration number (BN), Australian Company
Number (ACN) or Australian business number (ABN)
listed somewhere on the website. If not, you
might find that if it is ever time to take action
to get a serious issue resolved, you don't really
even know who the issue is with! - You can check if a business has one of these
numbers if it is not listed on the website by
visiting www.abr.gov.au and searching their name.
- Not all businesses need an ABN to operate so you
might wish to visit your local consumer
protection website and search for their business
name there.
5Visit http//www.valuehearing.com.au Contact
1300 668 510
Each person's ears, lifestyle and health related
issues are different
- Hearing loss and the way it impacts on your life
is a very personal and individualised condition.
As such the correct hearing aid for your needs
also needs to be evaluated using a very
individualised approach. There's just no way
someone who's never met you face-to-face can
judge such vital factors as your dexterity,
vision, memory or lifestyle all of which are
vitally important to successfully fitting your
hearing aids. - We take great care and use the very latest
face-to-face fitting and real ear verification
techniques when you come to see us in our office
for a hearing aid fitting. This is impossible to
do when a hearing aid is supplied online, meaning
you are very likely to have a less than optimal
hearing aid fitting.
6Visit http//www.valuehearing.com.au Contact
1300 668 510
Many hearing aid manufacturers don't supply to
online resellers or support online bought hearing
aids
- Most Hearing aid manufacturers in Australia have
very stringent polices against selling hearing
aids online and are unlikely to provide a
warranty for them despite the online provider's
promises. If they do offer any warranty, it will
be much shorter (1 Year) than when locally bought
(3 Years). The value of the warranty is about
200 - 300 per hearing aid per year. So when you
look at online hearing aids add 400 to 600 per
hearing aid to the purchase price to cover out of
warranty repairs for an extra 2 years. - You can check to see if this is the case by
contacting the Australian branch of the hearing
aid manufacturer to see if they supply Australian
versions of the product you're interested in to
the online provider you're considering.
7Visit http//www.valuehearing.com.au Contact
1300 668 510
Audiologists and Audiometrists are unlikely to
support or adjust online hearing aids
- Most audiologists or audiometrists won't repair,
support or adjust hearing aids you've bought
online. This is because it then becomes a legal
liability for them to support a heairng aid that
was not fitted correctly in the first place by a
qualified professional. If they do it could cost
you as much as 1800 per ear. Sometime they can't
even adjust the hearing aids bought online as the
software and hardware to do so is not readily
available in Australia or the hearing aid is not
compatible with the Australian version of the
fitting software. Most retailers require an
invoice to show you bought the hearing aids
locally. They are also able to track the origin
of the hearing aids via the serial number.
8Visit http//www.valuehearing.com.au Contact
1300 668 510
If you purchase hearing aids internationally you
miss out on lots of rebates
- Rebates that can be used towards hearing aids
include rebates from your private health
insurance of up to a couple of thousand dollars
in some cases. You need to speak to your own
private health insurer to determine your specific
benefit. - Another significant rebate is a 20 tax rebate on
medical expenses exceeding the 2060 out of
pocket expenses threshold. Speak to an accountant
to see how this could help you. These rebates can
be significant and can offset any savings to be
had from buying hearing aids online, while
offering the peace of mind of an Australian
Warranty, the full benefit of professionally
fitted hearing aids and the knowledge that you
are supporting the Australian economy.
9Visit http//www.valuehearing.com.au Contact
1300 668 510
Do you know who you are dealing with?
- It's easy to make an online hearing aid business
appear larger than it is by using a virtual
office to handle mailing and receptionist work,
so when you buy your hearing aids online that
impressive looking company you bought them from
may simply vanish when you need them. - When you deal with a brick-and-mortar clinic
there's no doubt that you're dealing with a
substantial business with actual street addresses
and actual people seeing you in real offices.
10Visit http//www.valuehearing.com.au Contact
1300 668 510
Can you verify their qualifications?
- It's impossible to verify the qualifications of
an "audiologist" online you might as well be
fitted by a receptionist in India using the
manufacturer's software to calculate a highly
inaccurate average fitting for your hearing
loss. - Online companies claiming to have Australian
audiologists involved should be treated with
skepticism as it's a breach of Audiology
Australia's ethics to supply hearing aids without
face-to-face contact.
11Visit http//www.valuehearing.com.au Contact
1300 668 510
Beware of special software or web pages
- Some online providers promise special software,
questionnaires or impressive looking web pages to
help you find the best hearing aid, but a close
examination shows them up as electronic smoke and
mirrors. You can test this by printing out the
first set of results then hitting the back
button and completing the questionnaire again
with a completely different set of responses
you'll probably be offered the same hearing aids! - No simple computer algorithm can replace the
years of training, insight, experience and
continued professional training you'll get from a
face-to-face consultation with a certified
hearing professional. Most of these websites also
do not take into account test results from the
latest hearing assessment techniques that we
currently employ to pin point what level of
technology is most suited to your hearing loss.
12Visit http//www.valuehearing.com.au Contact
1300 668 510
Very cheap hearing aids aren't worth the asking
price
- Some webpages promise premium technology at low
prices with the option of self programming. If
you really look at these hearing aids in detail
they are no better than some of the most basic
hearing aids available from your local
audiologist, sometimes at even lower prices
locally. On top of that they do not tend to be
from the best hearing aid brands at all, but
rather a generic hearing aid using outdated
technology. - We would also not recommend self programming as
hearing loss and hearing aids are complex issues
that audiologists get years of training in, and
even then don't always get right. So how could
you expect someone knowing next to nothing on the
subject to obtain a beneficial and safe hearing
aid fitting?
13Visit http//www.valuehearing.com.au Contact
1300 668 510
Any Issues take much longer to resolve
- When dealing with an online hearing aid business,
even a simple hearing aid adjustment or simple
cleaning that would have taken 10 minutes in a
local clinic could take two weeks in back and
forth postage to get it resolved. - On top of this major inconvenience, you are also
required to pay at least the postage to the
company in the first place, costing you more in
the long run than you might have bargained for. - If you choose a local clinic, you can often
simply walk in or call for an appointment to get
the majority of issues dealt with within minutes
rather than weeks.
14Visit http//www.valuehearing.com.au Contact
1300 668 510
Make sure you have enough time to return the
hearing aid for a refund if you are unhappy
- Some hearing aid providers might offer no or
limited money back guarantee on your hearing aid
purchase if dissatisfied. You have to be careful
that you are getting sufficient time to really
try and get used to the hearing aids, while still
allowing sufficient time to get the hearing aids
back to the supplier. - We could recommend at least 45 days money back
guarantee so that you have enough time to try the
hearing aids, get used to them and have an
opportunity to return them in time if you need
to. - Value Hearing Tinnitus Solutions actually offer
60 day money back guarantee to all our clients in
order to ensure that get true benefit in the long
run.
15Visit http//www.valuehearing.com.au Contact
1300 668 510
Avoid the traps and pitfalls!
- There are a lot of traps and pitfalls to buying
hearing aids online and a lot of unscrupulous
businesses targeting vulnerable people out there.
That money saving bargain may just turn out to be
one of the most frustratingly expensive purchases
you've ever made.
16Visit http//www.valuehearing.com.au Contact
1300 668 510
So what do I do if I can't afford hearing aids?
http//www.choice.com.au/Reviews-and-Tests/Food-an
d-Health/General-health/Conditions/Hearing-aids/Pa
ge/Hearing20aids.aspx Ask your local hearing aid
supplier if they would be willing to unbundled
their hearing aid prices for you, so you can pay
as you go, which spreads out the costs over
time. Value Hearing and Tinnitus Solutions
strive to offer Australia's lowest prices on
quality hearing aids supplied in a face-to-face
manner. We'll strive to beat your written local
quotes from other bricks-and-mortar suppliers.
17Contact Us
Visit http//www.valuehearing.com.au Contact
1300 668 510
- E-Mail Perth_at_valuehearing.com.au
- Address Suite 7, 16 Kearns Crescent
- Ardross , WA , 6153
- Call Us 1800 157 429
- (08) 6102 6861
- Website http//www.valuehearing.com.au