Buying Hearing Aids Online

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Buying Hearing Aids Online

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We offer hearing aids online recommend the most suitable pair of aids accordingly in all over Australia. – PowerPoint PPT presentation

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Title: Buying Hearing Aids Online


1
WELCOME TO
  • Thinking of buying hearing aids online?

2
Visit http//www.valuehearing.com.au Contact
1300 668 510
Bought Online - Worth the risk or not?
  • Uses the web to promote their hearing services
    and hearing aids, while providing hearing aids in
    a responsible face -to- face manner with a full
    compliment of required services.
  • Hearing aids aren't simply consumer products like
    computers, TV or radios.
  • They  require professional assistance to get them
    fitted perfectly to you loss and need adjustments
    now and then as your hearing changes.
  • When you buy a hearing aid off the internet you
    buy a product with no service component and hope
    for the best. It's like buying a computer with no
    internet or any software. 

3
Visit http//www.valuehearing.com.au Contact
1300 668 510
Are you really comparing apples with apples?
  • Hearing aids sold over the internet are sold
    completely unbundled which means the price looks
    really low, but you also get much less for that
    price.
  • Unbundled hearing aid pricing means you pay one
    low price for the hearing aid and then have to
    pay more for the services attached to getting the
    hearing aid working correctly for you.
  • Professional intervention to be programmed
    correctly for your needs.

4
Visit http//www.valuehearing.com.au Contact
1300 668 510
When you buy online, you might have no or very
little legal protection
  • Make sure the business at least has a business
    registration number (BN), Australian Company
    Number (ACN) or Australian business number (ABN)
    listed somewhere on the website. If not, you
    might find that if it is ever time to take action
    to get a serious issue resolved, you don't really
    even know who the issue is with!
  • You can check if a business has one of these
    numbers if it is not listed on the website by
    visiting www.abr.gov.au and searching their name.
  • Not all businesses need an ABN to operate so you
    might wish to visit your local consumer
    protection website and search for their business
    name there.

5
Visit http//www.valuehearing.com.au Contact
1300 668 510
Each person's ears, lifestyle and health related
issues are different
  • Hearing loss and the way it impacts on your life
    is a very personal and individualised condition.
    As such the correct hearing aid for your needs
    also needs to be evaluated using a very
    individualised approach. There's just no way
    someone who's never met you face-to-face can
    judge such vital factors as your dexterity,
    vision, memory or lifestyle all of which are
    vitally important to successfully fitting your
    hearing aids.
  • We take great care and use the very latest
    face-to-face fitting and real ear verification
    techniques when you come to see us in our office
    for a hearing aid fitting. This is impossible to
    do when a hearing aid is supplied online, meaning
    you are very likely to have a less than optimal
    hearing aid fitting.

6
Visit http//www.valuehearing.com.au Contact
1300 668 510
Many hearing aid manufacturers don't supply to
online resellers or support online bought hearing
aids
  • Most Hearing aid manufacturers in Australia have
    very stringent polices against selling hearing
    aids online and are unlikely to provide a
    warranty for them despite the online provider's
    promises. If they do offer any warranty, it will
    be much shorter (1 Year) than when locally bought
    (3 Years). The value of the warranty is about
    200 - 300 per hearing aid per year. So when you
    look at online hearing aids add 400 to 600 per
    hearing aid to the purchase price to cover out of
    warranty repairs for an extra 2 years.
  • You can check to see if this is the case by
    contacting the Australian branch of the hearing
    aid manufacturer to see if they supply Australian
    versions of the product you're interested in to
    the online provider you're considering.

7
Visit http//www.valuehearing.com.au Contact
1300 668 510
Audiologists and Audiometrists are unlikely to
support or adjust online hearing aids
  • Most audiologists or audiometrists won't repair,
    support or adjust hearing aids you've bought
    online. This is because it then becomes a legal
    liability for them to support a heairng aid that
    was not fitted correctly in the first place by a
    qualified professional. If they do it could cost
    you as much as 1800 per ear. Sometime they can't
    even adjust the hearing aids bought online as the
    software and hardware to do so is not readily
    available in Australia or the hearing aid is not
    compatible with the Australian version of the
    fitting software. Most retailers require an
    invoice to show you bought the hearing aids
    locally. They are also able to track the origin
    of the hearing aids via the serial number. 

8
Visit http//www.valuehearing.com.au Contact
1300 668 510
If you purchase hearing aids internationally you
miss out on lots of rebates
  • Rebates that can be used towards hearing aids
    include rebates from your private health
    insurance of up to a couple of thousand dollars
    in some cases. You need to speak to your own
    private health insurer to determine your specific
    benefit.
  • Another significant rebate is a 20 tax rebate on
    medical expenses exceeding the 2060 out of
    pocket expenses threshold. Speak to an accountant
    to see how this could help you. These rebates can
    be significant and can offset any savings to be
    had from buying hearing aids online, while
    offering the peace of mind of an Australian
    Warranty, the full benefit of professionally
    fitted hearing aids and the knowledge that you
    are supporting the Australian economy.

9
Visit http//www.valuehearing.com.au Contact
1300 668 510
Do you know who you are dealing with?
  • It's easy to make an online hearing aid business
    appear larger than it is by using a virtual
    office to handle mailing and receptionist work,
    so when you buy your hearing aids online that
    impressive looking company you bought them from
    may simply vanish when you need them.
  • When you deal with a brick-and-mortar clinic
    there's no doubt that you're dealing with a
    substantial business with actual street addresses
    and actual people seeing you in real offices.

10
Visit http//www.valuehearing.com.au Contact
1300 668 510
Can you verify their qualifications?
  • It's impossible to verify the qualifications of
    an "audiologist" online you might as well be
    fitted by a receptionist in India using the
    manufacturer's software to calculate a highly
    inaccurate average fitting for your hearing
    loss.
  • Online companies claiming to have Australian
    audiologists involved should be treated with
    skepticism as it's a breach of Audiology
    Australia's ethics to supply hearing aids without
    face-to-face contact.

11
Visit http//www.valuehearing.com.au Contact
1300 668 510
Beware of special software or web pages
  • Some online providers promise special software,
    questionnaires or impressive looking web pages to
    help you find the best hearing aid, but a close
    examination shows them up as electronic smoke and
    mirrors. You can test this by printing out the
    first set of results then hitting the back
    button and completing the questionnaire again
    with a completely different set of responses
    you'll probably be offered the same hearing aids!
  • No simple computer algorithm can replace the
    years of training, insight, experience and
    continued professional training you'll get from a
    face-to-face consultation with a certified
    hearing professional. Most of these websites also
    do not take into account test results from the
    latest hearing assessment techniques that we
    currently employ to pin point what level of
    technology is most suited to your hearing loss.

12
Visit http//www.valuehearing.com.au Contact
1300 668 510
Very cheap hearing aids aren't worth the asking
price
  • Some webpages promise premium technology at low
    prices with the option of self programming. If
    you really look at these hearing aids in detail
    they are no better than some of the most basic
    hearing aids available from your local
    audiologist, sometimes at even lower prices
    locally. On top of that they do not tend to be
    from the best hearing aid brands at all, but
    rather a generic hearing aid using outdated
    technology.
  • We would also not recommend self programming as
    hearing loss and hearing aids are complex issues
    that audiologists get years of training in, and
    even then don't always get right. So how could
    you expect someone knowing next to nothing on the
    subject to obtain a beneficial and safe hearing
    aid fitting?

13
Visit http//www.valuehearing.com.au Contact
1300 668 510
Any Issues take much longer to resolve
  • When dealing with an online hearing aid business,
    even a simple hearing aid adjustment or simple
    cleaning that would have taken 10 minutes in a
    local clinic could take two weeks in back and
    forth postage to get it resolved.
  • On top of this major inconvenience, you are also
    required to pay at least the postage to the
    company in the first place, costing you more in
    the long run than you might have bargained for.
  • If you choose a local clinic, you can often
    simply walk in or call for an appointment to get
    the majority of issues dealt with within minutes
    rather than weeks.

14
Visit http//www.valuehearing.com.au Contact
1300 668 510
Make sure you have enough time to return the
hearing aid for a refund if you are unhappy
  • Some hearing aid providers might offer no or
    limited money back guarantee on your hearing aid
    purchase if dissatisfied. You have to be careful
    that you are getting sufficient time to really
    try and get used to the hearing aids, while still
    allowing sufficient time to get the hearing aids
    back to the supplier.
  • We could recommend at least 45 days money back
    guarantee so that you have enough time to try the
    hearing aids, get used to them and have an
    opportunity to return them in time if you need
    to.
  • Value Hearing Tinnitus Solutions actually offer
    60 day money back guarantee to all our clients in
    order to ensure that get true benefit in the long
    run.

15
Visit http//www.valuehearing.com.au Contact
1300 668 510
Avoid the traps and pitfalls!
  • There are a lot of traps and pitfalls to buying
    hearing aids online and a lot of unscrupulous
    businesses targeting vulnerable people out there.
    That money saving bargain may just turn out to be
    one of the most frustratingly expensive purchases
    you've ever made.

16
Visit http//www.valuehearing.com.au Contact
1300 668 510
So what do I do if I can't afford hearing aids?
http//www.choice.com.au/Reviews-and-Tests/Food-an
d-Health/General-health/Conditions/Hearing-aids/Pa
ge/Hearing20aids.aspx Ask your local hearing aid
supplier if they would be willing to unbundled
their hearing aid prices for you, so you can pay
as you go, which spreads out the costs over
time. Value Hearing and Tinnitus Solutions
strive to offer Australia's lowest prices on
quality hearing aids supplied in a face-to-face
manner. We'll strive to beat your written local
quotes from other bricks-and-mortar suppliers.
17
Contact Us
Visit http//www.valuehearing.com.au Contact
1300 668 510
  • E-Mail Perth_at_valuehearing.com.au
  • Address Suite 7, 16 Kearns Crescent
  • Ardross , WA , 6153
  • Call Us 1800 157 429
  • (08) 6102 6861
  • Website http//www.valuehearing.com.au
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