GROUP AUTOMOTIVE INC

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GROUP AUTOMOTIVE INC

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Maximizing Human Capital Through Technology Automotive News World Congress January 17, 2006 Group 1 Automotive, Inc. Ranked 361 on Fortune 500 Top 10 dealer ... – PowerPoint PPT presentation

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Title: GROUP AUTOMOTIVE INC


1
GROUP AUTOMOTIVE INC
  • Maximizing Human Capital Through Technology
  • Automotive News World Congress
  • January 17, 2006

2
Group 1 Automotive, Inc.
  • Ranked 361 on Fortune 500
  • Top 10 dealer group with 94 dealerships across 12
    states
  • Revenue run rate of 6.1 billion
  • Brand and geographic diversity
  • 32 brands
  • 142 franchises
  • 200,000(1) retail vehicles sold
  • 1.6 million(1) vehicles serviced
  • 8,900 employees

(1) Pro forma for closed acquisitions as of
9/30/05, annualized.
3
Brand Diversity
Total New Vehicle Unit Sales (Nine Months 2005)
(1)
(2)
(1) total GPI new vehicle retail sales, pro
forma for closed acquisitions as of 9/30/05.(2)
total U.S. new vehicle retail sales.
4
Revenue Growth History
Revenues
2000-4 Revenue CAGR 11
5
Prior Platforms
6
Current Regionalization
7
Industry Evolution
  • Industry evolution
  • Public companies start emerging in Europe around
    1987
  • Public companies start emerging in the US around
    1997
  • Early vision
  • Huge, mega-brand dealerships
  • Video rental type buying process
  • Large volume discounts

8
Progress
  • Cost efficiencies
  • Process standardizations
  • Streamlined buying process

9
Differentiator
  • Similarities
  • Same vehicles / same prices
  • Manufacturer designated locations
  • Manufacturer designated imaging
  • Differentiator
  • PEOPLE

10
The Right Tools
11
Technology Empowerment
  • Management
  • Retain
  • Engage
  • Empower
  • Processes
  • Streamline
  • Efficiencies
  • Effectiveness
  • Controls

12
Used Vehicle Inventory
GPI Used Vehicles
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Used Vehicle Department
  • Previous management tools
  • Days in stock
  • Instinct
  • Experience
  • New management w/technology
  • Real-time data
  • Instant access to historical data
  • Market database in lieu of dealership database

14
Computer Management Systems
  • Used vehicle computer management systems
  • Strategic alliance with American Auto Exchange
  • Increase transparency
  • Increase controls
  • Organize and leverage decision-making process

15
Used Vehicle Transactions
  • On a daily basis
  • Sell several hundred new vehicles
  • Appraise a total of 700-800 trade-ins

One appraisal per minute of every 12 hour day
16
American Auto Exchange
  • Provides daily inventory value monitoring
    capability
  • Monitors appraisal closing rates
  • Identifies vehicles with a high retail sale
    probability
  • Provides inventory stocking guides based on local
    market historical demand
  • Enables dealerships to see and sell from the
    inventory of other dealerships within a given
    geographic region

17
Parts Service Actions
Productive Service Stall Count
Parts Service Revenues
18
Service Marketing
  • Traditionally
  • Service marketing has lagged vehicle marketing
  • Direct mail campaigns
  • New standards
  • Email and electronic media on the Internet
  • Customer relationship management CRM

19
Service Marketing
  • Electronic marketing specialist
  • Easy for managers to use
  • Precise targeting
  • Consolidated,
    clean database
  • Customized offers
  • Maximize shop capacity utilization

20
Emails Collected
  • More than 200,000 emails collected in 2005
  • We estimate that we will triple that number in
    2006
  • More than 1 million in postage and fulfillment
    savings
  • More than 200,000 emails sent monthly
  • Consistent message
  • Response rate 4-5 times better than direct mail

2005 Emails Collected
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Service Drive Technology
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Finance Insurance Technology
  • Route One / DealerTrack
  • e-Contracting
  • Integrated DMS, credit process and menu selling

Increased sales, Smoother transactions
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Summary
  • Increased efficiencies
  • Reduced overhead
  • Improved revenue generation
  • Higher customer satisfaction
  • Employee empowerment and retention

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GROUP AUTOMOTIVE INC
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