Title: GROUP AUTOMOTIVE INC
1GROUP AUTOMOTIVE INC
- Maximizing Human Capital Through Technology
- Automotive News World Congress
- January 17, 2006
2Group 1 Automotive, Inc.
- Ranked 361 on Fortune 500
- Top 10 dealer group with 94 dealerships across 12
states - Revenue run rate of 6.1 billion
- Brand and geographic diversity
- 32 brands
- 142 franchises
- 200,000(1) retail vehicles sold
- 1.6 million(1) vehicles serviced
- 8,900 employees
(1) Pro forma for closed acquisitions as of
9/30/05, annualized.
3Brand Diversity
Total New Vehicle Unit Sales (Nine Months 2005)
(1)
(2)
(1) total GPI new vehicle retail sales, pro
forma for closed acquisitions as of 9/30/05.(2)
total U.S. new vehicle retail sales.
4Revenue Growth History
Revenues
2000-4 Revenue CAGR 11
5Prior Platforms
6Current Regionalization
7Industry Evolution
- Industry evolution
- Public companies start emerging in Europe around
1987 - Public companies start emerging in the US around
1997 - Early vision
- Huge, mega-brand dealerships
- Video rental type buying process
- Large volume discounts
8Progress
- Cost efficiencies
- Process standardizations
- Streamlined buying process
9Differentiator
- Similarities
- Same vehicles / same prices
- Manufacturer designated locations
- Manufacturer designated imaging
- Differentiator
- PEOPLE
10The Right Tools
11Technology Empowerment
- Management
- Retain
- Engage
- Empower
- Processes
- Streamline
- Efficiencies
- Effectiveness
- Controls
12Used Vehicle Inventory
GPI Used Vehicles
13Used Vehicle Department
- Previous management tools
- Days in stock
- Instinct
- Experience
- New management w/technology
- Real-time data
- Instant access to historical data
- Market database in lieu of dealership database
14Computer Management Systems
- Used vehicle computer management systems
- Strategic alliance with American Auto Exchange
- Increase transparency
- Increase controls
- Organize and leverage decision-making process
15Used Vehicle Transactions
- On a daily basis
- Sell several hundred new vehicles
- Appraise a total of 700-800 trade-ins
One appraisal per minute of every 12 hour day
16American Auto Exchange
- Provides daily inventory value monitoring
capability - Monitors appraisal closing rates
- Identifies vehicles with a high retail sale
probability - Provides inventory stocking guides based on local
market historical demand - Enables dealerships to see and sell from the
inventory of other dealerships within a given
geographic region
17Parts Service Actions
Productive Service Stall Count
Parts Service Revenues
18Service Marketing
- Traditionally
- Service marketing has lagged vehicle marketing
- Direct mail campaigns
- New standards
- Email and electronic media on the Internet
- Customer relationship management CRM
19Service Marketing
- Electronic marketing specialist
- Easy for managers to use
- Precise targeting
- Consolidated,
clean database - Customized offers
- Maximize shop capacity utilization
20Emails Collected
- More than 200,000 emails collected in 2005
- We estimate that we will triple that number in
2006 - More than 1 million in postage and fulfillment
savings - More than 200,000 emails sent monthly
- Consistent message
- Response rate 4-5 times better than direct mail
2005 Emails Collected
21Service Drive Technology
22Finance Insurance Technology
- Route One / DealerTrack
- e-Contracting
- Integrated DMS, credit process and menu selling
Increased sales, Smoother transactions
23Summary
- Increased efficiencies
- Reduced overhead
- Improved revenue generation
- Higher customer satisfaction
- Employee empowerment and retention
24GROUP AUTOMOTIVE INC