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Consumer Preferences

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Title: Consumer Preferences


1
  • Consumer Preferences Trends Shaping the Global
    Playing Field
  • presented by
  • John Hinners
  • U.S. Meat Export Federation
  • Illinois Livestock Business Development
    Conference
  • July 15, 2002
  • Bloomington, Illinois

2
Presentation Outline
  • U.S. Meat Export Federation (USMEF)
  • Global Strategic Priorities
  • Consumer Concerns
  • Fresh versus Frozen
  • Transportation issues in China
  • Consumer Marketing Trends in Japan
  • Category Management
  • Store Branding
  • USMEF Export Forecasts
  • Challenges Opportunities

3
History Mission
  • USMEF was formally organized in 1976 and is a
    non-profit trade association working to create
    new opportunities for beef, lamb and pork.
  • USMEFs mission
  • To increase the value and profitability of
    the U.S. beef, pork and lamb industries by
    enhancing demand for their products in targeted
    export markets through a dynamic partnership of
    all stakeholders.

4
USMEF - A True Federation
  • A sample of USMEF members in 2002
  • National Agriculture Organizations (National
    Cattlemens Beef Association, National Pork
    Board, United Soybean Board, American Farm
    Bureau Federation, American Sheep Industry.)
  • Private Industry (Excel, IBP, ConAgra,
    Smithfield, Simplot, Sara Lee, Johnsonville
    John Morrell, P.M. Global Foods.)
  • State Agriculture Organizations (Nebraska Beef
    Council, Illinois Pork Producers Association,
    South Dakota Soybean Council, Kansas Grain
    Sorghum Commission, Illinois Corn Board, Indiana
    Farm Bureau.)
  • Supply Service Organizations (Elanco Animal
    Health, Pioneer, a Dupont Company, Chicago
    Mercantile Exchange, Illinois Department of
    Agriculture, AgStar Financial Services, Louis
    Dreyfus Corporation.)

5
USMEF Offices Representatives
6
USMEF Global Strategic Priorities
  • Total Carcass Utilization
  • Trade Support
  • Buyer Education Loyalty
  • Market Presence
  • Industry/Product Image
  • Market Access
  • Food Safety

7
Exports Add ValueAn Example of Four Cuts













Short Rib






Short Plate






Liver






Tripe

TOTAL VALUE ADDED 710 MILLION EQUIVALENT TO
19.72 PER HEAD


Prices will vary over time. This example
approximates the value of the average price
spread between domestic and export prices for
these items in 2000. Based on 36 million head
slaughtered.
8
Consumer Concerns
  • Lack of trust of imported product
  • Product safety
  • Fresh vs. frozen product
  • Labeling

9
The New Era of Better Informed Consumers
  • Consumers, both domestic and international are
    demanding assurances of food safety
  • In addition to safety, consumers want to know
    where the product was produced, who produced it
    and is it fresh

Mike John, Missouri cattle producer Tom Martin,
Illinois corn producer promote U.S. beef in Korea
10
Fresh vs. Frozen
  • Overseas consumers continue to call for fresh
    product
  • Can an imported product ever be fresh?
  • Does fresh product conflict with food safety
    and/or product integrity?
  • What does the USMEF consumer research indicate?

Corn Fed to Tenderness promotion in Taiwan
11
What the World Consumer is Asking For
  • Freshness is the Most important factor
    consumers take into consideration when they
    purchase meat
  • Open ended survey question to over 7,000
    consumers.When making a beef or pork purchase,
    please tell me what is most important to you in
    making your decision?
  • In Japan, Freshness was the number two
    priority with Domestic Beef ranking no. 1 with
    24

12
Perception of Freshness
  • Traditional outdoor markets known as wet
    markets remain the market of choice for
    consumers in Hong Kong, Korea, Taiwan, and Mexico
  • In response, USMEF has begun to infiltrate wet
    markets with messages about U.S. red meat

Wet Market meat stand
USMEF beef promotion in Taiwan wet market
13
Transportation Issues in China
  • Most meat is delivered at the lowest cost
  • Consumers in China want a safe product, however
    are not at the stage to pay more for product
    delivered in refrigerated trucks
  • China consumers fully cook all red meat and
    poultry to compensate for poor refrigeration
    system
  • Modern retailers are requiring refrigerated
    delivery

Boxes of meat delivered on a bicycle in China
14
Transportation Issues in China
  • Signage at a Carrefour retail store in Shanghai
    promotes a safety and inspection message to
    consumers

Signage reads.Carrefour meat is supplied by
licensed reliable sources. Freshest meat in
China
15
Consumer Marketing Trends
  • Japan is our 1 export market with Mexico at 2
  • Japan accounted for 55 of total U.S. pork
    exports on a value basis 37 on a volume basis
    in 2001
  • The trend of marketing beef pork in Japan is to
    shift to from commodity to Branded

Smithfield brand pork stickers provide
production, safety and processing location
information.
16
Trust is Key in Japan
  • 4 of consumers said they have never trusted
    labels on food
  • Sharp drop in consumer confidence in food
    labeling - particularly meat products due to
    false-labeling scandals in the industry
  • 78 of Japanese consumers do not trust
    information provided in food labels according to
    a May 2002 Japanese Consumers Cooperative Union
    Survey
  • 92 of the 4,326 survey respondents read food
    labels before making a purchase
  • 85 believe wording on food labels should become
    standardized for ease of consumer understanding

U.S. red meat promotion in Japan
17
Mislabeling Implications in Japan
  • Loss of consumer trust
  • Japan will mandate, hype traceability
  • Japanese trade will ask U.S. suppliers for
    source-verified product
  • What was excessive will be the norm
  • Enhanced trend toward branded
  • Suppliers must speak directly to consumers
  • Will consumers pay extra for truth?

18
Japan Beef Consumer Research
  • Women were decision-makers
  • Safety was No. 1 beef import issue
  • 94 wanted safety information
  • 74 would buy imported beef if they knew safety
    standards
  • Australia recognized as safe
  • Know little about beef nutrition
  • TV, newspapers, magazines are most influential
    media

19
What Japanese Women Request
  • They wanted to be fully convinced that U.S. beef
    is safe and tasty enough to serve their families
    without concern
  • They wanted to hear beef providers firsthand
    accounts of how carefully they produce quality
    beef
  • They want objective facts to verify the safety of
    beef
  • They preferred to hear from other women

20
Category Management is Changing to Meet Consumer
Needs
  • Retailers analyze sales and profit by menu and
    specie
  • To decide product variation
  • To allocate space at meat case
  • To expand both sales and profit

Retail management is changing
21
World Retail Competition Store Brands
  • Retailers are viewing the meat case differently
    today
  • Major retailers are looking to differentiate from
    competitors
  • Todays retail trend involves introduction of
    Store Branded meat
  • Change is taking place with beef, pork, lamb,
    chicken groceries
  • Retailers are moving away from price-driven
    commodities
  • The Brand Approach allows retailers to enhance
    level of customer loyalty

22
Store Brands Becoming the Norm
  • Branding will grow because a brand represents a
    promise of quality
  • A tremendous amount of marketing and dollars will
    be placed behind a brand
  • A brand can build customer loyalty repeat buyers

23
Producer Identification in Retail Meat Case
Consumers are given the opportunity to identify
with the livestock producer who cared for the
livestock
24
Ready To Cook
Younger generations are looking for cooking
easethe less cooking there will be, the more
convenience there has to be
25
USMEF Export Forecasts2002-2005
921K MT in 2005
Growth from 2002 to 2005 218K MT
26
Where is the Growth?
Market Growth as a Percent of 218K MT Total Growth
USMEF Estimate
27
Distribution of Exports(Pork Pork Variety
Meats, Forecast 2005)
USMEF Estimate
28
Pork Exports as a Percent of Domestic Production
29
Factors Driving Growth in U.S. Red Meat Exports
  • Rising Per Capita Incomes
  • Growing Middle Class
  • Changes in Diet
  • Declining Self-sufficiency in Leading Import
    Markets
  • Expanding Market Access
  • USMEF/Industry Marketing Initiatives

30
Challenges
  • Food Safety Issues.
  • Foot Mouth Disease.
  • Bovine Spongiform Encephalopathy (BSE).
  • Animal identification source verification.
  • Increasing global competition
  • Australia, Brazil, Canada Denmark for pork.
  • Argentina, Australia Canada for beef.
  • Non-tariff barriers
  • EUs hormone ban.
  • Non-recognition of FSIS inspection systems.
  • High tariffs.
  • Trend in Japan to differentiate.
  • Barley Wheat fed vs. corn soy.

31
Opportunities Current Future
  • Improved market access.
  • Global economic growth.
  • Current animal health issues are bolstering U.S.
    position as a safe and high quality meat
    supplier.
  • Future opportunity will continue to be in the
    Asian regions and Latin America.
  • Half the worlds population and GDP growth to
    2005 will occur in these two regions.
  • With 80 of U.S. exports already destined for
    these two regions, the U.S. is well positioned
    for future growth.
  • China and Russia to become increasingly more
    important to U.S. pork and beef industries.

32
U.S. Exports of Feed Grains through Beef and Pork
33
U.S. Exports of Soybeans through Beef and Pork
34
Call USMEF for Advice Assistance
  • U.S. Meat Export Federation-Denver, CO
  • 303-623-6328
  • www.usmef.org

Your questions are only a phone call away with
nearly 100 USMEF staff and consultants ready to
serve you.
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