HiPath Hotel Advanced V4'2

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HiPath Hotel Advanced V4.2
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Hotel Solution Overview
Hotel Product
System
Hotel Size
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Installation overview
Front Office Client 1 - n
HiPath Hotel Advanced Server
Front Office Server
Interface LAN or RS232
Interface LAN or RS232
HiPath 3000 / 4000 Systems
Hicom 150 / 300 Systems
Anyone Hotel PC with dedicated Hotel feature e.g.
Operator PC (Feature content supported by HiPath
Hotel Advanced)
LAN
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Module overview
PBX Interface
IntegratedCall Accounting
Hotel Interface
Call Charge Tables
Fax option
Call Calculation(and transfer to F/O)
Voice Mail
Call Calculation (and transfer to F/O)
Voice Mail
Fax Server
Call Charge Tables
and if a Front Office System dont support Call
Accounting or an Hotel Chain ask for an optional
Call Accounting Module
Hotel Interface
PBX Interface
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HiPath Hotel Advanced in a Hicom 300 E Network
LAN
LAN or RS232
HiPath Hotel Advanced Server
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HiPath Hotel Advanced in a HiPath 4000 Network
CAP Server 1
HiPath 4000 1
CAP Server 2
HiPath 4000 2
Hotel 1
Hotel 2
LAN
LAN
HiPath Hotel Advanced Server
CAP Server n
HiPath 4000 n
Hotel n
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HiPath 4000 Configuration with Distributed
Architecture
Hotel 2
HiPath AP 3500 IP
HiPath HotelAdvanced
LAN
Hotel 1
HiPath 4000
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Feature range (Basic Features)
Guest area
Hotel reception area
Voice Mail System
Check in/out including class of service change
over
Wake up System
Name entry for caller identification
Fax Service
Call charge calculation and transfer to Front
Office
Cordless phones
Wake-up service
Personnel area
Room status
Room status entry
Minibar entry
Minibar entry
Do not disturb
Virtual phone numbers, such as for fax or phone
numbers for VIP guests
Voice Mail System
Wake up System
Set / reset Message Waiting
Call Charge Table
Fax Server
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Feature range ( new Features)
Interface to HiPath 4000
Operating System Windows 2000
Separate Call Charge Calculation for Admin and
Guest Extension
Enhanced Minibar Posting
Optional Call Accounting Module
Enhanced online printing feature
Guest name after check out shown as VACANT
Plus some smaller goodies
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Feature range Voice Mail Module
Voice prompts in guest language ( 8 Languages
parallel ) Wakeup Service Room service menu /
Special Announcements Alarm call service Message
retransmission Virtual numbers (Announcements,
Reservations) Messages for defined guest groups
Special Receptions menu Special staff functions
(password protect e.g.) Automatic Attendant Fax
Option Mini Bar Status Voice Prompts
supported Room Status
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Languages Voice Mail / Wake up System
in preparation
Available
Dutch
Arabic
Italian
Czech
Korean
Japanese
Mandarin
English UK / US
Russian
Portuguese
Swedish
French
German
Spanish
Greek
Turkish
Hungarian
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Integration of Cordless Phones )
During a check in command, the receptionist can
pick up a Cordless Phone from the pool of free
phones and write the number of this phone into
the call group of the guest room. Now the guest
can get a phone call where ever he is in the
Hotel area and thats aloud him to make phone
calls which are charged to his room bill.
Front Office Client
Check in
) Only for Hicom 300 / HiPath 4000 and if the
F/O System support this feature
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Server PC Hardware
PC - Minimum is Pentium III 866/133

• Monitor 15

• min. 256 MB RAM

• 512 MB RAM (with option modules)

Hardware

• 20 GB Hard Drive

• 3,5 Diskdrive

• CD Drive

• Modem (56.K)

• 2 Serial ports

• Printer

• Network card (Etherlink III/16 PCI)

• Option Streamer

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F/O - Front Office Systems
Front Office systems which have written an
Interface to HiPath Hotel Advanced(a small
selection )
BIT Hotel Bosch Telecom Citadel
Hospitality CLS Eastern Falcon Eureka
Informatika GEAC Geosoft Hapimag HIS
Hogatex Hospitality (VIPS) Innsite Lodging
Touch Micros Fidelio Prologic Protel SAP Sulcus /
LANmark / Logistix Swiss Hotel Systems
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More F/O - Front Office Systems
Interfaced and tested Allerkart, Aremis
Software, AVON Data Systems, B.A.N.C., BIT HOTEL,
Bosch Telecom, Casablanca Technology, C.A.T.,
Citadel Hospitality, Classic-Line, CLS, Complan,
Deltra Software, Eastern Falcon, EBS, EOP, EDV
Systeme, Eureka Informatika, Experten System
Computer, Feige, Micros Fidelio, Fidelio Cruise,
Futura, Gabert, Geiger, Geosoft, GUB, Hapimag,
HIS, Hogadata, Hogatex, Host, Hospitality,
Hoteldata, HotLine Software, HOTSOFT, HVP, Hyatt
Advantage, IGS (O'Neill IT Limited), Innsite,
Intrac, Invento, Kreissel, LANmark, Linecker,
Maxial, MSC, Novacom, Novatech, Ootel,
PC-Technik, Performance Technologies, ProFile
Informatik, Progast, Prologic, Protel, Rebag
Data, SAP, Sass, Schlingmeier Parner, Schuler
Produkt Datensysteme, SDS, SES Mayer, SITEC,
Spaace Limited, Sulcus, Swiss Hotel Systems,
Syspro, Team 80, Tiger Communications, Turisdata,
TNS Nordmann, Ultrasoft, Voice Tecnologies,
Vorpommersche Computer, Wagner EDV, Wohlstreicher
Software Interfaced Abacus, Abaton, AK Techotel
, Alfa Hotelsysteme, AOP Schulze, ATH, BAP, Bytec
Engineering, Caspari Software, CD Soft, CDI, CM
Solucoes, Comanche Communications, Crimb A/S,
Data Mate Software, Databasics Hospitality
Systems, Datron, Digihotel, Dionissos Hotel
Package, Erhvervs-Data A/S, Escripóvoa, Excell
Soft S.A., GEAC, GHM Ogdan Group, Giscon, Lda,
Guestline Ltd., HISM (DSM) , Hotel Concepts,
Hotelmate, Infodata Systems, Info-Riz,
Informatica, Intus, KUB Teknologi Sdn Bhd, LK
Global, Lodging Touch, Maxial, Mcorp, Micropuce
èlectronique, Nicon, PRISM SNC, Quicksoft systems
Pvt. Ltd, RISC, SILCA UNICAN, Symantecs, UNISOFT,
Ultrasoft AG, Stockholms Telefonakt., Sysco
Hellas, Systematics de Mexico, TELNET, Thor/Grupo
Mayor S.A., Tronica, Zuality, and more, and more,
...
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Guest room configuration (examples)
Optiset E plus Adapter
Desk
digital
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Guest room phones overview
Teledex
Optiset or Teledex phones can be used as guest
room or staff phones with Message Waiting Lamp
indication.
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Guest room phones Teledex (examples)